Mappin And Webb

I needed a gift for my sister's birthday with about two days to spare, so I ordered something quickly on my phone. It was dispatched the same afternoon and arrived the next morning, which saved me. The necklace looks nicer than I expected.

Compared this with a couple of other online jewellers and it was clearly the pricier of the lot for a similar chain. The quality is good and the packaging is solid, so I can see why, but I did wonder whether the extra was worth it. Delivery was prompt and the order arrived without any fuss.

Compared it with a couple of big high street names and the price here was about the same for the same kind of piece, but the metal felt heavier and better finished. I paid a bit more for the item than I'd planned on, though it came with a proper box and certificate. The delivery was tracked and arrived when it said it would, so there's nothing to grumble about on that front.

Easily the best place I've found for a gift, the site is quick and the watch I got looked just like the photos. Ordered on my phone during my lunch break and it was sorted before I'd finished my sandwich.

Needed something nice for my girlfriend after I forgot her birthday last year, so I wanted to get it right this time. Ordered a necklace on a Thursday and it came Saturday, which was dead lucky. She didn't guess what it was, I kept it a surprise. Packaging was nice too, proper little box.

The ring I bought is a simple band in white gold and it's exactly what I wanted for everyday wear. I compared a few different sites before choosing and kept coming back here for the detail shots. The sizing guide was clear, the ring fits well and arrived in a presentation box with a card.

Got a silver bracelet for my wife's birthday after looking at a few places on the high street and online. The clasp is solid and the chain sits nicely, she wore it the same evening. Took a bit of getting used to the sizing guide but it was right.

I'd usually go to a department store for a watch, but I wanted to compare prices before committing. This came out a little cheaper for an equivalent model and the strap is a very good quality leather, which I did not expect. Delivery was prompt and the watch arrived in a sturdy case, which I appreciated.

Compared it with a few of the big high street chains and this one came out at the top end on price for a similar watch, which I didn't love at first. The movement is a better one and the finish is noticeably sharper, so the extra cost feels justified for something I'll wear every day. It was delivered in a sturdy box with the papers inside, and I've had no trouble since.

I bought a pair of cufflinks for my son's wedding, and I know my silver well enough to tell that these are properly finished. The hallmark is clear and the weight is right for the price. I'd have been wary of anything cheaper.

My best mate was turning twenty five and I wanted to get her something a bit special. Found a little bracelet on the site and it was ordered in like two minutes. It came nicely wrapped, she loved it and she's already asked where I got it from.

Ordered the bracelet on my lunch break while queuing for a coffee, which is about as quick as I can get with anything these days. The checkout was simple, I used my saved card and it took under a minute. It arrived in a small box, the clasp looks really solid, and it's already been out with me twice this week.

First time ordering from them and the site was easy to use. The ring I got looks lovely. It took a few days longer than the estimate to arrive though, which was a bit annoying.

The engraving on the locket was spot on, which I wasn't sure about because I'd read mixed things. I looked at a few other jewellers before picking them, mainly because the prices were easy to compare and the photos showed the finish properly. Ordered on a Tuesday and it came through the week after, nicely wrapped and ready to give.

Good value once you factor in the quality, and the price was fair for what I got. The silver pendant I ordered is heavier than I expected and the chain is sturdy. Delivery was on time and the item was well packed.

Bought a silver bracelet for my wife's birthday after comparing a few places, and this one came out a bit above the high street on price for something similar. The bracelet itself is well made and the clasp feels solid. The site was easy enough to order from. It did take nearly ten days to arrive though, and I'd have liked a bit more updates along the way. Not a disaster, just slower than I'd hoped for a birthday.

We needed a proper gift for my dad's sixtieth and wanted something that would last, not a cheap thing from the high street. The price was fair for what it is and the watch arrived in a box that felt worth the money.

I've been wearing a plain white gold band from here for a few months now and I know my metals well enough to say the finish is good. The band is a comfortable width and the weight feels right for daily wear, which is what I was after. Packaging was tidy and the ring arrived with the spare sizing info, so no fuss there.

Really happy with how it went, I'd never bought jewellery online before and was a bit nervous. The checkout was simple, the confirmation email came straight away and the whole thing was done in about ten minutes.