MADELEINE

Got two tops in the sale and the price was noticeably lower than the same ones were a few weeks back. Delivery was free over the threshold and the tops came in good time. Fabric is fine for the price.

Ordered a pair of wide leg trousers on my phone during my lunch break and the checkout took about two minutes which was a relief. The trousers arrived the following week, fit well, and the fabric feels a bit heavier than I expected in a good way. Returns look easy enough too, I'll find out properly if I need one.

I needed a dark dress for a funeral at short notice, and my usual shop had nothing suitable in my size. I checked a few other sites before trying here. The dress is smart and fits well, though it took longer to arrive than I hoped, and one of the buttons came loose on the first wear. Customer services sorted a replacement quickly, which I appreciated.

My old work boots had split along the sole so I needed a replacement quickly. I tried a couple of other places first and this one had the widest range in my size. The boots are comfortable already, although the price is a touch above the others I looked at. Order was easy enough.

Needed a dress for a friend's wedding in a hurry and the site let me filter by size and delivery date, which saved me loads of time. It arrived the next day and the fabric is lovely, the lining feels nice against the skin. Didn't have to speak to anyone which suited me fine.

Way better than the other site I was using, which kept timing out at checkout. This one just works and the bag I got looks even nicer in real life. Could order it all from my phone in bed.

The shirt itself is fine and does what I wanted it to. My complaint is the delivery, which took well over a week when the site said three to five working days. I rang to check and was told it was delayed at the warehouse. Not the end of the world, but I would have liked a heads up earlier.

Ordered a pair of linen trousers ahead of our trip to Cornwall and they turned up in good time. The fabric is light and they've been perfect for the heat, and the waist sits right without me having to fiddle with it.

The merino jumper is nice and soft against the skin and the colour is lovely. It is a bit thinner than I expected from the photos, so I would not wear it on its own in the cold. Still, I have bought from here for years and the service has always been fine. Delivery was quick too.

This was my first order so I compared it with a few of the big online names first. Compared with those, the checkout here was much simpler and I did not have to make an account to pay. The blouse arrived quickly and looks just like the photos, which is not always the case. The returns page was clear too, so I felt comfortable ordering. I will be back.

I have been ordering from here for about eight years now and it is still my go to over the other catalogues I get through the post. Compared with the old paper catalogue system, the website is so much quicker to browse. Sizes have been consistent and returns are simple. Long may it continue.

I bought the wool blend overcoat as a present for my wife, which I think she will like when it arrives. The material looks well made and the stitching is neat. Delivery took a while longer than I was told and the tracking was not updated for several days. Once it did show, it arrived in good order and the packaging was careful. Would order again.

Compared to ordering from the high street chain I usually use, this was much easier. The site showed the dress from every angle and the sizing chart actually matched what arrived. Ordered on my phone during my lunch break and it was done in about two minutes flat, no faff at all.

I needed a warm waterproof coat for walking the dog in the wet weather, and my old one had finally given up. The jacket I chose is perfectly good and keeps the rain off. The price was a little higher than I would have liked compared with other retailers, and the delivery took longer than the date on the website suggested. The customer care team were polite when I rang about it, though.

The knitwear here is lovely and I have worn the cardigan most days since it came. Honestly the prices are not the cheapest, but the quality makes up for it. I did find the returns form a little fiddly to fill in online. Otherwise a very pleasant experience.

Bought the lightweight knit cardigan for the autumn and it has been brilliant so far. It is soft, it does not pill after a few washes and the colour is exactly as shown. Quick to order and the parcel turned up in two days which I was not expecting. Really happy with it.

Needed a smart jacket for a wedding at short notice and this seemed the quickest option. The jacket fits well and looks smarter than I expected. Delivery was next day which saved me. The only thing is the sleeves are a fraction long so I will need to get them altered before the day.

The price was the main reason I went with this, and it is a good deal for what you get. Two pairs of chinos for less than I pay for one elsewhere. Sizing was spot on and the cotton is nice and sturdy. Delivery was free over the threshold so no extra charge on top.

Looked at a couple of other places before going with these and this was the best value of the lot. The cotton feels decent and the collar holds its shape. Only thing is the medium runs slightly big so I needed to size down. Still a good buy.

I bought the linen midi dress after comparing about four different shops. It was the only one that listed the length for my height, which made the choice easy. The fabric is light and it has pockets, which I was pleased about. Arrived well packed and fits just as the size guide said. Very happy.