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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

first order, pleasantly fine

This was my first order with them and I went with them over a bigger name because the price looked better. It was a bit cheaper in the end, and the checkout was easy. The jumper came in a sensible size and the material feels nice. Delivery was quick and it all went smoothly.

Laura P.
1 person found this helpful

Cheap and cheerful

Bought a pack of replacement blades for my electric razor, which were a fraction of the price of the official ones. Ordering was simple and they arrived within two days in a plain envelope. They shave just as well as the originals as far as I can tell. Saved myself a decent chunk of money.

Jonathan G.
0 people found this helpful

Great, will order again

Great, will order again. Ordered on the app during my lunch break and it was done in about two minutes. Parcel turned up next day. Sizing was spot on, so no returns needed.

Tyler M.
1 person found this helpful

Needed a coat for the wedding

I needed a coat for a wedding at short notice, so I wanted something smart that I could get quickly. Looked at a few places before settling on this one. The coat is lined and the stitching is neat. It came well packed and arrived the day after I ordered it. Very pleased with how it turned out.

Charlotte W.
3 people found this helpful

Knows the trade stuff

Their trade-grade fixings are properly labelled with the load ratings on the packet, which I rarely see on sites like this. Booked a collection slot and the order was ready when I got there. Good range for the price.

Gareth M.
0 people found this helpful

First order went smoothly

I was nervous about ordering from a site I'd never heard of, but the checkout was straightforward and the confirmation email arrived straight away. The parcel came in two days with everything I'd picked. Price was lower than the big names too.

Emily H.
4 people found this helpful

sorted my gardening order

I was rather pleased that the site told me exactly when my order would arrive, and it did arrive on that day, which is not always the case with these companies. I did find the checkout a little fiddly at first with the postcode box, but I managed it in the end. The people I spoke to were courteous and helpful, and I would certainly order again.

Carol W.
0 people found this helpful

needed a dress for a night out

I needed a dress for a night out and didn't have time to shop around properly. The checkout took a couple of goes because the discount code wouldn't apply, though it sorted itself out eventually. The dress fits well and the fabric is decent for the price. Delivery was quick enough.

Erin F.
4 people found this helpful

needed a birthday present fast

I needed a birthday present fast and this was the only place that had it in stock for next day. The order was easy enough and the confirmation came through quickly. Delivery was fine, but the parcel showed as out for delivery at half eight and didn't turn up until after six. Not a disaster, but I was waiting in all afternoon.

Zoe E.
0 people found this helpful

solid pick for a garage

Honestly this is a solid pick if you're kitting out a garage. I've been using similar racking for years and this is just as sturdy, with the brackets locking in firmly. The instructions are clear enough that I didn't need a second person. Would be happy to order from here again.

Aaron B.
6 people found this helpful

Needed a new kettle

I needed a replacement kettle after my old one finally gave up on me, and I was rather particular about what I wanted. The ordering page was clear and easy to follow, which I appreciated. Everything arrived promptly and the kettle has been perfectly satisfactory. I'd happily order from them again, and I've already mentioned them to my sister.

Linda T.
1 person found this helpful

bought the cordless hoover

Bought the cordless hoover after comparing about four others on different sites, and this one came out cheapest once I'd added delivery up. The order went through fine and the tracking was accurate. It arrived two days early in a box that was actually undamaged, and the suction is good on the hall carpet and the stairs. Happy with it so far, will update if the battery drops off.

Arjun A.
0 people found this helpful

Not as good as the pictures

I'd looked at a few options before this one, and the price was the main reason I went with them. The bag isn't quite as pictured, the colour is a bit duller and the strap feels cheap. It also took nearly a week to hear back when I asked about a missing zip pull. I'm not sure I'd bother with them again.

Amy S.
0 people found this helpful

bought a phone charger

Bought a phone charger and it's fine, does the job. Came quicker than I expected, which was good. Only thing is the cable's a bit stiff and I'd like it to be longer, but it charges my phone fine so I'm not bothered.

Adam R.
8 people found this helpful

Used them for years

I've been using this site on and off for around eight years, and it's always been a bit cheaper than the high street shops I used to rely on. Compared to a rival I tried recently, the ordering process is more straightforward and the search is easier. Last month I bought a replacement part for the mower and it turned up two days later with the right fittings. A good place to shop.

Colin E.
2 people found this helpful

Bought a set of bike lights

Bought a set of bike lights for the winter commute and they've been brilliant. Checkout was quick and I got a confirmation straight away. The front light is bright enough that cars give me room now, which is the main thing. Charged up in about an hour and the battery is still going after three weeks.

Joe B.
2 people found this helpful

good value for the money

Pleased with this one, it's exactly what I needed for the kitchen and the price was lower than anywhere else I looked. The order was simple and the item came within three days. Looked at the reviews before buying and it's worth paying attention to them. For what it costs, it's a good buy and I'd happily get another.

Jodie B.
10 people found this helpful

decent but needs a tweak

Good prices and the order arrived fine, but the tracking link only worked on the app and not in the email. Had to hunt for it. Otherwise no complaints, would use again.

Georgia H.
2 people found this helpful

way better than the other place

Honestly way better than the other place I usually use for this stuff. The site is quicker to get around and the checkout didn't keep logging me out like before. Got a cheap phone case that actually fits my phone properly. Delivery was next day too, so no complaints from me.

Millie Y.
1 person found this helpful

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About NEOUS

NEOUS is an online retailer based in the United Kingdom that sells a curated selection of homewares, lifestyle products and everyday accessories. uk, where customers can browse its collections by category and place orders for delivery across the UK. Its product range is designed around clean, understated styling and the company presents its items with a focus on simple, functional design.

NEOUS serves customers who prefer considered, minimal products for the home and personal use, and its website is the main point of contact for orders, enquiries and returns. Customer reviews of the company appear on consumer review platforms, where shoppers can share their experiences of ordering, delivery and product quality.

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Online shopping | Fashion

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