Ollie Jay

Had just moved into a flat and needed a few bits quickly. I compared three or four places first and this was the middle option on price. Arrived fine, though the item was a bit smaller than I'd pictured.

Compared with the version I usually pick up at the supermarket, this is a step up in quality and it feels much sturdier in the hand. I was a bit wary of ordering from a site I didn't know, but the instructions were clear and the item was well packed. Delivery was on time and everything arrived in one piece. It costs a little more than the supermarket, but I think it's worth it for something I'll use every day.

I booked the weekend slot on the site last month for a friend's birthday. The booking part was easy enough, though the confirmation email took a while to arrive and I had to check my spam folder. Everything else went smoothly once it was sorted, and the person I dealt with knew what they were doing. Price was fair for what you get, a bit above the cheapest option but not by much.

Honestly this has been reliable every time I've ordered over the last few years. The one small gripe is the checkout, it asks you to log in again halfway through and it's annoying on a phone. Otherwise the price is fair and things turn up when they should.

It's fine, honestly. Does what I needed and the delivery came through on time, so I've no real complaints there. The price is on the higher side for what you get though, and I did wonder if I'd have done better elsewhere. Might order again if I was stuck, but I'd probably look around first.

First time using them and I wasn't sure what to expect. Signing up asked for more details than I thought it would, which was a bit of a faff, but it did work in the end. The service itself was friendly and the person I spoke to was patient with my questions. The price felt a touch high for what it was, though I'd probably still use them again if I needed something similar.

I needed something for a birthday at short notice, so I went with them because they could get it there fast. The item itself was nice enough but the delivery took longer than the site promised, and I had to chase them once by email. It did arrive in time though.

Compared with the shop on my high street, this took rather longer to get going, as I had to sign up before I could do anything. Once I'd got through it, the rest was perfectly pleasant and the instructions were clear. The price was reasonable and I've no complaints about the end result.

Compared with the other site I've used for the same sort of thing, this one was quicker to sign up and the booking screen made sense straight away. I've been using these for a couple of years now, so I know what to look for. The confirmation came through within a few minutes and the service was exactly as described when I turned up. No complaints at all, and I'd go back without a second thought.

Compared to buying the same sort of thing from my local shop, this was a bit of a letdown. The item was fine but it felt flimsier than I expected, and the price was higher than what I'd have paid in store. I've been ordering online for years and I'd hoped for better value from them.

Our old one had finally packed in after years of use, so I needed something sturdy and not too fancy. I know this area pretty well and I was checking spec sheets for ages, so I was fussy. This ticked every box I cared about and the quality feels right for the money. Sorted in a few days.

Really happy with this one. Ordered on my phone during my lunch break, took about two minutes and everything arrived the next day. Would use again, no complaints from me at all.

Bought the ceramic mug with the little hand painted pattern on it, and it's even nicer in real life than on screen. Ordering was quick and I did it in bed on my phone. Arrived a bit later than I wanted, but it was well wrapped and not chipped. Only small niggle is the handle feels a touch thin.

We needed a replacement for a part that had broken and I'd been looking for ages. I know this area well and I'd been burned before by cheap copies. This one is the proper version and it fits exactly as I'd hoped. Ordered on a Monday, it came through on Wednesday. Good packaging and no fuss at all.

The first thing I noticed was how well everything was wrapped, with tissue paper and a little card tucked in the top. Ordering took about two minutes on my phone and the confirmation email came straight away. Would order again for sure.

Ordered the starter pack on my phone on the bus and the checkout was dead easy, didn't need to type much. Arrived the next day in a plain box with everything I'd paid for. Only got it on Friday so I haven't tried it all yet, but first impressions are really good and I'm already planning my next order from them.

Had a quick look on my phone at lunch, placed the order and it was done in about three minutes. Arrived the next morning, all as described, and the tracking was spot on. Easy to use, I'd order from them again without thinking.

Went for the cheaper bundle rather than the full set, which saved me a fair bit. Delivery was on time and nothing was damaged. For the price it does the job and I've had no reason to complain since.

The photos on the app were really nice and made me want to order. Took a quick look, found what I wanted and checked out. Delivery was next day, which was great.