Plesser's

The first thing I noticed was that the site told me straight away whether the item was in stock, which saved me a wasted afternoon. I placed my order on the Tuesday and it came through promptly. Everything was clear and courteous from start to finish.

Best online experience I have had in a while, and I order a lot for work. The search filters actually work properly, which saves a fair bit of scrolling. Ordered on a Monday, it came Wednesday. The returns page is clear and I've no quibbles with how they handle things.

I've been ordering my razor blades from here for about six years now. The reorder option saves me looking the same thing up each time. Prices are still competitive and the packaging is always tidy. Delivery has been reliable every single time, and when I had a question once the reply came back within the day. Happy to keep using them.

I have been buying from them for a while and the prices are fair. The one hiccup this time was that a replacement part took a week to be confirmed by email, which I found a bit slow. Once it was sorted the item was exactly as described. Would use them again.

Compared with a couple of other sites I found the same kettle for a few pounds less. I did get it here because the order was simple and I'd never bought from them before. The item arrived fine though the box was slightly damaged on one corner. Would think twice next time about price.

Compared to the supermarket online, this was a lot quicker to find the right size of the storage tubs I wanted. The filters made it easy to sort by dimensions. Everything arrived in one box which was handy. Really happy with how it went and would order again.

My mower needed a new blade and I was dreading finding the right part. The site made it easy to match it to my model and the order went through without fuss. It arrived promptly and fitted well. Pleased with the service and the price was fair.

Way quicker than the other site I tried, which kept timing out on checkout. Found the stuff I wanted in about two minutes. Delivery was next day. Got what I needed, no drama.

Bought a phone case here and it arrived quick. Fits my phone well and the price was decent. Easy site to use on my phone too. Yeah, would get it again.

Got a cable organiser box for the desk and it does the job for under a tenner. Good value for what it is and the packaging was fine. Took the price into account, plus the delivery was free over a certain amount which I hadn't expected. Nothing to grumble about.

I have been ordering from them for years now and they have never let me down. Repeat orders are quick because the site remembers my details. Stock is usually where I expect it to be. It is my first stop whenever I need something for the house.

My sister's birthday was coming up and I'd forgotten about it until the last minute. Needed something that could arrive in a couple of days. It did arrive in time, though it came a day later than the estimate. The item was fine and the site was easy to use.

Compared with the big marketplace I usually use, the checkout here took about half the clicks and I didn't have to create yet another login. The range is a bit smaller so I did have to look around more. Prices were roughly the same as elsewhere. Would stick with them for repeat orders of my usual stuff.

I bought a lamp here which I did like, but it arrived with a bulb not fitting properly and I had to send it back. The returns form took a while to find on the site and the refund was slow to appear. I'd have liked a clearer explanation up front. The lamp itself was lovely.

I needed a new pair of walking boots for a trip and wanted to compare a few options first. This was the one that had my size in stock with a decent returns policy. Ordering was simple and it arrived the next day. The boots fit well and the price was fair.

My old kettle gave up the ghost and I needed a replacement before the weekend. I did look at two other shops first but this one had the model I wanted in stock. The ordering was simple and I was able to pay easily. It arrived on time and was well wrapped. Very satisfied with the whole business.

Found the exact replacement part I needed by typing in my model, which saved me a lot of guessing. Paid a few pounds less than the high street shop and it came in a day and a half. Packaging was fine, nothing damaged. Good value and no fuss.