Live Unlimited London

Bought a set of ceramic mugs as a present and they arrived with every single one intact, which I was not expecting. Wrapping was thick and the box had proper padding. Ordered on my phone at lunch and it was dead easy. Gift arrived on time and the recipient loved them, so job done.

Compared with the garden lamp I bought from a larger retailer, this is less sturdy in the base and the light is a little dimmer than I'd hoped. Ordering was straightforward enough and it arrived in good order. It does the job but I'd have been happier with the other one.

Bought a duvet and the price was noticeably lower than the big names, which made me take the chance. It arrived vacuum packed and fluffed up in a day. I've been sleeping under it for three weeks and it's warm without being stuffy. Good value and the tog rating is correct.

Honestly it's fine value for what you get, the price was a few quid below what I saw elsewhere. The sign up took a bit longer than I expected because they wanted a copy of my ID uploaded twice before it went through. Once that was done the service itself was fine and the reminder came through. Not a massive issue but it did drag on for a week.

Ordered a pair of wool-blend trousers from the site as a first-time customer and they arrived two days early in a plain box. Fit is exactly what the size guide said, the stitching looks solid and the returns page was easy to follow if I'd needed it. Checkout was quick and I got a confirmation email straight away, which I wasn't expecting from a new shop. Would order again without a second thought.

Compared with the cheap pan I had before, this one heats evenly and the handle stays cool. I've been using it for a few months and it's still as good as the day it arrived. Delivery was a touch slower than I'd hoped but nothing serious. Would buy another.

Booked it on my phone on the bus and it was done in about two minutes, which is the main thing for me. Got a text the same day with the details and the meeting point, and it all happened when they said it would. Didn't have any issues with the app or the payment. Simple and it did the job, so I'll probably be back for another.

The first thing I noticed was that you can book straight from the app without it crashing every five minutes, which is rare tbh. Booked a slot for Saturday, got a little notification the day before and the whole thing was easy. Turned up, it was exactly what I'd signed up for and I didn't have to chase anyone. Would use again, honestly no complaints.

Way better than the big chain I usually get my phone cases from, the fit is tighter and the buttons click properly. Ordered on my phone, took about a minute. Delivery was a day slower than the other place but still fine. Would have been a 5 if it came a bit quicker.

I needed a cheap but decent drying rack for a flat with no garden, and this was the cheapest I found that wasn't flimsy. Price was right and it came flat-packed with all the bolts in the bag. It holds a full load of washing without wobbling. For what it cost, I can't complain.

I've bought the same kitchen towels from the site every few months for about six years now. This time I picked the larger pack and the price per towel was lower than last time. Delivery has always been on time and the box is sturdy enough that nothing has ever got damaged. Customer service has been helpful whenever I've had to write in, and they sorted a missing item in a day. Still my go-to for household bits.

I needed a replacement drill battery for a job I had on Monday, so reliability and fit were the main things. The item was listed correctly and the connector matched my old one. It arrived on Thursday though, which was later than the page suggested. Fair enough, but it did mean I had to borrow a battery for the weekend.

The booking page showed the full price upfront with no extra fees added at the end, which was good. I had to change the date once and that needed a quick email rather than a button, which was a small faff. Otherwise the session itself was on time and well run, and I got the confirmation within minutes of paying.

I needed a sports bottle that doesn't leak in my bag, having ruined two before. This one has a sealed lid and it's held up through a month of gym sessions. Good stuff.

I needed a gift for my sister's birthday that wasn't tacky, and this candle set looked a bit more grown-up. Signed up for the mailing list at checkout, which was a bit pushy, but the order itself was quick. Arrived in two days wrapped in tissue. Lovely.

Compared three or four other companies before going with these, and the thing that stood out was the live chat box that actually answered within a minute. I had a question about rescheduling and got sorted straight away. Everything else went smoothly too, the reminder texts came through on time and the whole thing was straightforward.

Compared with the other shop I usually use this costs a bit more for the same style of shirt, but the cut is noticeably better across the shoulders. Ordering was simple and the tracking updates were clear. The only niggle is delivery took four working days when the other place does next day. Happy enough to pay the difference for now.

I have found the company perfectly reliable and I would say the goods are very well made. I ordered a set of linen napkins and they arrived well wrapped, exactly as described. Staff answered my one query about washing instructions promptly and courteously. I shan't hesitate to return to them.

Honestly the verdict is that it's a good bag and it arrived looking just like the photos. Checkout was smooth and the confirmation came straight through. It does cost a little more than similar ones I found elsewhere, which is why it's not a full five. Would still order again if I needed another.

Looked at about four other sites before picking this one, mainly because the checkout on the rest kept asking me to make an account first. Here I could just pay as a guest and it took maybe three minutes start to finish. The confirmation email had the booking details clearly laid out at the top, which I appreciated. Nothing went wrong and I'd happily use them again for the next one.