Lucid Mattress

The first time I bought from them was years ago and the service was spot on, so the trial period meant a lot to me. Lately the cover has started to pill and the customer chat took four days to reply to my message about it. I've been a customer a long time so I'm hoping they sort it out.

Took about ten minutes to book and the confirmation came through straight away. Delivery turned up on the day they said and the driver was friendly. Happy with it so far.

We had people staying for weeks and the old bed was a disaster, so I needed a replacement that wouldn't break the bank. I compared a few options and this one gave the most for the money. It's comfortable enough for guests and the order was dead simple.

Bought the pillow set and they're really comfy, I'm sleeping much better already. The cover is soft and it's easy to wash. Only thing is the pillows came slightly flatter than the photos made them look, so I've had to plump them up a bit more than I'd like, but they're still great and the price was good for what you get.

My old mattress had gone saggy and I needed something quick for the spare room. I didn't want to pay high street prices so I went online. It's been a good buy, the order was simple and the price was right for a guest bed.

Compared with trying to get a bed delivered from the big stores, this was far easier to arrange. I'd been putting it off for months, but the site made the choice simple and the mattress arrived when they said. I'm very pleased with how it's turned out and I'd happily order again.

The trial period was the first thing I noticed, and it gave me enough time to be sure the bed suited me before I kept it. Ordering was straightforward, though the confirmation email took a day to arrive and I had to check my spam folder. The bed itself is firm but comfortable, and I'd be happy to recommend it to a friend who wants something without fuss.

Compared with the department store I bought from last time, this is a lot less bother. I've been on the same mattress from them for years now and each new one has been the same good quality. The sign up for the trial was simple and the refund process worked when I needed it, so I'd go back again without a second thought.

Honestly this is the best online bed I've bought. Cheap for what it is and the sleep is so much better than my old one. Would definitely get another one when this wears out.

Bought the topper for my bed and it's alright tbh. Arrived in a squashed box and took ages to unroll and settle. Did the job after a week though and the site was easy to use.

Got the memory foam topper for my old mattress and it's really made a difference. I know these things well and this is firmer than most of the cheap ones I've tried, which I liked. The packaging was tidy and it expanded properly within a day.

We needed a bed for the spare room after my mum moved in and I didn't want to spend a fortune. The order was simple, though the delivery date slipped by a couple of days and nobody told me until I asked. Once it was set up it's comfortable enough for her and the price was fair.

Good value for what you get, the mattress is comfortable and the price is lower than most other online brands. The only niggle is that the delivery window was a bit vague and I had to wait in for most of the day. Otherwise no complaints.

Didn't know what to expect as this was my first time ordering from them. The checkout was quick and the trial period info was easy to find on the site. Delivery came early and the bed was set up in the spare room in no time.

Compared with going to a shop and haggling over a bed, this was painless. I'd never bought a mattress online before, but the trial and returns information was clear and gave me the confidence to go ahead. The mattress has been great for a few weeks now and my back feels better.

I've bought several mattresses over the years so I know what to look for. The cover on this one feels thinner than I'd like and it creased badly after the first wash. The core is fine and the price is reasonable, but the stitching on the edge already looks a bit loose.

What I noticed most is how well the mattress keeps its shape after months of use. My husband and I are both fairly heavy sleepers and the dip in the middle has not appeared, which is something I can't say for the last one we had. The team were polite when I phoned with a question about the warranty, and they answered it properly rather than fobbing me off.

My daughter needed a bed for her first flat and I wanted something decent without spending too much. I know my way around mattresses from years in the trade, and this one is firmer than I'd choose myself but it suits her fine. The delivery was a little slow, but it got there in one piece and the price was fair.

Compared with the well known brands I'd looked at, this came out a fair bit cheaper and the trial period gave me a bit of confidence. I'd not bought a mattress online before so I was nervous, but the process was straightforward. Sleeping on it now and it's good.