89%Would buy again
Compared it with ordering the same thing from the big high street chain and KingsYard was about a third cheaper once delivery was added on. Order arrived in three working days, packed fine, nothing missing. Checkout was quick and I didn't have to make an account. Good value for what I needed, which was a replacement kitchen tap.
Read moreMy daughter asked me to look into a walking frame after my hip op, and the one I chose from here was the right sort of thing for the house. It arrived a little later than promised, which was a shame as I was keen to use it. Customer service did get back to me, but it took a couple of days. Price was fair, though I did see it cheaper elsewhere.
Read moreI was a bit wary ordering from a site I hadn't used before, but my brother had recommended it for home office stuff. I needed a new desk lamp for working late and went for one with adjustable brightness. The checkout was simple and I got a confirmation straight away. It arrived in good time, carefully packed, and the lamp works exactly as it should. I'd happily order from them again.
Read moreMy car needed a new tyre valve quickly and the local garage wanted a fortune for it. I found the part on this site for a fraction of that cost. It came in a few days and fitted fine with the right tool. The only niggle was that the listing could have been a bit clearer about which model it suited, but it worked in the end.
Honestly really good, got my trainers from here and they turned up quicker than I thought. Site was easy to use on my phone, didn't have to sign up or anything. Only thing was one of the laces was a bit short but whatever, I'd order again.
I've been ordering garden bits from here for a few years and the quality is fine for the price. This time the order took a good week to arrive, which was longer than usual. Customer support answered my message the next day, which was good. Prices are a bit cheaper than the garden centres.
Compared with the other online shop I usually go to for baking tins, this one is cheaper and the tins are heavier gauge, so they don't warp in the oven. The order came quickly and everything was wrapped properly. One thing that was annoying was that the returns label had to be printed off, which took me ages to find. Still, I'd go back.
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The company presents its products through its own online store, where customers can browse categories and place orders for delivery to their home. Its catalogue is aimed at people furnishing and decorating their homes, with an emphasis on everyday pieces for living rooms, bedrooms and kitchens.
Customers interact with KingsYard primarily through the website, where product descriptions, images and order information are available before purchase. Feedback about the company centres on the condition of items on arrival and the clarity of the online ordering process, which are the main points of contact between the business and its customers.
