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Not Basics

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Reviews (20)

just what we needed

We needed a dependable option for the garden furniture cover after the winter storms took our old one. The ordering process was straightforward and the measurements guide was accurate, which I was rather relieved about. Everything arrived as described and I am glad we went ahead with it.

Deborah B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed a new kettle

My old kettle finally gave up so I needed something quick. I looked at three options before picking this one, and it was the middle price. It works fine but the flex is shorter than the picture suggests, which is a bit fiddly on my worktop. Otherwise no complaints.

Jodie R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

checked three sites first

I checked three sites first and this one had the clearest breakdown of costs. Ordering took about five minutes and the item was dispatched the same afternoon. It arrived well packed and works exactly as I hoped. Nothing to complain about.

Sam C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

my first order here

I bought a pair of earrings from here as a birthday present for my sister. They came in a little velvet pouch with a card, which felt a nice touch. Everything arrived in good time and they look even better in person. First order and I'll definitely be back.

Amelia W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

app kept logging me out

Signed up on my phone on the bus and the verification code came through about two minutes late, which was annoying when the timer was running. Once I got in the booking itself was quick and the confirmation email arrived straight away. Only thing is the app asks you to log in again every time you open it, which gets old fast if you use it daily.

Rachel S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

good but the checkout was slow

Would definitely get this again, the product is solid and does the job. The checkout kept timing out on my phone though, so I had to log in twice. Once I got through it was all fine.

Piotr D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

first time, compared to the big chain

Compared with the big chain I usually use, this felt a bit pricier once the postage was added on. I hadn't ordered before so I wasn't sure what to expect. The item was fine but the delivery took longer than the page said it would.

Rebecca A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Cancelled and rebooked fine

Had to move my appointment on the app at the last minute and the reschedule option was hidden under the menu, took me a while to find it. Once I did it went through fine and I got a new reminder text straight away. Would have liked a clearer button for it but it sorted me out.

Amelia J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Way better than my last one

Got this instead of the one I had before, which was rubbish and died after a month. This one has lasted and the app shows where it is at all times. Setup was quick and the parts arrived in one go. Would get it again.

Priya H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good value for what you get

I wanted a cheap way to pay off a small balance without paying a fortune in fees, and the loan terms here were clearer than the other two lenders I looked at. The application took around ten minutes and I had an answer the same afternoon. The money landed in my account the next working day and the repayments come out on the date they say they will, no fuss at all. Good simple service for the price.

Graham E.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The size chart saved me

The size chart on the page is the first I've seen that actually matches what arrived, which saved me a return. I compared a few sites before settling on this one and the prices were fair. Packaging was tidy and nothing was damaged. Happy with it.

Sarah B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

better than the other one

Compared with the other site I'd used, the process here was a bit slower to start but the account set up properly and the reminders work. It was my first time with them so I wasn't sure what to expect. The only thing I didn't like was the delivery window being wider than I'd like, though it did come on the day.

Luke D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

My new trainers

Bought the trainers from here last week and they came in a box. Fit is spot on and they look like the photos. Delivery was quick, I got them the next day. Only small thing is the returns form was a bit annoying to find.

Lily B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Cheapest decent option

I bought the replacement filters here because they worked out cheaper per pack than the high street shops. Ordering was simple and the price stayed the same at checkout. Delivery came in two days and the filters fit my unit. Good value for what they are.

Scott O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

better than my old provider

Compared with the bank's own version I used before, this is far quicker and I don't have to ring anyone to get things moving. I've been with them for about six years now and they've never let me down. Setting up the new arrangement was painless and the updates come through by email.

Sanjay R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.9 people found this helpful

Worth it over the other two

Honestly this was the best of the three I looked at, and the other two were almost the same price. The booking took a couple of minutes and the confirmation came straight through. The only thing I'd flag is that the cancellation rules are a bit buried on the page, so read them before you book. Otherwise it did what I wanted.

Jessica L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Best of the ones i tried

This was the best of the three I looked at for booking my tickets, and the other two charged more once the fees were added. Booking took a few minutes and the confirmation came straight through. The event went smoothly and I'd use them again.

Sophie B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

exactly what i needed for my mum

I needed a simple way to keep track of my mother's prescriptions and repeat orders since she moved into the care home, and the site has made that very easy. The account set up was clear, the reminders arrive on time and the staff on the phone were patient when I rang with a question about dosages. I am very pleased with the arrangement and would happily use it again.

Lesley A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Booked in a rush

Needed a last minute slot and booked it on the app while waiting for the bus. It took two goes because the date picker froze. Once it went through the confirmation was instant and everything went smoothly.

Thomas W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

Quick and easy

Ordered on my phone during a break and it took about a minute. The confirmation came straight away and the thing turned up a day early. Really simple, nothing to fault here.

Kieran R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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