Jolse

I wanted some Korean face masks for a night in with friends and this seemed like the place to get them. Got to the checkout and it was easy to find what I needed. The parcel took a few days longer than the tracking said, but everything was in good condition.

I would say this is a very good place for the odd special order, though I do find the prices a little on the high side compared with the Korean supermarket in town. The items I ordered were what I had hoped for and they were well packed. The site was clear to use and I had no trouble finding what I wanted. I'd still use them again, I think.

The first thing I noticed was how many Korean skincare brands they stock in one place, far more than I expected. I'd never ordered from them before so I was a bit wary. Everything arrived well wrapped and the instructions were clear.

Honestly this is the place I go to for my weekly Korean groceries and it's always been reliable. The only thing that annoyed me this time was a delivery slot that got moved without much notice. Otherwise, no complaints about the order.

The shop is good and the items are what I was after. They are a little dearer than some other places I've bought from, mind you. Still happy enough with the order.

Compared it with the big high street chain first and the same kit was about a third less here, which is the whole reason I went with them. Ordered on a Tuesday and it turned up Thursday. Nothing to complain about for the money.

What I always notice is that the tea and rice crackers arrive the same way they always have, sealed and fresh, and I've been ordering from them for about six years now. Customer service answered a question about a delayed parcel the same day, which is more than I can say for some. The prices have crept up a little but it's still the place I trust, so I keep coming back.

I needed something Korean for my girlfriend's birthday and was stuck for ideas. Looked at a couple of other shops and this one had the best range without the ridiculous postage. The order itself was fine but the delivery took longer than the site said, nearly a week, and I had to message them to find out where it was.

Compared it with a couple of other Korean grocery sites and this one was a bit cheaper on the same noodles. The checkout was a bit fiddly on my phone, the address box kept jumping around. Delivery was fine and the box arrived in one piece.

Bought the hair mask because it looked great on the listing and I was told it was the same one. The tub was smaller than I expected for the money, and the packaging was a bit battered when it arrived. Customer services replied after two days and sorted a replacement, but it was a hassle getting there.

Compared it with buying the same serum from a big UK beauty retailer and it worked out about a fifth cheaper once shipping was added. Ordering was simple and the delivery came in two days. The bottle was undamaged and the product is exactly what I wanted.

I needed a present for my nephew who is mad about Korean dramas and snacks, so I looked around for a while. This site had a good selection of the sort of thing he'd like, and the pricing was reasonable. The delivery was a little slower than I'd have liked, but it did arrive in time.

I needed a Korean sunscreen that wouldn't leave me looking grey, after years of trying things from the chemist that pilled under makeup. Read a few reviews first and this place had a good selection with clear notes on each one. The order came quickly and the first one I tried is working well.

I compared their prices with the Korean supermarket in town before ordering, and they came out a little higher on most lines. The delivery charge was not especially cheap either, although the order came safely in the post. The customer service side was courteous enough when I rang with a question about a missing item, but the resolution took about a week. For a regular purchase I would think twice before choosing them again.

I've been buying the kimchi and gochujang from them for a couple of years now and it has never let me down. They always pack the jars carefully. Nothing else compares to what I get from them.

I have been ordering the green tea and the rice crackers from them for about six years now, mostly for my daughter who lives abroad and misses the flavours. The site is easy enough to use once you find your way around it. They have never once got an order wrong in all that time, which I can't say for everyone.

Got the ramen kit on the way home from work and the checkout was quick on my phone. It arrived the next day and the sachets were all there. Really pleased with it.