Newlane

Compared it to the other site I usually use and this one was a few quid cheaper for the same thing, which is why I went for it. The checkout kept logging me out which was a pain. Still got my order in the end and the packaging was fine.

Ordered a pair of joggers on my lunch break and I was on the bus home when the notification came through. Fit is spot on and the fabric feels proper soft, I've already got the grey ones in the wash. Would order again, quick and easy on my phone.

My old one packed in on the Monday and I had a uni thing on the Wednesday so I was panicking a bit. Ordered on the Monday night, it turned up Tuesday afternoon. Works perfectly, bit of a lifesaver tbh.

First time ordering from them and honestly it was a lot smoother than the high street shop I usually use for this sort of thing. The checkout was quick, I didn't have to make an account, and the confirmation email came straight away. The only thing was the delivery took four working days when the site said two, which was a bit annoying but not a disaster.

Had a wedding to go to with nothing to wear and not much money so I went looking. Found a dress that wasn't too pricey and it arrived in time, fit was good. Happy with it, got loads of compliments.

Bought the white trainers at the start of the month and I've worn them loads already. Came in a box with tissue paper inside, which was a nice touch. Size was right first time, and the delivery was really quick, got them two days after ordering. Love them, they go with everything.

The first thing I noticed was the emails telling me where my order was, really handy. Ordered a pair of jeans and they came in a neat little bag with the size on the label. Fit is great, will be back.

Got the canvas tote in navy and it's sturdier than I thought it'd be for the price. The handles feel like they'll last and it's big enough for a laptop. Delivery was quick and it came folded in paper, no damage.

My sister's birthday was coming up and I'd left it too late to get anything in shops, so I went online. I've bought from them for years for the kids and they've never let me down. Ordered on the Thursday, arrived the Saturday, job done.

Paid more here than I'd have paid elsewhere for the same thing. Returning it is a nightmare, had to print a label and find a post office. Wouldn't bother again.

Honestly the tracking page was the best bit, I could see exactly where the parcel was the whole way and it arrived in the window they gave. Ordered a pair of trainers in the wrong size so had to send them back and that was easy too, label came in the box. Would order again.

Ordered for the first time last month and it went without any fuss. Everything arrived well packed and exactly as shown on the site, and the price was fair for what you get. Will be back for the next lot.

I bought the knitted cardigan in cream about two years ago and it's still going strong. I've put it through the wash plenty and it hasn't gone out of shape. Only thing is the delivery took a bit longer than I'd like.

Started a new job on a site and needed proper boots by Monday, so I ordered these. They're fine but the sole feels a bit stiffer than I expected and the returns form was fiddly to fill in. I'll see how they wear.

I've been buying from them for about four years now and compared to the big chain stores they're a lot easier to deal with. Returns used to be a faff but they've sorted it. Same quality as always.

Compared it to the big high street store and this was a lot cheaper for the same jumper. Quality looks just as good so far and the checkout was dead quick. Ordered from my phone on the way to uni.

Would definitely order again, the quality is good and the site is easy to use on my phone. Only niggle is the returns form, took a couple of goes to find it. Otherwise no complaints.

Signed up for a loan on my phone during my lunch break and the form was quick enough, but then I didn't hear back for two days and had to chase them by email. Once it was approved the money landed the same afternoon though, so I can't complain too much.

Best value I've found for a decent rucksack this year. It's well made, zips run smoothly and it's roomy enough for work and the gym. No complaints at all, delivery was quick too.