100%Would buy again
Used to be with a bigger name and this one beats it on the cancellation terms. Quick to sign up on my phone while waiting for a train. Got the policy in my email within a few minutes, which is all I wanted really.
Read moreNeeded winter sports cover for a week in Austria and most policies I looked at excluded it unless you paid extra. This one included it in the standard level, though the price was a bit higher than I'd hoped. The payment page timed out once and I had to start again, but I got the policy in the end.
Read moreGood value for a single trip policy if you're going to Europe and don't need top-end medical. The policy wording is clear about pre-existing conditions, which I appreciated since I've had to read plenty of rubbish small print before. The online form asked a couple of questions twice and I had to re-enter my postcode once, but everything else went through fine and the documents arrived within…
Read moreGood value for a single trip policy if you're going to Europe and don't need top-end medical. The policy wording is clear about pre-existing conditions, which I appreciated since I've had to read plenty of rubbish small print before. The online form asked a couple of questions twice and I had to re-enter my postcode once, but everything else went through fine and the documents arrived within minutes.
Compared it against three of the big comparison sites before picking this one and it came out roughly the same price but with a bit more cover on cancellations. Got the policy the same evening and the confirmation email had everything I needed. Only thing I'd flag is the phone line was busy when I tried to ask about baggage limits, so I had to use the chat.
Needed cover quick because I'd booked a long weekend in Edinburgh on Monday and realised I had nothing. Site was mostly fine but the postcode box kept rejecting my address until I typed it differently. Once through, the policy came straight to my inbox.
Needed winter sports cover for a week in Austria and most policies I looked at excluded it unless you paid extra. This one included it in the standard level, though the price was a bit higher than I'd hoped. The payment page timed out once and I had to start again, but I got the policy in the end.
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uk. The company offers cover for holidays, single and annual trips, and is aimed at UK travellers who want to compare policy options before buying. Customers buy policies directly online, and the site sets out what each level of cover includes so that people can review the details before purchase.
The brand is known primarily for its digital-first approach, with the whole purchasing process handled through its website rather than in shops. Policy documents and key information are made available online, allowing customers to check their cover and manage their details without contacting a branch.
