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Modeface

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Reviews (19)

Needed it for a night out

Needed to get something sorted before going out on Friday so I went with this. Booked it on the app in about two minutes and it worked first time. Didn't have to wait around or argue with anyone. Good enough for what I wanted.

Kieran M.
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the rebooking was a faff

Booked the first one on the app, no problem. Had to rebook after it got cancelled and it asked me to go through the whole form again. Took about ten minutes longer than it should have. Gets there in the end.

Freya J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

a very smooth experience

I placed my order in the morning and was pleased to find the process straightforward, which I did not expect. The confirmation came through promptly and the arrangements were exactly as described. I have no complaints at all and would be happy to use the service again.

Wendy R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good value for the money

I'm always checking the price before I commit to anything, and this one came out cheaper than the two other places I looked at. The service was what I'd expect for the price. The only small thing is the cancellation terms are a bit fiddly to find on the site. Would use it again.

Fatima G.
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The monthly top up plan

I've been on the monthly top up plan for a good while now and it's done what I need. The payment goes through on the same day each month without any fuss. My only gripe is the email reminders, they've started coming a bit too often lately and I wish I could turn them down a notch. Otherwise no complaints.

Carl K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The reminder texts are spot on

The reminder texts the day before are what sold me on this, honestly. I've been using them for about four years now, and I've never once turned up to the wrong place or the wrong time. Booking is quick too, I usually do it on my lunch break. Staff have been friendly every time I've been in.

Michael S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than the other two I tried

Compared it against two others before picking this one, and it came out ahead on price and speed. The other two wanted more paperwork and took longer to reply. Here I had a clear answer the same afternoon and everything was in place within the week. Happy with the choice.

Jack H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Sorted in minutes

Brilliant, booked my car in on the app at lunch and they had me sorted for the next morning. Quick reminder by text too, which was handy as I'd forgotten. Honestly didn't expect it to be this easy, will use them again for sure, cheers.

Sophie R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

booked it again after trying others

Honestly the best of the few I tried for booking a fitting appointment. I looked at three other places first and the prices were all over the place, but here the price was clear from the start and I didn't have to chase anyone for confirmation. The confirmation email came through within a minute and the appointment went exactly as the site said it would. I'll be going back.

Jessica S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

decent price but the returns are a pain

Bought a set of the basics from the site and the price was hard to beat for what I got. The delivery came in two days, which I was pleased with. Sending one item back was a bit of a faff though, I had to print a label and find a drop off point that was actually open. Would still order again for the money.

James D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

first time using them and mostly good

The first thing I noticed was how clear the booking page was, I always find these things confusing. Signing up was quick and I got the details I needed straight away. The only hiccup was that my appointment was moved by a day without much warning, which threw my plans a bit. Otherwise it went smoothly and the staff were helpful when I got there.

Adam S.
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The reply took far too long

I've been a customer for years and the service has always been reliable. This time I sent a message with a question about my account and it took nearly a week to get a reply. When it did come it was helpful, but I did have to chase it. The price is still fair and the process is still simple, it's just the waiting that's frustrating.

Denise D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Way quicker than the other place

Other place I used took forever to sort out. This one was done in a couple of taps on my phone. No waiting around, no faff. Pretty much what I wanted.

Deji M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better value than the big names

Having worked in this area for a while I know the big names charge a premium for much the same thing. Compared with them this came in noticeably cheaper and the quality was just as good. The only downside is the choice is smaller, so you can't always find the exact variant you want. Still, for what it does, it's a sensible pick.

Claire K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Nothing like the ones on the high street

Compared to the place on the high street this is way cheaper but the wait is longer. I ordered on a Monday and it took the best part of two weeks to come through. It was fine when it did arrive, just a bit annoying having to wait that long for something I needed soon. Probably wouldn't rush to get it again.

Precious W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed something quick for a wedding

I had a wedding coming up and no time to sort anything out properly. I compared a few options and this was the only one that could get me sorted within the week. The process was simple, the price was fair for what I got, and everything arrived on the day I was told. Really pleased with how it went.

Catherine S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed it for uni

I needed something sorted fast because my flatmate's birthday was the week after I'd already forgotten. Ordered it late on a Sunday and it was ready the next day, which saved me. The little app notifications kept me in the loop the whole time, so no stress at all. Would definitely go back.

Bethany H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

Needed it for the holiday

We were going away and I needed the paperwork sorted before the end of the month. The price was a bit more than I'd hoped, but it was still cheaper than going through the big names down the high street. The only niggle was the confirmation email went into my junk folder for a day.

Judith K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

The lot was correct

Been in the trade long enough to know what a decent turnaround looks like, and this was spot on. Booking took two minutes and the slot they gave me was the one I asked for. Everything was done properly, no corners cut, and the price was what I'd expect for the work.

Andrew N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

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