Kustomz

Easiest order I've made in ages, I did the whole thing on my phone on the train. Found what I needed in a couple of taps and the delivery arrived the next afternoon. Nothing to add really, it just worked.

Sensible prices and no nonsense, which is what I like. Bought two of the same item for less than I'd have paid at the local shop. Arrived on time and was all there.

Kustomz had a brilliant range of replacement bits for my old washing machine door seal and the search filter by model actually worked which saved me scrolling forever. Ordered in the evening, it was on my doorstep the next afternoon and fitted straight in without any faff. Price was about what I'd expect for a proper brand, nothing dodgy. Would happily use them again for the next thing that breaks.

Bought the charger cable replacement for my old laptop after the first one packed up. It fits the port and charges at the proper speed, which is all I wanted. Took three days to arrive and I was a bit worried but it came well packed.

I've been a regular with Kustomz since before the last house move, so I know how they work by now. Ordering for the kids' school shoes was quick and the delivery turned up within two days as usual. Nothing has ever gone wrong with an order and the prices are fair for what you get.

I've been ordering from Kustomz for about six years now and used to go to a shop in town before that. Compared to the shop it saves me the drive and the prices are often lower. Still the same reliable service, and the returns process has always been fine when I needed it.

I bought the replacement hinge kit for an older cabinet, and I'd already measured the old one so I knew what I was after. It matched the old part exactly, which is rare with these kits. Delivery was a day later than I hoped but the order itself was simple to place.

Compared with the usual shop I go to, this site was a fair bit more convenient and the prices were close. The reason I went for it was the range of replacement blades for my mower, which the shop hadn't got in stock. The one thing I'd flag is the delivery was slower than I expected, arriving after the weekend, but the blades are good quality and I'd order from them again.

I looked at two other sites before settling on this one for a birthday present. The price was lower than both of them and the order page was the least confusing of the three. It came in a neat box with the gift card inside, and my friend loved it.

I checked three places before ordering the garden hose kit and this was actually more expensive than the other two. I paid the extra for the faster delivery they promised, and it arrived in time. The hose itself is fine but I'd have hoped the price was closer to the rest.

I needed a replacement lid for my kettle after the old one cracked, and I've been buying bits from Kustomz for years so I went straight to them. Found the right part quickly and the price was fair. Took a few days to arrive, nothing to complain about really, just wish the tracking updated more often.

I'd always gone to the big chain site for this kind of thing but Kustomz was cheaper for the same stuff. Just placed my first order so I wasn't sure what to expect. The site was easy to find my way round and I got a confirmation email straight away. Will be back.

The size guide on the product page was the thing that made me go ahead, it actually matched what turned up. Checkout was a bit slow on my phone but nothing dramatic. Would have liked the delivery to have a tracking link sooner.

Ordered a phone case on a Sunday night and it turned up Tuesday morning, which was quicker than I expected. Site was easy to use on my phone, though the checkout asked me to make an account first which was a bit annoying. Would order again.

I've been buying school uniform bits from them for the last four years, mainly the jumpers and PE kit. Every time I order the sizing is right and the quality holds up through the wash. Delivery's always been quick enough for the back-to-school rush.

I bought a pair of trainers from them and they didn't fit, so I sent them back. The returns label was easy to print but the refund took nearly three weeks to appear on my card. Customer service replied eventually but it was a slow back and forth. The trainers were fine, it was the refund that dragged on.

I wanted a cheap way to get a set of replacement filters for the water jug and this was the cheapest I could find that was still a proper brand. The price was lower than the supermarket and the delivery was free over a certain amount, which I did reach. Ordered on the Tuesday, arrived the Thursday, and the filters fitted straight away. Money well spent for what it is.

I needed a new set of bedding for the spare room as my sister is coming to stay for a few weeks. I am grateful the website made it simple to choose and order. Everything arrived in good time and was exactly as described. Thank you to whoever packed it so carefully.

We needed somewhere to sort out the new flat before the move and had a look at a few other places first. Kustomz had the right stuff in stock for a fair price and the checkout was quick. Ordered on a Monday and it was with us by Thursday, no fuss at all.

Good value for the money, that's the main thing. I'd paid a fair bit more for something similar elsewhere last year. The order went through without any issues and it arrived when they said.