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Pet Support Systems

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Reviews (19)

monthly plan sorted

The monthly plan for our two cats works out cheaper than paying per visit, which is what made me switch. The plan covers the routine stuff and one emergency visit a year, so I know roughly what we pay each month. Signing up took about five minutes on the laptop and the first payment went through straight away. Good value for what we get.

Anthony M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Booked a home visit

Booked a home visit for our tabby after looking at three other clinics and this one had the earliest slot and the clearest prices. The vet came on time and was lovely with her.

Amy P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The monthly plan for our dog

We went for the monthly plan for our terrier, which covers routine care and one emergency visit a year. The sums worked out better than paying per visit with the old clinic. Booking the first check took five minutes online. Good value for a family on a budget and the vet was thorough.

James A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

way quicker than the other place

Other place we tried made us wait three weeks for a slot. These had us in within a few days, which is miles better. Booking was a doddle on the app.

Liam C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed a vet at short notice

We needed a vet quickly as our elderly spaniel had gone off her food and seemed unwell. I did not expect to find anyone at such short notice on a weekday evening, but the team on the phone were patient and kind. A vet arrived at our home within a couple of hours and explained everything clearly, which I appreciated greatly. I would not hesitate to use them again.

Margaret V.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Been using them for years

I've used them for years now, so I know their routine well. The thing that struck me this time was how the vet remembered my old terrier's history without me reminding her. Booking the annual check is simple on the site. Always a steady experience.

Rachel L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Booked for my old collie

I booked a home visit for my elderly collie, who doesn't like the car. The request was taken promptly and the time slot was confirmed in writing. The vet arrived on time and was thorough with her. The bill was a little more than I had budgeted for, but I'd book with them again.

Paul R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

First time booking a vet visit online

We booked a home visit for our beagle through the site on a Tuesday evening, and I wasn't sure what to expect as it was my first time. The form was simple enough and they called back the next morning to confirm the time. The vet arrived on the day and was lovely with him in the living room.

Chloe N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

Quick and easy

honestly the bit that got me was how fast the booking confirmation came through, like within a minute. took the dog in the same week too, no faff at all. would use again tbh

Stephanie F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

not quite as quick as hoped

I went with them because a neighbour recommended them over the place I'd used for years. The first visit was fine, but getting the vet to call back about my cat's results took nearly three days. The price was about what I'd expected. It's a fair service but I did have to chase them.

Emma P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

really good actually

Honestly this was loads easier than I thought. Booked a check for my cat on my phone during my lunch break and the vet came the next day. Price was decent too, nothing to moan about tbh.

Thomas M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

My puppy's first check

Took my puppy in for her first check and the online form took ages to load on my phone. Once I was in, the booking was confirmed by email straight away. The visit itself was a bit rushed, and I felt like the vet wanted to get through the list. Not awful, but not what I expected.

Rebecca K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.11 people found this helpful

needed a vet fast

We needed a vet for our rabbit who had stopped eating, and it was late on a Sunday. Found them online and booked an emergency slot within minutes. The appointment itself was fine, though the bill came with a few extras we hadn't been told about upfront. Still glad we got seen quickly.

Caitlin L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

good but the reply was slow

Honestly it's a good service and the vet was great with our dog. The only thing that let it down was that when I messaged about rescheduling it took the best part of two days to get a reply, and by then I'd already sorted a different day myself. The home visit itself was fine and the price was fair for what we got, so I'd still use them but I'd want quicker replies next time.

Rebecca P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

not much to fault

Used to go to a clinic down the road but these are cheaper for the same visit, so switched. Booking was quick on my phone, though the time slots shown were a bit off at first. Vet was good with the dog. Would use again.

Craig W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Solid, a few small niggles

Having run a few dogs through rescue work I know the area well, and this is a sound outfit. Prices are fair for the standard of care. My only gripe is the booking page times out now and then, so you end up starting again. Still a good place to take your animals.

Rajesh L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

needed a vet for my rabbit

I needed someone to look at my rabbit after she stopped eating, and a friend suggested this place. The booking was quick but the form asked for a lot of details. The vet arrived at a convenient time and was careful with her. It's a bit pricier than I expected, but I'm glad I went.

Nadia H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better value than the rest

Compared with the big pet chains they were about a fifth cheaper for the same monthly plan. Booking was simple and the vet visit came in on the price quoted. Good value for us.

Gary O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

really pleased with it

I'm pleased to say this was my first time using them and I'm glad I went with it. Signing up took about ten minutes and the cat's first appointment was run exactly as described. The staff were friendly on the phone and the reminders by text were a nice touch. I'd happily book again when she needs her boosters.

Sarah W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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