Nerihya

My old kettle packed in and I needed a replacement that would fit under the cupboard without fuss. I had a look at three other sites first and this one had the best range of compact models. Ordered on a Thursday, it arrived the following Monday, and the kettle is exactly the size I wanted and boils quickly.

I've been ordering my husband's blood pressure monitor cuffs and spare batteries from them for about six years now. Every month the order arrives in the same plain box, the batteries are always fresh and the reminder email comes just before I need to reorder. Customer service has answered every question I've had, and they've never once made me feel silly for asking.

I needed a stainless steel mixing bowl set for bread making because my old plastic ones warp in the dishwasher. The sizes are listed properly so I could tell which nest together and which don't. Arrived in good nick and the lids fit snugly. Exactly what I wanted for the baking.

I found the right size of gardening gloves here after a long search, and I'm quite pleased with them. The fit is snug without being tight and the leather is supple. Delivery was on time and the item was packed with care. I would be happy to order from them again when I next need supplies.

I've been buying kitchen bits from them for about four years now, mostly silicone spatulas and the odd baking tray. The range is still good and I've never had a faulty item. The only niggle is that the delivery charge kicks in on smaller orders, so I now tend to top up my basket to make it worthwhile. Customer service answered my one question within a day, which was fine. I'll keep ordering from them.

I've bought the same bird feeder hooks and seed mix from them for years now. The seed mix is always fresh and the feeder hooks have lasted me better than the ones from the garden centre. Prices have crept up a little but the service is still reliable, and I've never had an order go missing.

Yes, it was a good first experience with them. I was looking for a basic pair of running socks and found them after a quick search. Checkout was quick and the socks came the next working day. Simple and no fuss.

I compared it against the other big sites for a replacement shower head and this one had the widest choice in the right size. I know my way around bathroom fittings, and the spec on the listing was accurate, which saves a lot of guesswork. Fitted it myself in twenty minutes and the flow is good. Price was competitive and delivery was prompt.

What struck me most was the handwritten style packing slip tucked in with my order of tea and biscuits, which was a nice surprise. I ordered a box of herbal teas for my sister's birthday and it arrived looking tidy and well wrapped. The whole thing was easy to navigate on my tablet, and the delivery came exactly when promised.

I needed a shower chair after my hip operation, and I'd been put off the more expensive options at the medical supplier. This one was well priced and the seat is sturdy enough, though the rubber feet took a bit of fitting. Delivery arrived in the promised window, which was reassuring given my circumstances.

I did compare them against my local chemist's website before ordering a stair lift cover, and I'm afraid the price was marginally higher here. The item itself was perfectly adequate, though it arrived with a small scuff on one corner that I had to chase up. They sorted a replacement without fuss in the end, but it did take a fortnight of back and forth by email.

The first thing that annoyed me was the app logging me out every time I tried to add a second item to my basket. I was trying to get a pair of earbuds and a case and it took about four goes. Once I got it through the checkout it was fine and the earbuds arrived on time, but I nearly gave up and it shouldn't be that fiddly.

I went with them over the big online sellers for a pair of trainer insoles because they were about a pound cheaper. The insoles came quickly and fit fine, and the packaging was plainer than I expected but totally fine. Only thing is the returns page is a bit fiddly to find, so I'd say it's worth knowing that before you need it.

I needed a cheap laptop stand for my dissertation writing because my back was killing me. Ordered on a Sunday night and it turned up Wednesday, which was fine. The stand is a bit wobbly if you type hard but for the money it does the job and I'm not complaining, the checkout was quick too and I didn't have to make an account.

Really happy with my first order, the site was easy to find my way round and checkout took two minutes. Ordered a pair of reading glasses and they came well packed and quick. Will be back.

Great, quick and easy, ordered a phone charger on the app while waiting for the bus and it was on my doorstep Tuesday. Price was fair and the checkout took about a minute. Cheers.

I've been ordering my dog's food from them for a couple of years now. Compared with the pet shop in town it's noticeably cheaper per bag, which adds up. The only thing I'd flag is that the subscription reminders can land a day late, so I've had to remember the order myself a couple of times.

Got a little bedside lamp with a USB port and it's honestly so cute. Came in a box that looked like a present, arrived in like two days. The light is warm and not too bright, perfect for reading in bed. Would order again.