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83%Would buy again

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This score is based on 18 real reviews

Reviews (18)

The app is so much nicer

Honestly the app is so much nicer than the old one, you can see your next payment date straight away without digging. I booked my first session through it last week and it took like a minute. Confirmation came through instantly and the reminder pinged on my phone the day before. Easy, no faff. Would use again.

Mia H.
0 people found this helpful

Needed a last minute outfit

Needed something smart for a wedding at short notice so ended up here. The dress was fine, bit shorter than the pic though. Sent it back for a different size and it took ages to sort the return label, I had to chase them twice. Ended up okay in the end but felt like a faff.

Lucy J.
1 person found this helpful

similar to the other shop but cheaper

Looked at the same pair of boots on two other sites and this was cheaper by a few quid. Quality seems about the same as the others. Delivery was a day slower than the one I'd normally use, which is a small thing.

Gary E.
1 person found this helpful

Bought the kids school uniform

Bought the school jumpers and PE shorts here after the uniform shop ran out. Quick order on my phone, the app kept my sizes saved which was handy with three kids. The jumpers came in a plastic bag inside a box and were washed fine. Shorts are a good thickness. Delivery was the next morning, which saved us.

Michelle V.
1 person found this helpful

tried a few sites before this one

Needed a new hairdryer and tried a few places before I found this. The price was the deciding factor and it's a good strong dryer. Ordered it and it turned up, nothing else to say.

Stacey W.
3 people found this helpful

Bought the garden hose reel

Bought the garden hose reel and I've been a customer for years so I knew what to expect. It arrived in one piece and was easy to put together. Delivery was quick and the instructions were clear. Same as always.

Malcolm H.
1 person found this helpful

Needed a cover for a rental

We needed a landlord buildings policy in a hurry after the old insurer dropped us, and I've been through a lot of these quotes over the years. The questions were the right ones, not the vague ones you get elsewhere, so the quote came back accurate first time. Policy documents arrived by email within the hour and the renewal date was clear. Premium was fair for what it covers. Would go through them again.

Susan K.
2 people found this helpful

The gym bag

Picked up the black gym bag last week and it's pretty good for the money. The main zip is a bit stiff but it does the job. Got it in a couple of days, packaging was fine. Would be a five if the front pocket was deeper.

Joe L.
2 people found this helpful

Good value for the plain tees

Was looking at the cheap plain tees and these came out ahead. The cotton is heavier than the usual supermarket stuff and the price was sensible. Sizing runs true. Ordered two, arrived fine.

Jamie S.
0 people found this helpful

Bought the grey hoodie

Got the grey hoodie off them last month and it's been on rotation since. Fabric is a bit thinner than I expected but it washes well. Checkout was quick, just one thing, the size guide is a bit vague so I went up a size to be safe. Good enough for the price.

Dylan R.
2 people found this helpful

First order was quick

Only my first time with them but they were solid. Order went through first go and the tracking was accurate. The trainers were a touch narrower than I'm used to so I'd go half a size up.

Sam B.
0 people found this helpful

worth the wait for the coat

Compared three different sites before I settled on this winter coat and it was the best value of the lot. Quality is excellent and the lining is warm. Ordered on a Monday and it reached me Saturday, which was no bother at all. Would happily buy from them again.

Gary P.
0 people found this helpful

way better than the other site

Compared them to the big high street app and this was way easier to use. Search actually works and I found the exact trainers I wanted in about two minutes. Ordered on a Tuesday, had them Thursday. Will be my first stop from now on.

Eleanor H.
1 person found this helpful

pricier than the rest but nicer

Compared a few sites before buying the linen dress and this one was a fair bit more than the others. The fabric is nicer than I expected though, not see through at all. Delivery was quick and the box was nice. Still feels a bit steep for a summer dress I'll probably wear a handful of times a year.

Sophie S.
1 person found this helpful

Far better than the usual

Used to buy the same serum from a big chain, and this one came out ahead on price and it works just as well. Better packaging too. Would switch again.

Michelle R.
0 people found this helpful

honestly really easy to use

Easy site to use, the checkout took about a minute and the saved details thing works. Ordered a pair of earrings and a phone case and both arrived in a few days. Nothing to complain about, I'll be back.

Lauren N.
2 people found this helpful

The repayment reminders are spot on

What I like most is the reminder they send a couple of days before each repayment is taken, which has saved me from a few overdraft charges over the years. I've been with them since about 2017 and the account has always been straightforward. Last spring I wanted to clear it early and the online form took two minutes, no fuss. Customer support has picked up quickly whenever I've rung. Happy to keep using them.

Matthew D.
2 people found this helpful

Needed a replacement toaster

I needed a replacement toaster after mine gave up, and I did look around before deciding on this one. The price was reasonable and the order itself was straightforward enough. Unfortunately the delivery date slipped twice and I was without a toaster for the best part of a fortnight. I'm sure it's a sound machine, but I'd have preferred a firmer timescale.

Jacqueline R.
1 person found this helpful

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About Mallet

Mallet is an online retailer based in the United Kingdom that sells a range of homewares, furniture and décor for the home. The brand sells primarily through its website, where customers can browse its collections by room and style. Its products are aimed at people furnishing and updating their homes who want accessible, well-designed pieces.

Mallet ships orders to customers across the United Kingdom and provides a returns process for items that do not meet expectations. Customers can contact its customer service team by email for questions about orders, products and deliveries.

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Online shopping | Sport & outdoor | Fashion

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