PetFlow

The product pages set out the protein and fat levels in a way that made it easy to compare the foods for my spaniel, who has a sensitive tummy. I went with the lamb option after reading the breakdown, and it's been good so far. A little on the pricey side compared with the cheaper brands, though the food seems to agree with him and the boxes arrive on schedule.

I placed an order for my cat's special biscuits and was rather disappointed that one of the bags had split in transit. When I contacted the team through the website form, I waited nearly four days for a reply, which I did not expect. The replacement did eventually arrive, but the whole business was more drawn out than it needed to be.

Got the chicken and rice tins for my lad's old dog, he's got a dodgy stomach. Ordered on my phone during my lunch break and it arrived two days later. The box was a bit battered but the tins were fine. Price is a bit higher than the shop round the corner but I'm paying for the convenience and the vet's recommendation.

Ordered the cat food on my phone and it came the next day, so that's me happy. Prices are good and the app is dead easy to use. Would order again.

We run a small dog rescue and needed a big order of puppy food quickly. The bulk option was easy to find and the price per bag works out better than our usual supplier. Delivery was a day late, which was annoying with volunteers waiting, but the box was well packed and nothing was damaged.

Ran out of flea treatment on a Friday and needed something by the weekend. Found it on here and it came Saturday, which saved me. Easy to order on the phone. Good stuff.

Food is good and my dog actually eats it, which is more than I can say for the last brand. Ordered on the app and it took about a week to arrive, which was a bit slow for a small order. Price is fine. Would order again but I might put it on a plan so I'm not waiting on a single order.

Compared it with the supermarket and a local pet shop, and the price here came out cheapest once I'd added delivery on both. The food is the same brand I was buying, so I wasn't taking a chance. Easy to set up, and the parcel came in a box that was big enough for the bags without being squashed.

Compared with buying the flea and worming tablets from the vet, this came out cheaper even with the delivery charge on top. The sign up was a bit fiddly because it wanted my cat's weight and age before it would show me the right size, and I had to go back and forth once. Stuff arrived in two days, which was fine. Would order again.

First time ordering here and I picked the kitten starter bundle because I had no idea what to get. The sign up asked a few questions about her age and it sorted the rest. The food came in a box with little sachets inside and she has been eating them happily. Delivery came in two days, which was great.

Compared with buying the same tablets from the vet, this came out a fair bit cheaper, even after I'd paid for delivery. I checked two other online shops too and this was the lowest. Sign up was simple and the order turned up fast. Happy with it.

The first thing I noticed was the subscription option sitting right under the price, which is the only reason I bothered. I've been buying the same clumping litter and dry food for two cats for ages and the regular delivery means I never end up at the corner shop paying double at 10pm. Pages load fast on my phone and reordering takes about a minute once you've set it up.

I needed a reliable source of food for my elderly terrier, as the shop I had been using closed last spring. I found the site through a friend and the sign up was straightforward, asking only what was necessary. The order arrived in good time and the food is the one our vet suggested, so I was pleased with the arrangement.

We needed a way to stop running out of the cat litter and food every few weeks, so I set up a regular delivery. It's easy to change the date when we go away and the reminder email lands the day before. Price is fair for what you get, and the box turned up on time every month so far.

Know my way around pet stuff so I can tell when a site is actually useful. The flea treatment I wanted was in stock and the price was sensible compared with the other places I checked. Tracking updates were accurate and the parcel came in a plain box with the tubes wrapped properly. Happy with it.

Ordered the puppy starter pack on Sunday night, half asleep, and it was on the doormat Tuesday morning which was quicker than I expected. The chews are a decent size and the pup has gone mad for them. Checkout was quick on my phone too, saved my card and everything. Tiny thing, the bag was a bit crushed at one corner but everything inside was fine so I'm not bothered. Will be back for the next one.

Compared with the big pet chains in town, this was cheaper for the same brand of biscuits, once you take off the delivery fee. The one I went with arrived a bit later than the other site would have, but I'd rather pay less and wait a day.

Honestly it's an alright site for pet food and the prices are reasonable. The first bag of fish flavoured food smelt a bit off when I opened it and my cat wouldn't touch it. I emailed and it took three days to hear back, which was slow. They did sort a replacement but the whole thing dragged. Might give it another go in a few months.

Best price I found for the food and it arrived when they said it would. Ordering took about five minutes and the checkout didn't ask me for loads of extra stuff. Would happily order again, the dog has been eating it fine for weeks now and I've stopped checking other sites every time.