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85%Would buy again

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This score is based on 20 real reviews

Reviews (20)

been ordering here for years

I've been buying from this place since before the app existed, and they've kept the same easy checkout that I like. The last few orders have come in good time, and the packaging is sturdy enough that nothing gets crushed. A recent set of table linens was exactly as described and the price has stayed reasonable. I'm a regular and I've no reason to change.

Joan P.
1 person found this helpful

more reliable than the other site

I'd tried another site for a similar bookshelf and it arrived with a dent. This one came to me in the same week I ordered, with no damage and clear instructions in the box. The price was a few pounds cheaper than the other place too. I'd say it's the better buy.

Charlotte H.
1 person found this helpful

Next day delivery actually worked

Ordered a jumper on a Sunday night and it turned up Monday before lunch, which I didn't think was possible. Checkout was quick too, just my card details and done. Only thing is the tracking page is a bit basic but honestly who cares.

Kyle G.
1 person found this helpful

Good value for a short loan

Went with them because the interest was lower than what my bank quoted me for the same amount. Sign up took about ten minutes and the repayment schedule is clear on the app. Paid the first two instalments early without any fuss.

Stuart R.
1 person found this helpful

Better than the usual online place

Compared with the usual site I use for beauty bits, this one has a far neater returns page and the delivery was quicker. The price on my mascara was about the same as the other one though. The only annoyance was the delivery window, it said between 9 and 5 which is a long time to wait in. Otherwise nice.

Shannon B.
0 people found this helpful

not as good as the other site

Honestly the other place I looked at had the same speaker for less and it came with a better case. This one took ages to deliver and the case was a bit flimsy. Sound is fine though.

Finley W.
2 people found this helpful

Needed a replacement for a worn cardigan

My favourite cardigan had worn through at the elbows and I wanted the same weight of wool. I found a similar one here and ordered it, which was easy enough on the site. The colour is a little lighter than shown and the sleeves are slightly longer than I'd like. The parcel took four days to arrive, which was fine. It's serviceable.

Christine N.
2 people found this helpful

quick and easy, would use again

Ordered a face mask and a pair of slippers on my phone during the morning commute, the checkout took about a minute. Things arrived on time and the slippers fit. The mask was a bit smaller than the picture but still lovely. Would buy from here again.

Kasia H.
1 person found this helpful

First order, got the bike lights

Bought a set of bike lights because my old ones kept dying in the rain. Picked the brightest pair on the site and they arrived in two days. Easy to fit and the price was fair. No issues at all.

Adam W.
1 person found this helpful

needed a quick loan for the car

My car needed new brake pads and the garage wanted paying before they'd touch it, so I applied on here one evening. The application took longer than I expected because it kept asking for the same bank statements twice, but once I'd uploaded them I got a decision the next morning. The money landed in my account the same afternoon, which was the bit I cared about most.

Laura H.
2 people found this helpful

Tried three shops before picking this

Looked at a couple of other sites first and this one had the cheapest delivery for the size of the parcel I needed. I ordered a cushion cover and a throw. Both came nicely pressed and the colours matched the website. Took a bit of time to choose but I'm glad I went with it.

Julie W.
6 people found this helpful

Required for a garden project

I required a set of replacement garden gates' hinges for a project at the weekend and this site had them listed clearly. The order went through without difficulty. Unfortunately one of the screws was missing from the packet and I had to get it from the hardware shop, which was a nuisance. The hinges themselves are sound.

Peter J.
4 people found this helpful

Better than the high street option

Compared it with the same kind of coat from a big high street chain and this came out ahead on the stitching and the lining. The price was a fair bit lower than the chain for what I got. Delivery took three working days which is about what I expected.

Tariq F.
2 people found this helpful

Best pick for the price

If you want a solid pair of gardening gloves without paying a fortune, this is the one to get. I checked a few other sellers and this was the best value. They fit well and the stitching is strong. Delivery was quick and the box was tidy.

Natalie C.
1 person found this helpful

Needed a charger for the weekend

My phone charger died on Friday and I needed a new one for a festival. Ordered on the app and it came Saturday morning, which was just in time. Works fine but the cable is a bit short for my liking.

Emeka K.
0 people found this helpful

The wrapping was actually cute

Got a little gift set for my mum's birthday and the wrapping paper had tiny stars on it, which made me smile. Arrived quicker than I thought. Would order again for sure, mum loved it.

Naomi V.
1 person found this helpful

Sorted in one go

Was my first order and I was nervous about it but the whole thing went smoothly. Card payment went through first time and the confirmation email arrived straight away. Got a pair of socks and they're comfy. Would go back.

Mohammed M.
2 people found this helpful

The little note in the box

There was a handwritten thank you card tucked in with my order which was a nice surprise. The jumper inside was soft and fitted well. Came in two days, good going.

Laura L.
1 person found this helpful

ordered the replacement filter

Needed a replacement filter for my water jug and this site had the exact one for my model. Ordered Tuesday and it came Thursday. Price is in line with what the big retailers charge and the filter fits perfectly. Exactly what I needed.

Imran L.
2 people found this helpful

ordered the trainers on my lunch break

Got the trainers on my phone while waiting for a meeting to start, the app remembered my size from last time which saved me loads of faff. Arrived in two days in a proper box with tissue paper. Customer service was not needed but I did check the chat once and got a reply in minutes. Happy with it.

Laura W.
4 people found this helpful

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About Lichi

Lichi is an online shop based in the United Kingdom that sells women's fashion, including clothing, footwear and accessories. The range covers everyday wear, occasionwear and seasonal collections, and the site is organised by category so that shoppers can filter by style, size and colour. Lichi operates entirely online and ships its orders directly to customers, with returns handled through the website.

The brand is aimed at shoppers who want affordable, trend-led pieces for regular use, and it is most visible on social media, where it promotes new arrivals. Customer feedback on the brand is published through independent review platforms, where people discuss sizing, fabric quality and the experience of ordering.

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