Top positive review
the cat tree
Got the cat tree for my two cats after they kept scratching the sofa, and it's been a massive help. Ordering was really quick and the instructions were easy to follow. Came in a few days, all good.
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Got the cat tree for my two cats after they kept scratching the sofa, and it's been a massive help. Ordering was really quick and the instructions were easy to follow. Came in a few days, all good.
Read moreI compared a few sites before buying a lead for my collie, and this one was the dearest of the lot for the same brand. Ordered it and the lead itself was fine, but the clip felt flimsy compared to what I expected from the pictures. I emailed about it and the reply took four days, which was slow. I doubt I'll order here again.
Read moreI noticed the price for the wet food pouches was a little above what I'd paid elsewhere, though I stayed with them as the order was straightforward. The site is laid out clearly and I found what I wanted without difficulty. The delivery arrived as scheduled, though the box was rather larger than the contents required. On the whole, I'm content enough with the arrangement.
Read moreWould definitely order from here again. Got the hay and pellets for my rabbit, the site showed exactly what each bag was for. Arrived quickly and the hay smelled fresh.
Got the cat tree for my two cats after they kept scratching the sofa, and it's been a massive help. Ordering was really quick and the instructions were easy to follow. Came in a few days, all good.
Compared it to the big chain site I usually use and this was way quicker to get through. Ordered a bag of dental chews for my lab on a Sunday night and it was sorted without any faff, checkout took about two minutes and the box turned up Tuesday. Will keep using them for sure, Biscuit is happy so that's me happy.
Honestly the thing that got me was how fast the delivery was, ordered my cat's litter on Sunday night and it turned up Tuesday morning. Site's easy to use on my phone too, just found what I wanted and checked out in like two minutes. Litter's the usual brand, nothing to complain about. Will be ordering again, probably next month when I run out again lol.
I've been ordering the same brand of dog biscuits from them for years, so I know what to expect. This time I needed a refill quickly because the dog had eaten through the last bag. The order was easy to place on the site and the account remembered my address. Delivery took two days and one bag had a torn corner but the biscuits were fine.
I know a fair bit about pet food, and the wet food range here is solid, with the recipes listed clearly. The filter for dietary needs doesn't work well though, and I had to hunt through pages to find the right tin. Delivery was in a few days, which was fine, but the item came with a slightly wrong label on it.
We needed something to tempt our cat back onto her food after she went off it for a bit, and the vet suggested a topper to try. This one was a fair price for what you get, and it didn't break the bank as we're on a tight budget at the moment. Delivery took a few days longer than the site said, but it arrived in good nick and the cat has eaten it so far.
Needed a new harness quick because the old one for my staffy snapped on a walk. Found this place and ordered in the evening. The fit guide was spot on so no faff, and it came the next day.
Bought the cat scratching post for our tabby. Came in two bits and needed a bit of fiddling to put together but the instructions were okay. Cat seems to like it.
I needed a new collar and lead set after the old ones wore through, so I went back to them as I've used them for years. Ordering was just the same as ever and the sizing was spot on. The delivery took a couple of extra days, which was a bit of a shame, but it all arrived in good condition.
This is my pick of the bunch, I looked at three or four sites before choosing it for the rabbit's hay and pellets. Prices were fair and the quality of the hay was clearly better than the others. Ordering was simple and it arrived in two days, nothing went wrong.
I've been a customer for a long while, and this time I compared them with the big supermarket website before ordering the flea treatment for the dogs. The supermarket was cheaper by a fair bit, which I did notice. Ordering itself was fine and the account page is easy enough. The delivery came on time, though the box was a bit damaged on one corner.
I compared a few sites before buying a lead for my collie, and this one was the dearest of the lot for the same brand. Ordered it and the lead itself was fine, but the clip felt flimsy compared to what I expected from the pictures. I emailed about it and the reply took four days, which was slow. I doubt I'll order here again.
I noticed the price for the wet food pouches was a little above what I'd paid elsewhere, though I stayed with them as the order was straightforward. The site is laid out clearly and I found what I wanted without difficulty. The delivery arrived as scheduled, though the box was rather larger than the contents required. On the whole, I'm content enough with the arrangement.
Still our go to for the dog's food and treats after many years. Nothing has changed in the way they run things, which is what I like. Last order had one item out of stock, so I had to pick a substitute.
Ordered a harness for the staffy on Thursday afternoon after the old one gave up on a walk. It was at the door Friday morning which I did not expect. The fit was spot on from the size guide and he's happy in it. Checkout was simple, saved my details so I didn't have to type everything again.
I have been buying from them for years now, and the orthopaedic bed I got for my old spaniel is the best thing I've bought for him. He sleeps on it every night and his hips seem easier when he gets up in the morning. The cover came off for washing without any fuss and the zip has held up through a good many washes. Delivery was prompt as ever.
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