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Radiator Village

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94%Would buy again

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Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

first order went smoothly

Never bought anything for the heating before so I was nervous about getting the wrong size. The product page had a clear measurement guide and it matched what arrived. Took about four days to come.

Sophie S.
1 person found this helpful

sensible price for a decent heater

We wanted a replacement electric towel heater for the bathroom and I compared a few sites before choosing this one. The price was the sensible one for what you get and it was competitively priced against the big names. It arrived well packaged, with everything included and no missing bits, and the delivery came exactly when they said it would. We got a good, dependable product and the saving over the other shops was worth having.

Natalie W.
0 people found this helpful

proper good for a first order

Honestly the valve kit I ordered is spot on and works exactly how it should. I was nervous ordering plumbing bits online but the photos matched what arrived. Delivery was quick and the instructions were clear enough for me to fit it myself on a Sunday.

Agnieszka H.
1 person found this helpful

better value than the others

I had compared a few places for a new drain cock and this one came out ahead on the total cost including postage. The item was what I expected and the sizing matched my old one exactly. Everything arrived in one piece and the order was easy to track.

Alan D.
0 people found this helpful

Been ordering here for years

I've been buying from them for about six years now, mostly valves and the odd thermostat head. The prices have crept up a bit lately which I've noticed. Still the best place I know for the exact parts I need though. Last time a bracket turned up bent and the replacement took nearly a week to arrive, which was a bit slow.

Carol B.
1 person found this helpful

Exactly what i wanted

Looking for a replacement thermostat head and this is exactly what I wanted, the fit is spot on with my valves. Price was fair and the page showed clearly what it would fit. Delivery was quick too.

Anthony R.
2 people found this helpful

my first radiator order

I needed a new radiator for my first flat because the old one leaked every time we turned the heating on. Checking the sizes was easy and the site helped me find the right height. The radiator came quickly and I had it up on the wall in an afternoon.

Stephanie W.
0 people found this helpful

Bought a towel rail

Got a heated towel rail for the bathroom flat I'm renting and it's honestly so much nicer than the old one. Fitting was dead simple with the kit they sent. Would get again.

Alex T.
1 person found this helpful

Dearer than the big shop

I had a look at the big DIY place first and this was a fair bit more for the same towel rail, which annoyed me a bit. The site was easy enough to order from and I liked seeing the fitting diagram before I paid. Delivery came in three days, nothing wrong there. The price is the thing I'd question, you can get the same thing for less if you shop around and don't mind the trip.

Deborah S.
1 person found this helpful

the right parts every time

Good parts at fair prices, and I know what I am looking for as a plumber. Every item I have ordered has matched the listing and the compatibility info is accurate. Nothing I have bought from them has come back to haunt me.

Neil O.
1 person found this helpful

A good place to buy radiator parts

I would happily order from them again, and I say that as someone who is not easily pleased with online suppliers. The thermostatic head I bought was packed well and arrived in good order. The site was easy to navigate, though I did find the search a little fiddly when I was looking for the correct connector. I'd say they're a sound choice for anyone who knows roughly what they need.

Susan W.
2 people found this helpful

We've been using them for years

We needed a replacement motorised valve for the boiler after ours packed up in the middle of winter. Ordering was quick and I could tick off the boiler make on the list which saved a lot of guessing. The only thing was that the courier missed us the first time and we had to rearrange, but they were friendly on the phone about it.

Denise F.
1 person found this helpful

Cheaper than the big shop

Compared it to the big DIY shop and this was a few quid cheaper for the same towel rail, which was nice. Checkout was quick and it came in a day or two. Only thing is the delivery box was huge and I had to wrestle it up the stairs.

Ellie J.
1 person found this helpful

exactly the rad valve i needed

We had a dripping rad valve in the spare room and needed a replacement before the cold weather set in properly. Found the right thread size on the site straight away, the spec was clear and it fitted first time with the old tools I already had.

Andrew P.
2 people found this helpful

The fittings looked brilliant

The chrome fittings were the first thing I noticed when they arrived, they look so much nicer than what I had before. Ordering was dead easy and it all came quick. Just one thing, the bag of fixings was a bit flimsy so I've put them somewhere safe.

Megan C.
1 person found this helpful

My go to for radiator bits

The first thing I bought from them was a set of radiator keys and they have been my go to ever since. I've since ordered a bleed valve and two sets of brackets, and every time they've turned up well packed and on time. Customer service has been helpful whenever I've had a question about fittings.

Deborah F.
1 person found this helpful

sorted the heating before winter

I bought a full set of valves and fittings to replace the old ones in our three bedroom house before the cold snap. The listing spelled out exactly which parts were included, so there was no guesswork on what I still needed. Everything came well protected and on time, and I've had it installed for a few weeks without any leaks or fuss.

Emily W.
0 people found this helpful

Needed a new rad for the flat

Our rad in the living room went cold on one side so I needed a replacement quick before the landlord got involved. Found one that fit the old pipework and checkout was really simple. Turned up in two days and it fitted fine.

Jack L.
3 people found this helpful

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Online shopping | Homeware | Tools & hardware

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