Rachel Galley

I bought the sleeve kit for my drop-arm sewing machine, which is an old model and quite fiddly to find parts for. The fitting guide was accurate and matched what was in the box, so I was able to put it together in an evening. Everything lined up properly and I've had no trouble with it since. Delivery was prompt and well packed, with no damage at all.

I needed a replacement cable and wanted something cheap that would do the job. Price was fair but the delivery took over a week, which was longer than the listing said. When it did arrive it worked but the packaging was flimsy. Not a disaster, but I'd think twice next time.

We needed something suitable for a family christening at short notice, and the choice here was far better than the high street. The price was fair for what we got and I did appreciate the help from the team when I had a query about sizing. Everything arrived in good time and looked lovely on the day. I'd be glad to order from them again.

I've been ordering from this company for about nine years now, mostly the same bedding set every autumn. The most recent one was exactly the same as the last, which is what I like about it. Delivery has always been reliable and the customer team have been helpful whenever I've needed them. The price has crept up a little but not enough to put me off.

We needed a replacement part in a hurry because the old one packed in on a Friday. Found it here for noticeably less than the big name shops, and it arrived the next working day. Price was the main reason I went with them, but the service was just as good as the cheaper bit. Happy to use them again for sure.

The first thing I noticed was how simple the sign-up was, with the price shown clearly before I had to put my card in. I've been a customer for a few years now and it's always been dependable. The only small thing is the confirmation emails are a bit slow to arrive, but everything else has been spot on. Good value for what you get.

The checkout was dead quick, which is what got me. Saved my details so next time it's one click. Stuff turned up the next day, no fuss at all. Would use again.

Went with them in the end after comparing three or four other options. The prices were about the same as the rest but the product pages had far more detail, so I knew what I was getting. Signing up took about two minutes and the whole thing felt sorted from start to finish.

Compared to the other place I used, the signup took longer than I'd like and I had to upload the same document twice. Once I was in it was fine and the booking went through. The other site would have been quicker if I'm honest, so this is more of a three.

Good enough for what I needed, booked a table for four on Friday night from my phone on the bus. Took about two minutes, the confirmation email came straight away. Only thing is they sent a reminder text twice for the same booking which was a bit annoying. Would use again.

Compared to the big high street options, this was a lot simpler to get what I needed. I'd been putting it off for weeks because the other places made it so complicated. Here it took about five minutes and I had confirmation straight away. Would happily go back.

Needed to book something for the weekend so I went with this. The site kept timing out at payment, which was annoying. Eventually it went through but I was worried for a bit. Service has been fine since.

I bought the wall mount for my TV, which is a fairly standard bracket but the instructions here are much better than most. The hardware was all there and the holes lined up with my wall studs first time. It's a bit pricier than the cheaper brands but the build feels more solid. Delivery was a day later than expected but it arrived in one piece.

Tried three other places before this one and this was the one I settled on. Honestly the booking was the easiest of the lot and the price matched the others. Everything happened when it was supposed to and nobody made me jump through hoops.

Way better than the other app I was using for this, which kept logging me out. This one just works and I got through booking in about a minute on the bus. Tried it on my phone and the laptop, both fine. Good stuff.

The quote was lower than the two other firms I checked, and I could see the callout fee before I committed to anything. I booked a plumber to look at a dripping tap on a Thursday, and they turned up the next morning as promised. The job itself was done well and the price matched the quote. The only thing I'd flag is that the online booking form wanted my details twice, which took a few extra minutes.

Compared to the other site I usually use for this, it was quicker and a lot less fiddly to get through. I'd never ordered from them before so I was a bit nervous, but the checkout was straightforward and everything came through when it said it would. Didn't have to chase anyone at all, which honestly made a difference to me.

Exactly what I ordered and it's been a long time since I could say that. I've used them for years and they have never let me down with the basics. Delivery arrived on the day it said and everything was in order. Very pleased.

I ordered a replacement lens for my reading glasses after the old one cracked. The fitting details were all correct, which I was rather relieved about. It arrived promptly and was well wrapped. The only small grumble is the returns form was a little fiddly to find online.