Joules

Bought the lightweight rain jacket for a festival and it has been brilliant so far, kept me dry through a proper downpour. The hood could be a little bigger for my liking. Delivery came in a couple of days and the packaging was tidy.

I needed something for a wedding at the weekend and had about two days to sort it. Ordered on my phone during my lunch break, it turned up Friday morning which was just in time. Fit was fine and the fabric is nicer than I expected for the price. Only niggle was the size guide felt a touch off so I ordered two.

I needed a warm layer I could wear under a coat for the school run and walking the dog. Bought the fleece-lined top and it's worked out really well for the price. The fabric has held up after several washes with no pilling. Delivery was prompt and the sizing was spot on.

The lining on this coat is the bit I kept noticing, it's silky and doesn't cling to my jumpers when I'm putting it on. Very practical for someone who wears layers all winter. Ordered on my phone while waiting for the kettle to boil and it was all straightforward.

Compared with the firm I used to buy from, this feels better made and the stitching holds up. I've been a customer for a good few years now and nothing has let me down. The returns were handled promptly when a size wasn't right and the refund came through quickly.

I bought the midi dress and a cardigan to go with it for a summer wedding. Compared with the price of similar pieces elsewhere they're good value, and the fabric has held up well after a couple of washes. Delivery came in three working days and the packaging was neat. Ordering was simple and I had no trouble picking my sizes.

Looked at a few other places before going for Joules, mainly because the knitwear looked similar on screen but the reviews on the other sites were all over the place. The jumper itself is nice enough and the knit is even, though the sleeves are a touch longer than the photo suggested. Delivery took three days which was fine. Bit pricier than the others I looked at but I'd still pick it again.

Good jumper, the wool blend feels warm without being bulky. It is a bit more than I'd usually pay for knitwear though, and I had to wait longer than I'd have liked for the order to ship. Still wearing it most days now so it's earned its place.

Ordered a jumper on my phone during a break and the checkout was dead easy, saved my card details which saved me time. Delivery came in three working days, bit longer than I expected but the tracking was clear. Fit's good and the fabric's nice. Would order again.

I needed a new jumper for the cold weather and looked at a few options before settling on this one. It is well made and the colour is what I wanted, though it's a bit pricier than similar ones I found elsewhere. The sleeves were a touch longer than I'd have liked, so I had to fold them up for the first week. It does the job but I'm not sure I'd rush back.

I needed a smart top for a school event I'd forgotten about until the invite came in. Ordered it in the evening and it arrived the next afternoon. It's a lovely colour in person though a bit lighter than the photos. Fits well so I'm not complaining.

I've been buying knitwear for years and this is a step up from the brands I usually go for in the shops. The merino is fine and the seams don't itch like cheaper stuff. Sizing was true to the chart for me. Would happily buy the same again.

Honestly the best thing I've bought all year, the joggers are so soft. Got them for the gym and now I just wear them everywhere. Would get another pair in a heartbeat.

Bought a jumper for a birthday and it was exactly what I wanted, great knit and the colour is spot on. Checkout took a minute and it got here quick enough. Would go back for another.

Compared with the similar top I got in a high street shop, this one feels way softer and fits better round the shoulders. The only thing is it took a bit longer to arrive than I expected. Still happy with it though.

Bought a navy knit for work and it's a sensible, practical piece that I'll wear for years. It goes with almost everything in my wardrobe and the price was fair for the quality. Ordering was simple and it arrived within three days, which suits me fine.

I bought the wool coat in the sale price bracket, which at full price I'd have thought twice about. Quality is good, the lining is nicely finished and the buttons feel solid. Delivery took longer than the site said, nearly a week, and I had to chase an email to find out where it was. For the money I'd have hoped for a quicker service, though the coat itself is lovely.

I bought a silk-mix blouse for a family lunch in the autumn and I'm very pleased with it. The fabric drapes beautifully and it looks smart without being fussy. The delivery was quick and everything was packed carefully, which I appreciated. I shall certainly look at the site again when the new season arrives.

Compared with the cardigan I'd been eyeing up in a department store, this was a fair bit softer and the knit holds its shape after a wash. I went with it on the strength of the reviews and I'm glad I did. The checkout was quick and the returns info was clear if I needed it. Really happy with it so far.

The detail that struck me most was the knit on the cardigan, which is close and even without being heavy. It has the feel of something made to last rather than something for one season. Ordering was straightforward and the parcel arrived on the day I was told it would.