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100%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Went with them after comparing a few

Bought a monthly pack of contact lenses after looking at three other online sellers and checking the prices side by side. They came out cheapest for the same brand, and the delivery was on time, which is what I care about. The site was a bit clunky when I tried to change my address, mind, and I had to ring up to sort it. Otherwise no real complaints.

Paul F.
1 person found this helpful

Lenses cheaper and arrived fast

Ordered my dailies on a Friday and they came on the Monday, which was quicker than I thought. Way cheaper than buying them from the shop round the corner, so I'm sold. Checkout was dead easy on my phone too, saved my card and everything.

Lily W.
1 person found this helpful

Contact lens order arrived before the date they promised

Been ordering my contact lenses from them for about six years now and the reorder reminder email is a godsend. Last month I forgot to reorder until I was nearly out, put it through on the Sunday night and it turned up Tuesday morning in the usual little box. The lenses themselves never give me bother and the price has stayed sensible. Easy to get through to someone if I've got a question about my prescription too.

Margaret G.
0 people found this helpful

great first order

Honestly this is a very good place to buy glasses online and I was not sure at first. I had my prescription checked against the form and the team picked up a typo before anything was made. The frames came in a nice case and the lenses are crisp. Delivery was prompt and the whole thing was easy from start to finish.

Jade M.
0 people found this helpful

Needed new specs for work

Needed new specs fast because my old ones snapped at work on Monday. Ordered the same evening and it was easy enough to pick the frames. Delivery took a bit longer than the site said, about nine days, but the glasses are good. Just a bit slow.

Ahmed F.
1 person found this helpful

Daily lenses that suit my eyes

Switched to their own brand of dailies a while back and the moisture level is better than what I was getting from the high street. Price per box works out well against my old supplier, and I like that the monthly subscription lets me skip a delivery when I'm away. Reorder takes about a minute on the app. I'd have expected the box to be more of a faff to open, but it's fine.

Kieran S.
4 people found this helpful

Bought a pair of reading glasses

I bought a pair of reading glasses for my mum who lives two hours away and was nervous about getting the strength right. The site has a simple guide and the customer team answered my email within a few hours, which helped a lot. The glasses arrived sooner than expected and Mum says they are comfortable. Thrilled with how it all went.

Claire M.
0 people found this helpful

Cheaper than the high street

Way cheaper than the high street place I went to before, same sort of frames. The checkout was a bit slow on my phone and kept logging me out. Glasses came fine though.

Amy W.
0 people found this helpful

cheaper than my usual place

I wear contact lenses and some glasses, so I know the product area well, and these are cheaper than my usual place for the same frames. The lenses are a bit thicker at the edge than I expected for my prescription. Otherwise the fit is good and the service was quick to respond when I asked about it.

Jamie H.
0 people found this helpful

The virtual try on actually helped

The virtual try on tool was the thing I noticed most, it let me see how the frames looked on my face before I committed. I was a bit unsure about buying glasses online for the first time but the process was simple. The frames arrived in a neat case and fit like I hoped. Really glad I went for it.

Emily M.
2 people found this helpful

good for reading small print

I needed a second pair of glasses as my eyesight has been changing and my usual pair is no longer much use for the crossword. The ordering process was clear and I appreciated being able to upload my prescription without fuss. The frames arrived well within the timeframe given and fit comfortably. I would certainly order from them again.

Julie N.
2 people found this helpful

Sound and sensibly priced

The glasses are sound and sensibly priced, which is the main thing for me. I did not expect to be able to order online with my prescription from the optician, but the process was straightforward. They kept me informed of progress by email and the frames fit well. Would happily use them again.

Tracey B.
0 people found this helpful

Progressive lenses are working well

I ordered progressive lenses after my optician suggested I try something new, and the choice of lens types was helpful to read through. The measurements taken from my photo were checked by a member of staff before the order went ahead, which I appreciated. The glasses arrived securely packed and the adjustments were easy to make at home.

Julie D.
1 person found this helpful

cheaper than the high street by a fair bit

Compared them with a high street opticians and the difference in price was huge for the same kind of frames. I got my single vision lenses for well under what I was quoted in town. The online eye test booking was simple and the glasses fitted fine. Good value for money and no nonsense.

Thomas P.
1 person found this helpful

best of the online options

Compared three online places before choosing this one and it came out best on price and the range of frames. The process was clear and the eye test booking was easy to arrange. The glasses are comfortable and the lenses are clear. Happy with them.

Megan E.
3 people found this helpful

better than the first place i tried

Tried a different online place first and this one was a lot cheaper for the same lenses. The ordering flow is a little fiddly on a phone, you have to go back a couple of times to fix the pupil distance. Once that was done the frames were fine and the lenses arrived well packed. Would use again.

Kieran E.
0 people found this helpful

prescription sunglasses took a while

Bought prescription sunglasses which were more than I wanted to spend but the price is fair for what you get. The sign up for the order took a while because they wanted a copy of my prescription, which I had to dig out. Delivery was fine once it left. Lenses are good.

Harjit E.
1 person found this helpful

Very good value for the money

Glasses are very good value for the money and the frames feel sturdy. Ordering was simple, I uploaded my prescription and the lenses were chosen for me based on it. Delivery took under a week and the packaging was secure. Would order again without thinking twice.

Craig W.
0 people found this helpful

sunglasses ordered on the bus

Ordered a pair of sunnies on the bus home, the checkout took about two minutes. Lenses look proper, not like the cheap ones I had before. Turned up in four days which was quicker than I thought. Nice one.

Danielle J.
6 people found this helpful

ordered again for the third time

I first ordered from them when my wife found the site and I have been a regular customer for several years now. What I notice most is that my prescription is always kept on file, so I only need to pick new frames. This time I had to chase a missing confirmation email, but they sorted it within a day. Glasses are good and the lenses have never let me down.

John F.
0 people found this helpful

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About Otticanet

Otticanet is an online retailer of eyewear, selling prescription and non-prescription glasses, sunglasses and contact lenses through its website. The brand offers frames across a range of styles and price points, allowing customers to order lenses matched to their prescription. Its website is the main point of contact, with customers choosing frames, uploading prescription details and placing orders from home.

Customers include people buying everyday glasses, those looking for a second pair and shoppers who prefer ordering eyewear online rather than visiting an optician in person. Reviews of the company centre on the ordering process, the fit of frames and the accuracy of lenses made to prescription.

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Online shopping | Fashion

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