Linzi

I bought the wooden garden bench for the patio last spring and it's still standing in good shape. The timber was sturdy and the fixings were all in the box with clear instructions. It came on a pallet in one piece and the driver rang ahead, which was helpful. Happy with it.

Good value, plenty of stuff on sale and the prices were lower than the high street for the same brand. Ordering was straightforward and the site didn't crash once. Bought two tops and a pair of trainers, all fine.

Compared to the big department store this was a lot cheaper for the same winter boots, so I went for it. Ordered them in the sale and they were in my size with no fuss. Good value for money.

Booked a viewing for the flat on Saturday morning while waiting for the bus. Got a confirmation text straight away and the agent rang the next day to check. Easy.

Honestly the sign up took about two minutes on my phone, no faffing about with passwords. Got approved the same day and the money was in my account by the next morning. Repayments come out when they should. Would use again, no complaints at all.

I've bought the same knitted cardigan from here for about six years now and it's the one I reorder each autumn. This year's came in the usual soft cotton blend and the colour matched my last one exactly. The box was packed well with tissue and it came the next working day. Lovely as always.

I needed a spare set of bike lights after mine got nicked from the bike shed. Found these for well under what the bike shop wanted and they charge up fine. Ordered in the evening and they arrived the next day.

the size guide on the dress page was spot on, i usually have to guess and get it wrong but this one fit me perfectly. ordered on a Sunday and it was with me by Wednesday. love it x

I needed a replacement running top after my old one lost its stretch, and I know the cuts and fabrics well from years of training. This one has the flatlock seams and a decent mesh panel under the arms, which is exactly what I wanted. The fabric feels light and breathable and I've worn it twice already without any chafing. Sizing ran true to my usual medium.

My old timer finally stopped working after thirty years, so I needed a replacement that's easy to read without my glasses. This one has big numbers and a loud bell, which suits me well. It was packed carefully and arrived in good time before the weekend.

Compared to my usual site this was way quicker to check out, I didn't have to make an account first which saved me a load of faff on my phone. Found the jacket I wanted in about two minutes and the payment went through first go. Would use again for sure, just waiting to see when it turns up.

Honestly the easiest place I've found for a birthday present I forgot about. Ordered the candle set and a card on Friday night and it came Monday, all nicely wrapped. Would get again.

The first thing that struck me was how plainly the cover options were laid out, with no jargon to wade through. I did find the form asked the same question twice, which I thought a little odd, but once I'd sorted that the policy documents arrived in my inbox within minutes. I'd say it was all very straightforward and I'm glad I didn't have to ring anyone.