Once a Moon

Ordered a set of plant pots on my phone during my lunch break and the checkout was quick enough. Only thing is one of the pots was missing from the box, so I had to message them and wait until the next morning for a reply. They sent the missing one out straight away though, no fuss after that.

Got a rug for my flat, my first time ordering from this site. Colour looks nicer in real life than on screen. Took about a week to arrive which was fine, though I did wonder if it had got lost for a few days.

I bought a warm throw for my husband's birthday and it arrived beautifully wrapped, which I did not expect. The ordering process was simple enough, and I had a reply to my one question within the hour. We'll certainly be ordering from them again.

Ordered a top that was too big so I asked for a return on the app. The return label took a while to come through and then I had to chase them by email. Refund eventually went back on my card but it was a faff.

My first order was a pair of desk lamps for the study and they've been great. Ordering was easy, the checkout let me save my details and delivery came in three days. Both lamps work, the brightness settings are handy, and the cables are long enough to reach the sockets without a extension lead. Would order from here again.

The sofa cover I ordered turned up a day later than the date they gave me, which was annoying as I'd taken the day off. The cover itself fits my sofa well and the fabric is nice and thick. Checkout was easy and the price was fair compared to the big furniture shops. Just wish the delivery dates were more accurate.

Ordered a bedside lamp from the site last month as my first time buying from them. It arrived in about four days, which was quicker than I expected, and it looks just like the photos. The bulb was already fitted and the switch works first time. My only gripe is the box was bigger than it needed to be, but otherwise I'd order from them again.

I needed a replacement cushion for my favourite armchair, as the old one had gone quite flat. I was pleased with how the cover fitted and the filling is nice and firm. The only thing is the delivery took a little longer than the website suggested, but it did arrive in good order.

I needed a new garden hose before the summer and this was the cheapest decent one I could find. The fittings are solid and it doesn't kink as badly as my old one. Ordered on a Friday and it was with me by Tuesday.

I bought a phone charger here because the supermarket one kept cutting out. This one is much more reliable and charges my phone noticeably faster. Got it on the Tuesday and it came Thursday, so no complaints there. I'd definitely get from here again.

Honestly this is the place to go if you want a solid bookshelf without paying high street prices. I've put together three of their units now and the joints line up well, the screws are the right length and the instructions have proper diagrams. Delivery is reliable and they've never damaged anything. Worth it.

We had a new baby arriving and needed a firm cot mattress fast. I compared a few places and this one had the best fit and a sensible return window. Ordered on a Monday and it turned up the following Thursday, which was just what we needed.

Compared with the shop I normally use, this was around a quarter cheaper for the same towel set. Ordering was quick and the towels are thick and soft. They came a bit later than I'd hoped but still within the week.

Ordered a jacket that turned out to be too small so I asked for a return. The return form was fiddly and the label didn't print properly the first time. Then it took nearly two weeks before the refund showed up. Ordering was fine and the jacket itself is decent, but the returns process needs work.

I was looking for a small bedside cabinet and found one here that suited my bedroom well. The site was easy to navigate, though I did find the measurements a little hard to read at first. The cabinet came well packed and assembled without any trouble.

Ordered a set of kitchen scales on the app during a quick break and it was done in about two minutes. Arrived the next working day, boxed up neatly. Exactly what I wanted for the price I paid.

Compared to the big chain I usually use, this was about a third less for the same sort of storage box. Shipping was free over a set amount, which helped. It was fine, nothing special, and it did the job. Good for the money.

Compared with the other places I looked at, this one was simpler to use and the prices were a bit lower. I went with a set of kitchen storage jars. They're solid and fit neatly in the cupboard. The order turned up within the week.

Honestly one of the best value places I've bought bedding from, the sheets feel exactly like the listing said and the thread count is what they claim. Would buy from them again without thinking twice.

Got a cordless drill set from them and it's been used on a few DIY jobs since. The battery holds its charge well and the case is sturdy. The chuck feels a bit tight but that's easy to get used to. Ordering was simple and the item arrived well packed.