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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Quick and easy to use

The first thing I noticed was how quickly the application went through, I had a decision within a few minutes and the money was in my account by the following afternoon. I did find the password reset a little fiddly, as the email took a while to arrive and I had to request it twice. Once I was logged in everything was clear and the repayment dates were laid out properly. I'd happily use them again if I needed to.

Irene A.
1 person found this helpful

The tracking screen is really useful

What I noticed most is the live tracking screen on the app, you can see exactly where the driver is and roughly how long is left. I've used a lot of similar services and this is one of the clearer ones. The price was a touch higher than my usual option, and the first driver was a few minutes late, but otherwise solid.

Ryan T.
1 person found this helpful

Renewed my car insurance on the app

Renewed my car cover on the app this morning, took about four minutes. Price was a bit lower than last year and the documents came straight through to my email. Didn't have to ring anyone, which was the main thing.

Charlie M.
3 people found this helpful

Needed cover in a hurry

I needed cover in a hurry after my old policy lapsed, so I looked at several options. This one was about average on price. The sign up took a while because a few questions were repeated, and the policy document took a day longer than promised to arrive. It did the job though.

Wayne D.
2 people found this helpful

my first booking and it went smoothly

Booked my first session through them last week and the whole thing took about five minutes on the app. The confirmation email had everything I needed, including directions and what to bring. Staff were friendly on the day too.

Caitlin D.
3 people found this helpful

Way easier than the other app I use

Way easier than the other app I usually use for this, the layout is cleaner and it doesn't keep asking me to log in. Not a massive difference in price but the process felt quicker. Happy enough with it.

Holly G.
1 person found this helpful

booked a pilates class through the app

I'd compared a couple of other studios first and this one was a bit more per session. The app booking was simple and the reminder came through the day before. The class itself was good, so I'd say it's fine for the price rather than a bargain.

Jessica S.
2 people found this helpful

Needed a quick top up

Needed to top up my account before a bill went out. Did it on the app in the lunch break. Took maybe two minutes and it showed up straight away.

Kyle B.
6 people found this helpful

Good but slow to reply

The checkout part is the best bit, you can book a slot in about a minute and it sends a confirmation straight away. My only gripe is the support chat, I messaged about a date change and it took two days to get a reply. The session itself went fine and the staff were friendly. Price is a touch above what I'd pay elsewhere but I'd still book again.

James G.
1 person found this helpful

cheaper than buying the same thing locally

Compared to buying the same thing from my local shop, this was a fair bit cheaper and delivered to the door. Checked the price against two other sites and this came out best. No complaints.

Carl W.
1 person found this helpful

Better than the old comparison site

Compared with the comparison site I usually use, this gives a much clearer breakdown of what's included. I know the market pretty well from doing this for a few years, and the cover terms were easier to read than most. Would use it again.

George W.
1 person found this helpful

First time and I'm happy

Never used them before so I was a bit unsure, but the sign up was straightforward and the cover started exactly when they said it would. Customer support answered my first question in a couple of minutes on the chat. Good first experience, I'll probably stick with them.

Kayleigh M.
3 people found this helpful

Needed something fast and it worked

My car needed a repair I couldn't afford to wait on, so I was looking for a quick loan. I found them through a search and the form took about ten minutes on my phone. The money landed in my account the next working day, and the repayment dates were laid out clearly before I agreed to anything. Glad I went with them for this.

Victoria D.
3 people found this helpful

The app is really quick

The app is dead quick, I had approval in like five minutes and the cash landed by the afternoon. Only thing I'd say is the repayment dates are a bit fiddly to find but yeah, sorted.

Tyler G.
2 people found this helpful

still my first choice

Still my first choice after years of using them, and I can't think of a time they've let me down. The renewal reminder comes through in good time and the online form remembers my details, so it takes minutes. The price has crept up a bit since last year but the cover is still good value for what I get. Customer support on the phone was helpful when I had a question about my excess.

Hayley M.
4 people found this helpful

way cheaper than the high street

Compared with the high street broker I used before, this was far cheaper for the same level of cover. The quote took a few minutes and I didn't get bombarded with calls afterwards. Nothing about it felt like a catch, I'd use them again when it's time to renew.

Gareth B.
0 people found this helpful

Still my first choice after years

I've been using them for years now and they've never let me down. Every time I've needed something they've had it sorted quickly, and the reminders they send before anything is due are useful. I'd go back again without thinking twice, honestly it's just easy to keep using them and I haven't looked anywhere else for a long time.

Claire B.
0 people found this helpful

My refund took far too long

I bought a pair of boots from their range a while back and they arrived on time. When I wanted to send them back, the returns form was fiddly and the label didn't print properly, so I had to ring twice. The refund then took nearly three weeks to reach my card, which was quite disappointing after such a good first order.

Christine C.
3 people found this helpful

Decent but I looked around first

Looked at three or four providers before picking this one. The verdict is that it's a sound option, the sign up was easy enough, but the monthly figure came out a little higher than the cheapest I found. Would probably still go with them.

Tracey J.
8 people found this helpful

Needed a quick loan for a boiler

Needed a loan fast after our boiler packed in in January so I was on my phone between shifts. Application took maybe ten minutes, decision came through same day and the money hit my account the next morning. Easy.

Hannah A.
2 people found this helpful

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About Psolace

uk. The range focuses on everyday personal care and comfort items, and the site presents its products with short descriptions so that shoppers can compare options before ordering. Orders are placed online and delivered to addresses across the UK, with the brand selling directly to individual customers rather than through third-party marketplaces.

Psolace attracts people looking for simple, practical products for home routines, and the company communicates with them mainly through its website and order correspondence. Reviews of the brand offer prospective buyers a useful way to judge product quality and the service experience, and readers are invited to share their own experiences of ordering and using the products.

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