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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Sorted before the weekend

Bought a set of ratchet spanners on the site last Tuesday and they turned up Thursday. Checkout took about a minute on my phone, didn't have to make an account. Good stuff, will be back.

Matthew M.
0 people found this helpful

The cushions are fine

I ordered two cushions for the garden chairs and I'm afraid the colour is a little duller than the picture suggested. They are comfortable and the stitching is neat. The delivery was on time, though I did have to wait a while for a reply when I asked about the cover.

Pauline W.
0 people found this helpful

needed a replacement filter

My old filter for the kitchen tap had gone grey and the water tasted off, so I needed something quick that would fit without faffing about. Found the exact match here with a proper fitting guide included. Fitted it myself in ten minutes and the difference is obvious already.

Susan R.
0 people found this helpful

Needed a new sofa cover

Our old cover had worn through on the arms and the dog had made it worse. I looked at a few places and this one had the right measurements listed clearly. The fabric feels a bit thinner than I hoped but it fits well and the colour is what I wanted.

Funmi K.
1 person found this helpful

The shower head

I bought the handheld shower head because my old one had gone limp. It's fitted fine with the standard thread and the spray is much stronger. Took a few days to arrive and the tracking said delivered before it actually was.

Jessica M.
1 person found this helpful

needed a last minute gift

My mate's birthday was on the Friday and I had nothing sorted, so I needed something that would arrive in time. The gift wrap option was a nice touch and it got there Thursday. She loved it, so that's a win for me.

Charlotte T.
0 people found this helpful

Never had a bad order

I have been buying from them for years now and I have never had a problem. Orders come when they say they will and returns have always been straightforward. My latest was a set of drill bits and they were exactly as described.

Alan H.
0 people found this helpful

cheaper than the big names

Compared with the big electricals sites I usually check, this came out about a tenner cheaper for the same cable set and the delivery was included. Took three working days to arrive and the box was fine. Only niggle is the search filters are a bit clunky on the phone, but for the money it's hard to argue with.

Jodie E.
0 people found this helpful

The price was fair

What I noticed first was that the price on the bulk pack was lower than buying singles from the local shop, and that's why I went with it. Delivery took three days and came in a sturdy box. The bags are a bit smaller than the photo made them look.

Samantha D.
2 people found this helpful

Cheaper than the usual place

Compared with the usual shop I go to for printer ink, this was a few quid cheaper per cartridge. It's my first time ordering from them so I was a bit wary. The order took two days, and the ink has printed fine so far, though returns would probably be a faff if anything went wrong.

Kyle S.
2 people found this helpful

better than the supermarket option

I was going to just grab a cheaper one from the supermarket but the reviews on this one were much more useful. It arrived the next morning, the box was tidy and everything was inside. Took a bit of time to pick the right size but customer chat answered quickly. Would order again, no problem at all.

Kirsty H.
4 people found this helpful

Ordered for years

The detail that stands out to me is how the reorder button remembers my last order, which saves time on the same wood stain every spring. I have been a customer for a long time and the stain has always matched the batch before. Delivery arrives on the day it's promised, and I have never had to chase an order.

John O.
4 people found this helpful

needed a new charger fast

My charger died on a Monday and I had a work trip Wednesday so I needed one fast. Found the right one here and it arrived Tuesday morning. Works perfectly, phone is charging at full speed again.

Jonathan P.
3 people found this helpful

would order from them again

Yes, they're good for what I need, which is regular bits for the garden. The reorder option saves me hunting for the same product code each time. Delivery has been reliable, usually within three or four days, and the prices are fair without being the cheapest around.

Sheila H.
1 person found this helpful

Way cheaper than the other site

Checked the same hoodie on a couple of other sites and this was way cheaper, like a fiver less. Ordered on a Sunday and it turned up Tuesday. Fits fine, feels decent, no complaints.

Abigail V.
1 person found this helpful

Cushion came with a split seam

Checkout was fine, but I wasn't that happy with the way the first one arrived. The seam on one side had split along the zip, so I had to contact them about a replacement. They replied within a day and sent a new one out, though it took another week to turn up. The fabric is decent enough and the stitching on the replacement held up.

Liam B.
1 person found this helpful

Bought the phone case

Got the clear phone case last month and it's held up well so far, no yellowing or cracks. Ordering was dead easy and it came quicker than I expected. Only thing is the corners are a bit slippy to grip but fine honestly.

Dev S.
2 people found this helpful

Got the bike lock

Got the bike lock and the key cylinder feels proper sturdy compared to what I had before. Checkout took about two minutes and it arrived the next working day. I've used it every day since and it's been fine.

Kamil W.
2 people found this helpful

very pleased with the order

I was a little nervous ordering online at first but the checkout was clear and easy to follow. The garden kneeler arrived well packed and in good order, and I have found it very comfortable for weeding. I would happily order from them again, and I have already mentioned them to my sister.

Sandra H.
2 people found this helpful

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About Neil Barrett

Neil Barrett is a menswear and womenswear label founded in London and known for its clean, architectural tailoring. The brand is recognised for its distinctive approach to cut, with designs built around precise lines and a focus on contemporary silhouettes. Its collections span outerwear, knitwear, trousers, shirting and footwear, and the label has developed a following for its signature jackets and coats.

Neil Barrett sells through its own website as well as through selected independent and department stores, both in the United Kingdom and internationally. The label appeals to customers who want considered, minimal clothing with a strong sense of structure, and its range is aimed at people who value design detail over logos.

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Online shopping | Sport & outdoor | Children & baby | Fashion

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