Kitbag

Honestly this was the best of the lot I looked at, and I looked at three or four. The sizing guide actually matched what turned up and the order came in two days. I was expecting to be sent back and forth but it was sorted in one go, which is exactly what I wanted from a quick online order.

They are the ones I'd pick again, having compared a few sites for the same thing. The price was a bit higher than the big names but the product page had proper photos and measurements, and I got what I needed. Delivery was quick and the box was well packed. Glad I didn't just go with the cheapest.

I've shopped with them for years so I was surprised when my order said delivered but nothing had turned up at the door. Customer service took three days to reply to my email and by then I'd already rung my bank. They did send a replacement in the end, but the whole thing was a bit of a faff.

Compared with the shop I used to go to, this is far easier to find what you want. I've been a customer for years and the search has got a lot better. Ordered a replacement part and it came in two days.

Got the wireless earbuds and they connect fast to my phone. Sound is clear enough for podcasts on the bus. The case is a bit fiddly to close with one hand though, so takes a bit of getting used to. Otherwise happy.

Honestly it's way easier than the other shop I was using, the app loads fast and I found what I wanted in about a minute. Delivery was next day and the tracking actually updated, which is more than I can say for the last lot.

I compared a few places before I went with them and this was the easiest to check out on. Prices were about the same as the others, which is fine, and the order arrived quicker than I expected.

Needed a replacement phone case before a late shift so I was on the app on the bus. Found one, paid, done in like two minutes. Arrived next morning, fits fine.

Compared to going into town to find the same thing, ordering here took me about five minutes on my phone while waiting for the kettle. Item turned up two days later, all fine, and I've already put the next thing in my basket.

Got the drill set for a kitchen job I was putting off. The case is solid, all the bits are there, and the battery holds charge well through a full day of drilling. Delivery came in a day earlier than the tracking said which was a nice surprise. I've already told two mates about it, and the price was well under what the DIY places were asking.

The site is clear and the order process was straightforward for a first purchase. Everything I needed was in stock and the confirmation came straight away. My parcel was packed neatly and arrived when they said it would. I'm happy to order again.

Bought the cable set to replace some old leads around the house. It does what I need but the cables are a bit thinner than I expected from the photos. For the money it's still decent value, just not quite as sturdy as I'd hoped.

I needed new bedding after the old set got washed to bits. Good value for what you get, the cotton feels nice and the sizes are clear. Took a few days to arrive, but it was fine.

I was rather pleased with how the sizing guide matched what arrived, which I did not expect from an online order. The cardigan fitted well and the delivery was prompt. Their customer team were courteous when I rang with a question about the care label.

Bought the running shoes after my mate said to try them. They fit well straight out of the box and the cushioning is spot on for longer runs. Arrived in a proper box with no bits missing, which I wasn't expecting for the price.

I needed a new charger for a trip to Edinburgh and my old one had given up the night before. Ordered it late on a Sunday and it was on my doormat Tuesday morning. Not the cheapest I found but the speed made up for it.