Living with Luxury

The first thing I noticed was how carefully everything was wrapped, with tissue paper and a little handwritten card tucked in. I'd never ordered from them before so wasn't sure what to expect. The candle smelled exactly as described and the box arrived with no dents. Only small gripe was that the tracking email came through a bit late, but everything else was spot on for a first order.

I needed something to replace my old bread bin, which had started to rust at the hinge, so I looked for a sturdy one that would fit under the worktop. I chose this one after reading the measurements carefully and it fits perfectly. The order was simple to place and the delivery arrived in good time, well wrapped. I was grateful for the clear instructions in the box. It's a sensible purchase and I'm pleased with it.

My old one fell apart and I had a stay with the in laws coming up. Found this and ordered on a Thursday night. It turned up Saturday morning and it's soft and warm and fits well. Great value too honestly.

Bought these trainers for the gym and they came in two days. Sizing was spot on and the sole feels good. Site was easy to use, nothing fiddly. Pretty happy with it.

Been a customer for a good few years now and the thing I keep coming back for is how they handle returns without fuss. Last winter I sent back a throw that was a bit too long for the bed, the label came in the box and the refund hit my card within a week. Ordering is quick once you've got your details saved, and the site still loads fast on my old laptop. Would happily order again.

I was comparing this with a couple of other sellers for a new cordless drill and this came out cheaper for the same spec. Ordering was quick and the checkout had no surprises. It arrived well ahead of the estimate and the battery was charged. Good sign that the price held up at checkout.

I've been ordering from them for about eight years now and they've never let me down. The range has grown but the quality has stayed put. Customer service has always been polite and quick when I've needed to change an order.

Why I ended up here was my old espresso machine finally dying and I wanted something not too expensive. Looked at a few other sellers and this came out ahead on the price for the same model range. Ordering was easy and it was delivered in good time. The only hiccup was the return form, which took a bit of hunting to find on the site.

Ordered a phone case on a Tuesday night and it landed on the Thursday which was miles quicker than I expected. Site is dead easy to use on my phone, filters actually work. Only thing is the checkout kept asking me to log in again halfway through which was a bit annoying but not a big deal. Would order again, probably just for the speed.

I'll say at once that the cardigan I ordered here is exactly what I hoped it would be. The wool is soft without being itchy, the fit is generous, and the colour is as shown. I asked a question about washing and the reply came through the same day, very courteous. Delivery was prompt and the parcel was tidy when it arrived. Altogether a pleasant experience and I'd happily order from them again.

If you know your knives, this is the place to go. The blades are properly sharp out of the box and the handles feel balanced. Stock was clear on the page and the description matched what turned up.

Picked up a tool bag for my van, nothing flashy, just needed something sturdy with plenty of pockets. Price was lower than the builders merchant and the zips feel strong. Took about three days to arrive which was fine. For the money it does the job well and I'd pick it again.

Spotted a hoodie on my lunch break and the checkout took about two minutes, saved my card and everything. It turned up the next afternoon and the sizing was spot on for me. Nothing to complain about really, just a quick easy order.

Went with the wall clock after comparing a few options online. Ordering was fine and the site is easy to use. The clock itself works and looks okay on the wall, but the finish is a bit thinner than the photo suggested. Delivery took the full time they quoted, which I'd say is about average. It's fine for the price but I wouldn't rush to order from them again.

Bought the bedside lamp after looking at a few others. When it arrived the shade was a much darker grey than in the photos and it wobbled on the base. Ordering was simple enough but getting a reply about the return took nearly a week. Not impressed with that part and I'm not sure I'll be back.

Compared with ordering from the big department store, I found the site much easier to navigate and the checkout was quite straightforward. I had a question about sizing and they replied the same afternoon with a helpful note. Everything arrived well packed and on the day they said it would. I would certainly use them again.

Compared to the other place I usually use this was miles better. Prices were similar but the pictures actually look like the real thing. Fast and easy, no fuss at all.

I'd looked at a few places before settling on the linen throw here, mainly because the colour photos looked closer to the real thing. Ordering was simple and it came a day earlier than the window they gave. The only thing I'd flag is the postage cost, which felt a bit high for something this size.

I needed a birthday present for my sister quickly so I gave this a go since I hadn't ordered from them before. Signing up for an account was quick and the checkout was clear. The jewellery box arrived two days later, nicely boxed, and my sister loved it. The only thing I'd change is that the free delivery threshold is quite high, so I had to add extra items to get it.

Had a look at three other places for a cushion set before going with these. This one came out a fair bit cheaper for what looked like the same thing. Order went through no bother and it arrived well packed.