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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

a very pleasant experience

The website was clear and easy to navigate, which I appreciated. I ordered a warm dressing gown for my sister's birthday and it arrived well wrapped. Everything was in order, and I was grateful for the courteous confirmation message.

Wendy C.
0 people found this helpful

First order, pretty happy

First time ordering from them so I wasn't sure what to expect. The checkout was quick and the confirmation email came straight away. The hoodie fits fine, though the delivery took a day longer than the site said it would.

Simran M.
1 person found this helpful

bought the grey hoodie

Got the grey hoodie on Friday, arrived Tuesday. Fits true to size, the cotton is thick and it hasn't gone bobbly after two washes. Easy checkout on my phone too. Would get another.

James B.
0 people found this helpful

this is the one

This is the one, the fit is spot on and the material feels nice on the skin. Ordered it on a Sunday and it came by Wednesday. Really happy with it.

Stephanie W.
1 person found this helpful

sorted my winter stock for less

Picked up a pack of thermal leggings and two jumpers and the total came in well under what I'd pay on the high street. Sizing guide was accurate, I checked it against my usual size and it was spot on. Arrived in three working days and everything was folded properly with no creases. Easy to see why I'd keep coming back for basics.

Nicola G.
1 person found this helpful

checked a few before buying

Compared this with two other sites before I went ahead, mostly on price and returns. Their price for the same kind of cushion set was lower than both, and the delivery was quicker too. The reply to my one question came back within a few hours. Ordered two sets, and they've been fine so far.

Craig Y.
0 people found this helpful

Bought the trainers

Got the trainers from them last month. Ordered on the app in about two mins, they turned up quick and the box was fine. Wear them most days now and no complaints so far, decent price too.

Charlie H.
2 people found this helpful

Needed a robe for after the gym

I needed a decent dressing gown for after the gym and the pool, and this one is nice and thick. The hood is generous and the cotton dries quickly. The sleeves are slightly long on me but that is easily fixed.

Nicola N.
1 person found this helpful

Needed a new bag for the commute

I needed a bag that would fit my laptop and not give me a sore shoulder on the tube. This one does the job well. The strap could be a bit longer but it's a small thing.

Ruby B.
1 person found this helpful

exactly what a bridal veil should be

Honestly this is the best veil I've come across for the money, and I've looked at plenty. The tulle is fine without being scratchy and it sits well on the crown. Delivery was quick and the instructions were clear.

Diane R.
1 person found this helpful

The cheaper alternative is worth it

I used to buy the more expensive brand of throw cushions but this set does the same job for much less, so it's a sensible switch for us. The covers are washable and the colour has held. Delivery was prompt and the packaging was tidy, nothing was crushed.

Susan L.
0 people found this helpful

Needed a proper bridal veil fast

We were getting married in six weeks and I needed a veil that wasn't going to look like a cheap afterthought in the photos. Ordered from the site on a Monday, it came the following Thursday and the lace is lovely and soft. The only thing I'd flag is the comb sits a bit loose at the back so I've sewn it in, which took twenty minutes with a needle. Otherwise pleased.

Jodie B.
0 people found this helpful

Not as good as the one I had before

Compared to the cheap one I had from a market stall this is a step up on quality but it costs quite a bit more than I expected for what it is. The fabric is thinner than it looked in the pictures. Delivery was fine though, took about four days.

Luke K.
1 person found this helpful

The kettle I wanted

I wanted a kettle with a proper variable temperature setting and this one has it. I compared a few before choosing and it came out on top for the money. The base is heavy and stable and the lid opens smoothly. Arrived well packed.

Andrew P.
1 person found this helpful

Needed a decent dress for my daughter's wedding

I needed something smart but not too fussy for my daughter's wedding in the summer, and nothing in the big department stores quite suited my shape. The dress I ordered has a lovely drape and the colour is exactly as shown. The zip is a little stiff to start with but it eases after a wear. Delivered in good time and the size guide was accurate.

Lynne B.
1 person found this helpful

Better than the shop one

Way better than the one I got from the high street, which fell apart after a month. This one has held up fine so far and the price was not much more. The stitching looks neat. Delivery took a few days which was fine.

Victoria C.
1 person found this helpful

Very pleased with my order

I have ordered from them several times now and I am very pleased. The cardigan I chose is warm and the knit is even. Delivery was prompt and the parcel arrived in good order. I shall certainly return for my next purchase.

Jean B.
1 person found this helpful

Good value for what you get

Good value for what you get, I checked three similar items before buying. The jacket is well cut and the lining is decent. The returns form took a few steps to find on the site, which was a bit fiddly.

Simon K.
0 people found this helpful

A lovely set of towels

I purchased the bath towel set in the spring and I am delighted with it. The cotton is soft and absorbent, and they have kept their colour through several washes. The parcel was well packed and arrived on the day it was promised.

Kathleen W.
1 person found this helpful

Better than the department store version

I had been using a similar item from a department store for years and this one is a clear step up in comfort. The cushion holds its shape well and the cover unzips easily for washing. It cost rather less than the shop version, which I was pleased about. The order arrived quicker than I had expected.

Graham D.
0 people found this helpful

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About Jo Loves

Jo Loves is an online retailer that sells women's lingerie, nightwear, swimwear and loungewear alongside a range of accessories. The brand is known for its focus on comfortable, everyday pieces in a broad range of sizes, with an emphasis on fit and fabric. The business operates primarily through its website, where customers browse collections by category and can request advice on sizing.

Its customers are mainly UK shoppers who want straightforward underwear and sleepwear that combines practicality with a feminine style. Orders are placed online and shipped to customers in the United Kingdom, with returns handled through the company's own process.

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