94%Would buy again
This was my first time ordering from them and I wasn't sure what to expect. The site was easy to navigate and I liked that the delivery cost was shown before I paid. My order was a phone case and a charger, and both arrived in good condition in a plain box. The tracking emails were clear too.
Read moreI needed a replacement lead for my kettle after the old one frayed, and I was a little nervous about ordering something so specific online. The order itself was straightforward enough, though I did have to write to their support team twice before anyone told me when it would be dispatched. It did arrive in the end and works perfectly well, but the wait was longer than I'd have liked.
Read moreThe first thing I noticed was how quick the site loaded, which I didn't expect. The jacket I ordered was a bit different in colour from the photos though, more of a dark olive than the green shown. It still fits and looks fine. Delivery was quick, arrived the day after. Returns looked fiddly so I kept it. Ordering was smooth enough.
Read moreI needed a replacement lead for my kettle after the old one frayed, and I was a little nervous about ordering something so specific online. The order itself was straightforward enough, though I did have to write to their support team twice before anyone told me when it would be dispatched. It did arrive in the end and works perfectly well, but the wait was longer than I'd have liked.
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com. Customers browse and buy directly from the site, and orders are dispatched to addresses across the UK. The company's catalogue focuses on items aimed at a broad shopper base rather than a single niche.
Kaabousa operates as a web-only retailer without a high street presence, so its customer service and returns are handled through the website and contact channels listed there. Shoppers who want to judge the business for themselves can read and write reviews on this page.
