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94%Would buy again

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This score is based on 18 real reviews

Reviews (18)

the first repayment reminder

What I bought was a short personal loan to cover a new boiler, and the first thing I noticed was the reminder email arriving a few days before my first payment. I'd not borrowed online before so that felt reassuring. Everything else went as described.

Emeka B.
3 people found this helpful

Car repair emergency

My car died on the M6 and I needed cash fast for the garage. Applied on my phone whilst waiting for the recovery truck, got approved within the hour. Money was in my account by the time the mechanic called me back, so that was perfect timing really.

Eleanor T.
1 person found this helpful

took out a loan to consolidate

I took out a consolidation loan to bring three credit cards into one payment. I know this area quite well from years of comparing deals, and the rate and term were clearly laid out before I committed. The payoff letters went to my old lenders without me chasing anyone, which saved a lot of faff. Money arrived on time and the monthly payment is easy to track in the app.

Emma D.
0 people found this helpful

Needed it for a flat deposit

I needed a quick loan to cover my deposit on a flat and had never borrowed online before. The form was clear and I got a decision the same afternoon. The only thing I'd flag is the repayment schedule took a bit of reading to understand, but the customer chat helped me sort it out and the money arrived the next working day.

Bradley D.
2 people found this helpful

Good value for a small loan

Took a small loan to cover a car MOT and repairs, and the total cost was lower than the credit I'd been looking at. The sign up took a few minutes and the payment landed quickly. A bit of a wait for the first statement to show up in the app though.

Kyle M.
6 people found this helpful

Fine but not the cheapest

The first thing I noticed was the application took about fifteen minutes, longer than I'd like, because it asked for the same details twice. I compared a few lenders first and this one wasn't the cheapest, a bit more than the one I went with in the end. Once approved the money came through fine and the repayments go out on the right day. Good enough for what I needed, just not a bargain.

Amber A.
2 people found this helpful

a sensible option

I would like to say the process was straightforward, which it largely was. The application asked a few questions I had to think about, and the terms were laid out in a way I found reasonable. The payment reached my account a day after I was told it would, which I appreciated.

Harjit S.
1 person found this helpful

sorted in a day

Honestly this is the quickest I've ever sorted a loan out. Filled in the form on my phone on the bus, got approved before I got off, and the money was in my account by the time I got home. Repayments come out on the date they say and there's a reminder email a few days before, which is handy when you're skint. Would use again.

Kamil S.
12 people found this helpful

cheaper than my bank overdraft

Compared to going over my overdraft with the bank, this worked out a fair bit cheaper for the amount I needed. The application was simple enough but took a couple of days to get a final answer, which was longer than I'd hoped. Once approved the money came through on the Friday and I've kept up the repayments without any trouble so far. Not the quickest, but the cost was what sold it for me.

Michael M.
3 people found this helpful

Decent rate but slow to reply

Had a personal loan with them before so I knew the process well. The rate was competitive against what I'd seen elsewhere and the paperwork was quick. The only niggle was that when I emailed about moving my repayment date, it took about three days to get a reply. Once I did get through it was sorted, so it's a minor thing.

Steven Y.
1 person found this helpful

used it to pay off a store card

I used it to clear a store card that was costing me a fortune in interest. The offer I got was lower than the card rate, so the switch paid for itself quickly. Payment arrived to the lender the next day and the old card was closed off within a week. Clean and simple.

Scott T.
0 people found this helpful

Way better than my old overdraft

Honestly this beat the overdraft my bank charges, it felt like a relief to see the monthly amount laid out so clearly. I wasn't sure about it at first but the whole thing ran smoothly from start to finish and the money showed up the next day. I'd happily use it again if I needed to, and I wouldn't say that about many finance things.

Jessica B.
1 person found this helpful

Weighed up a few lenders

I'd say this was the best of the lenders I looked at, but it was closer than I expected. I compared three different ones before settling on it and the total cost here came in lowest. The sign up was fine, though one document upload kept failing and I had to try it a few times. Once through, the money came the next morning as promised.

Michael F.
12 people found this helpful

Cheap for what it is

Lowest total cost of the lenders I checked, which is the main reason I went with them. Took a small loan to cover a set of new tyres and an MOT. The payments are where I'd expect them and nothing sneaky in the small print that I could see. Money came through the next day.

Stephen M.
8 people found this helpful

needed funds for a wedding

Needed cash in a hurry for a wedding deposit, so I applied at lunch. The form takes about ten minutes and the decision came through within the hour. Happy with it.

Matthew N.
0 people found this helpful

Better than the bank

Compared with the loan my bank offered, this was far less of a palaver and the interest worked out lower. I've been a customer a long while now, so I knew what to expect from the forms. Getting the money was quick and I've had no trouble with the monthly payments so far.

Christine C.
1 person found this helpful

Been with them years

I've been borrowing from this lot for about ten years now. Last time I went elsewhere and found the process far more fiddly, forms repeated and the decision took days. This time I was back here and it was done in one sitting. Money went in on schedule as usual.

Lynne H.
12 people found this helpful

Needed it for my deposit

I needed a loan to pay my rent deposit before moving in, and the timing was tight. Signed up on my phone during my lunch break and got the answer later that afternoon. Money went in before the end of the week, perfect.

Kwame S.
1 person found this helpful

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About Napkins

Napkins is an online retailer of table linen and dining accessories, offering napkins in a variety of fabrics, colours and finishes alongside tablecloths, placemats and related kitchen textiles. The brand sells its products through its website, where customers can browse collections by material, pattern and occasion. Its range is aimed at home cooks, hosts and people furnishing their dining rooms, as well as those buying for weddings, events and restaurants.

Napkins operates as a direct-to-customer business, selling online and shipping orders to customers across the United Kingdom. The company is known for its focus on textile quality and for keeping its product lines simple and easy to coordinate with existing tableware.

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