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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

The knit cardigan

I picked up the knit cardigan in a camel shade and it has a lovely soft handle. The stitch is even and the sleeves are a good length, which is rare. Delivery came in a day less than estimated. The only thing is the shoulders sit a little wide on me.

Shannon C.
0 people found this helpful

would order again

Went through three sites before settling on this one. The price was in line with the others and the delivery was faster than the rest. Customer service answered my question about fabric care within the hour. Satisfied with the whole thing.

Hannah L.
1 person found this helpful

My go to for years

The free returns label is what I notice most, I just print it at home and drop the bag at the post office with no fuss. I've been ordering from them since they only had the one shop, and the lounge trousers I bought last winter are still going strong. Delivery is always quick and the box comes neatly wrapped. I'd say they are my first stop when I need something for the house.

Linda F.
0 people found this helpful

Needed a birthday present

I needed a gift for my granddaughter's birthday and wanted something she would actually use. Ordered the tote bag and it was here before the date I needed. Long-time customer so I knew what to expect.

Christopher H.
1 person found this helpful

Good trainers, shop is a bit slow

Honest verdict, the trainers are comfy and the grip on the sole is better than my last pair. They arrived in a box with tissue paper and nothing was damaged. I did message the help desk about a colour question and it took two days to get a reply, which was annoying when I was trying to decide. The price is fair for what you get, a little higher than some places but not by much.

Lily K.
2 people found this helpful

first order, mostly happy

This was my first time ordering from them so I wasn't sure what to expect. The checkout was easy and the confirmation email came straight away. My parcel took four working days though, which was longer than the site said. The jacket fits well and the stitching looks neat so I'm glad I gave it a go.

Imogen M.
0 people found this helpful

needed a quick top for work

Needed a plain black top for a meeting on Thursday and this was the first place that had my size in stock. Ordered it on the bus and it turned up Wednesday. Only thing is the site kept logging me out while I was trying to pay so I had to start again.

Thomas C.
2 people found this helpful

the leather belt

I got the leather belt after looking at a few options and it is noticeably better made than the cheaper ones I checked. The buckle is solid and the leather has a nice smell. Arrived well packed and on time. Good value for what you get.

Adam H.
12 people found this helpful

lovely pieces, a bit pricey

Honestly the quality is what I would expect from this brand and the packaging was tidy. The prices are on the higher side though, you pay for the name. I got a dress in the sale which helped. Would still buy from them again.

Georgia P.
1 person found this helpful

the seam finish on the linen shirt

The first thing I noticed was the French seams on the side panels, which you rarely see at this price. The fabric is a lighter linen than I expected, so it creases quite a lot. The cut through the shoulder is good but the sleeves run a touch long for me, so I will need to take them up. The size chart was accurate enough.

Kwame G.
1 person found this helpful

The shade is perfect

Honest verdict, the lip balm they sent me is the best I have tried this year. Lasts ages and does not feel sticky. Came quick too. Would definitely get it again.

Grace D.
4 people found this helpful

far better than the high street option

Compared to the big department store I used to order from, this is much quicker and the sizing guide actually matches what turns up. I have been a customer for about six years now and the returns have always been painless, the refund goes back to my card within a few days. Never had a bad experience with the site and the app is easy enough for my mum to use too.

Elizabeth S.
1 person found this helpful

Bought the cropped jumper

Got the cropped jumper last week and it arrived in two days which was sick. The colour is a bit different to the pics though, more beige than cream. Still wearing it though lol. Would prob order again.

Grace H.
1 person found this helpful

the wool coat

I bought the wool coat after comparing a few places and this was the cheapest with decent reviews. It arrived fine but the lining was loose and the buttons felt cheap. The return process took a while to get going, I had to chase them twice before the label came through. Wouldn't rush to order from them again.

Liam S.
0 people found this helpful

Reliable as ever

Compared with the other online shops I use, this one is the most dependable. I have ordered from them for years and the parcels have always turned up on time. Simple checkout, no fuss.

John W.
1 person found this helpful

quick order on the train

Ordered a pair of trainers on the way to work and they were at my door by the next morning, which is ideal. The app is easy to use and I could track it the whole way. Good stuff.

Thomas S.
0 people found this helpful

Better than the other one I tried

Compared with the other site I tried for a dress, this one's sizing was far more accurate and the fabric is nicer. The delivery was a day late which was annoying, but the dress itself fits well and I got compliments at the weekend. I'd say it's good for the money, a bit of a splurge but worth it.

Isla B.
1 person found this helpful

Needed new running kit

My old kit gave up so I needed something quick for the gym this week. Grabbed a top and shorts and they came next day. Good fit and the material is breathable, which is what I wanted.

Oliver C.
1 person found this helpful

Needed a dressing gown for my husband

My husband has been in and out of hospital this year so I needed something soft and warm he could wear at home. I ordered the fleece robe and the wait was a little longer than the site suggested, about nine days. Otherwise it is lovely and he finds it comfortable.

Julie H.
0 people found this helpful

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