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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Been ordering here for years

I have been a customer for well over ten years, so I needed a reliable way to keep my prescriptions topped up after I moved house. The account moved across without any trouble and my details were still right. Deliveries have been spot on since I started. I wouldn't go back to the old way of queuing now.

Simon E.
1 person found this helpful

First time ordering

I'd never ordered medication online before so I was a bit nervous, but the sign up was straightforward and the questions were sensible. My order took two days to be approved which was a bit slow, but once it went out the box turned up without any fuss and the leaflets were all in there.

Claire R.
1 person found this helpful

Prescriptions arrive on time

The first thing I noticed was that they send a text reminder before my repeats are due, which I found very helpful. I did wonder whether the packaging was quite as tidy as my usual chemist, but the tablets arrived in good order and the leaflets were clear. I have no complaints about the service and would be happy to order again.

Deborah T.
1 person found this helpful

Better than the chemist queue

Compared with queuing at my local chemist every month, ordering online has been a real relief for me. The site was easy enough to navigate once I found the right section for repeat orders. My delivery did come a day later than promised, and I did ring up to ask about it, which took a while to get through. Still, I would rather wait a day than stand in a queue.

Susan H.
0 people found this helpful

First order for my mum

I needed to get my mum's repeat prescription sorted after her GP surgery moved everything online and I had no idea where to start. The sign up took a bit longer than I expected because it wanted a lot of details, but once I was in the ordering was clear enough. The medicine arrived in two days which was fine. The only thing that annoyed me was having to upload the prescription twice before it would accept it.

Louise N.
1 person found this helpful

Really simple to use

Really simple to use, I ordered my prescription and got a message saying it was ready to collect. Delivery was on time and the box was in good nick. Checkout was quick and I didn't have to fill in lots of details. Got it sorted in about five minutes.

Amelia W.
2 people found this helpful

better than the big supermarket

Compared with the supermarket pharmacy near me, this is a far easier way to order my blood pressure tablets. The prices are a little lower and I like being able to see the details without waiting at a counter. Delivery has been on time every month for the last year. The app could do with a better search, but otherwise I have no complaints and I would happily keep using it.

Ian F.
1 person found this helpful

Ordered my first vitamins

I ordered vitamins for the first time and they arrived the very next morning, which I didn't expect. The bottle was sealed properly and the label matched what I ordered. Nice and quick.

Catherine S.
2 people found this helpful

Sensible prices and no fuss

I needed a cheaper option for my regular medication, as the prices on the high street had gone up. The site lists the price per pack clearly, which makes comparing easy. Delivery arrived on the expected day in a plain box. I now order every few months without a second thought.

Simon K.
1 person found this helpful

Needed a cheap way to order

I needed a cheaper way to get my regular painkillers and cold remedies, as my local shop charges a fortune. Signing up took about five minutes and I was able to add everything to my basket easily. My first order turned up in a neat box the next morning. Everything was exactly as shown and I was really pleased with how simple it all was.

Grace S.
1 person found this helpful

The best of the lot

This is the one I have kept coming back to after comparing a few places. The prices were sharp, the checkout was quick and the order turned up exactly when they said it would. The customer service lady I spoke to was friendly and helped me sort a minor issue in one call.

Sam P.
1 person found this helpful

Vitamins were pricier than expected

I bought a month's supply of vitamin D tablets and was surprised at the total once delivery was added. I would have expected a lower price for the same brand I buy elsewhere. The tablets arrived fine and the box was intact. I think the price is the main reason I would look somewhere else next time.

Shaun M.
1 person found this helpful

Checked three sites first

I checked three sites before going with them, mostly on price for my cholesterol tablets. Their repeat order page is quicker than the others, though the delivery window was a bit vague and I had to wait until the afternoon for the courier.

Daniel S.
0 people found this helpful

Ordered from the train

Ordered my painkillers on my phone while waiting for the train, which beats the chemist any day. It was quicker than the other site I used last time. Delivery was fast and the parcel was all there.

Piotr B.
1 person found this helpful

Quick and easy, would order again

Honestly really quick, ordered my cold and flu stuff on my lunch break and it turned up the next day. Checkout was dead simple and I didn't have to ring anyone. Going back for sure.

Bradley B.
2 people found this helpful

Compared with two other sites

I compared this with two other online pharmacies before choosing it, mostly on price and delivery times. The sign up was quick and the prices came out a bit lower than the others for my regular items. My order turned up the next day with everything correct. I was impressed that the pharmacist answered my question about dosage within an hour.

Sarah M.
0 people found this helpful

contact lenses every month

I buy monthly contact lenses and I have used a few online shops over the years. This one has the right brand in stock and the order form lets me set up a regular delivery without fuss. My box arrived on the day it was due and was well packed in a padded bag. Prices are about average for the market. I only wish they listed the base curve on the product page, as I had to check the box.

Rebecca E.
1 person found this helpful

Got my vitamins fast

Bought some vitamins for my girlfriend and they came the next day, which is pretty good. Easy to order on my phone, didn't have to make an account. Price was decent too, nothing to complain about really.

Sam K.
4 people found this helpful

Easy first order

Easy first order, the checkout was clear and I got a confirmation straight away. It was a fiddly bit getting my account set up because it wanted a few documents, but nothing too bad after that.

Yusuf S.
3 people found this helpful

A bit more than the big chains

I ordered a repeat supply of my asthma inhaler spacers and they came in a smaller pack than I was used to from the local chemist. It cost a little more per item once I worked it out, though the discount code helped. The order came quickly and was properly packed in a sturdy box with no damage. It works fine for me, but the price per item is the thing I keep thinking about when I reorder.

Ryan S.
4 people found this helpful

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About Pharmacy Prime

Pharmacy Prime is an online pharmacy based in the United Kingdom that sells prescription medicines, over-the-counter remedies and everyday health and wellbeing products. Customers order through the website and have their items delivered to their door, with a registered pharmacist reviewing orders that require one. The business is aimed at people who want to manage repeat prescriptions and routine healthcare purchases without visiting a high street pharmacy in person.

The site also carries personal care and beauty lines alongside its health range, so shoppers can combine medicines and toiletries in a single order. Pharmacy Prime is a regulated online pharmacy, and its services are presented as part of its standard operation rather than as separate promotions.

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Online shopping | Cosmetics & personal care

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