Okaywear

I got a pair of fleece-lined leggings for my daughter's visit and they were a good price for what you get. The sizing chart was clear and I didn't need to send anything back. Delivery was quick and the box was tidy. Nothing to moan about, just a sensible buy.

I needed a new coat for the spring wedding so I tried a few sites before settling on this one. The coat was cheaper than the others and the size guide was more useful than most. It came quickly and the lining is nicer than I expected. Nothing to complain about, I'd happily order from them again.

Bought the waxed jacket in olive, which I've wanted for ages. Knows what it's about, the stitching and zips are proper. The order took a few days longer to leave the warehouse than the site suggested, but once it was on its way it arrived fine. Would have been a five if it had shipped when they said.

Got a pair of trainers last week, they look good and fit well. Delivery took a day longer than the site said it would, which was annoying but not a big deal. Customer service replied to my message about it within a few hours though. Would still order again.

Needed something for my mate's birthday at short notice. Found a jumpsuit here that I liked and it arrived in time. The fit is good and it's comfy enough to dance in. Easy order, no complaints.

Honestly way better than the high street place I usually go to, the top I got was half the price and looks the same. Ordered on a Sunday and it was with me by Tuesday. Colour is a bit darker than the pic but I'm into it. Cheap and cheerful.

Needed a proper waterproof for cycling to work after my last one gave up in the rain. Looked at a few options and this one has the taped seams I wanted. Arrived quick and the zip works smoothly. Good stuff.

Compared this with a similar kettle from another retailer and this one feels much sturdier, the lid sits properly and the handle doesn't get hot. I've had it a few weeks now and it's still going strong. Arrived well packed. Happy with it.

I bought a knitted throw for my armchair, and I'm delighted with it. The colour is exactly as shown on the site. It arrived within the week and was wrapped beautifully. I did have a small question about the care label, and the team answered it courteously. It is warm and well made.

Compared to the big brand I normally get, this was about a third less for the same hoodie. Ordered on the app in two taps and it turned up Wednesday. Fits fine.

I ordered the lightweight wool cardigan as a birthday present for my sister, who is rather particular about what she wears. The site was clear about the sizing and the cardigan arrived looking just as described. I was grateful for the careful packing, as it had clearly been folded with some care. My sister was pleased, which I'm told is praise indeed from her. I shall certainly order from them again.

Still my first choice for online orders after more than ten years of buying from them. The site is easy to navigate and I've never had a problem with the order itself. I bought a new cardigan this time and it's as good as the last few I've had from them. Delivery came when they said it would, and the box was undamaged. Simple as that.

Need a new charger quickly so I checked the stock and ordered before a meeting. It was dispatched the same afternoon and arrived the next morning. Works fine, no issues with the cable. Good.

Needed a replacement work shirt after my old one wore through at the collar, so I came back here as I've used them for years. The shirt is fine and fits as usual. This time the delivery was slower than before, it took almost a week and I had to chase the order. The price was a bit higher than I've seen elsewhere lately. Still, the shirt is decent quality.

The checkout asked for less info than I expected, which was a nice surprise for a first order. I didn't have to make an account to get through it either. The hoodie arrived in two days and it's exactly what I wanted for the gym. Didn't have any issues at all, so I'll be back.

Good value, plain and simple. I bought three pairs of work trousers and paid less than I would have in the high street, and the fabric has held up after several washes. Delivery was free over the minimum spend and took two days. The only thing I'd note is the returns form was a bit fiddly to fill in, but I didn't need to send anything back. Good, reliable, and the sizing matched my last pair.