Jewellery Maker

I bought a pair of 18ct gold hoops, and I know my metals well from years of buying for myself, so I checked the hallmark details before ordering. They were all there and matched the description. The hoops sit flat against the ear and the clasp snaps shut properly. Packed carefully and arrived a day early, so I'm happy.

I needed a small gold hoop for my first piercing and wanted something that wouldn't irritate it, so I looked for hypoallergenic metal. The hoops I ordered are lovely and light and the packaging was tidy. The delivery took about a week longer than the site suggested, and I had to chase it once, but when it turned up everything was fine.

Way cheaper than the high street for a similar bracelet, and the chain is nicer than I expected. Got it for my best mate's birthday and she loved it. Easy to order on my phone too.

I ordered the sterling silver identity bracelet for my granddaughter's confirmation and it arrived well within the time they quoted. The engraving was done carefully and the clasp feels sturdy enough for everyday wear. The only small thing is that the chain is a touch lighter than I had pictured, though it is perfectly nice and she has been wearing it since.

Had a look at three or four other places before settling on this one, mostly for a silver pendant for my partner. The pendant was simple, the sort of thing she wears every day. Ordering took a couple of minutes and the tracking emails were clear. Nothing dramatic, it just worked the way it should.

I needed a replacement clasp for my gran's pearl necklace before the wedding and the site had one listed in the right gauge, which took me ages to find anywhere else. The fitting was neat and the finish matches the original really well, so I'm pleased. I'd have liked a couple more photos of the clasp close up, but the spec was clear enough and the jeweller who fitted it said it was a good job.

I needed a birthday present for my mum in a hurry after I forgot about it until the weekend, and this site had a silver heart pendant that could be sent next day. It arrived on time and was just what I wanted. I've used them a few times over the years for gifts and they've always been reliable, so it was an easy choice this time.

Compared with the jeweller I've used for twenty years, this site's custom engraving was quicker and the proof came back the same day, which I didn't expect. I've bought from them three times now for my wife's anniversary gifts and the quality has been steady each time. The customer service team answered a question about a font within an hour.

The moissanite stud earrings I bought are a proper step up from the cubic zirconia I'd been wearing, the sparkle is much more lively under indoor light. The four claw setting is secure and the back fastens well. Sizing was accurate to the mm listed.

Very pleased with the sapphire pendant I bought for my sister's birthday. The stone is a good colour and the setting is well made. I found the ordering pages easy to follow, and it arrived in good time.

I'm rather particular about these things, but I was very pleased with how the site handled my order for a silver locket. The description was clear about the hallmark and the finish, and I did appreciate that. It arrived exactly when they said it would, and the box was lined with soft cloth, which was a kind touch. I'd have no hesitation in ordering from them again, and my granddaughter was thrilled.

Compared with my local jeweller, the price on the gold chain was clearly lower, though I did have to wait longer for it to arrive than I'd hoped. The chain itself is fine and the clasp works well. I'd have liked a bit more information on the clasp type before ordering.

The sterling silver chain was about a fifth less than the same length at the big chain stores, which is why I picked it. Ordered on a Tuesday evening and it was through the door Thursday morning, packed properly in a small box with a bit of tissue. The clasp is solid and the links look even. Did what I needed for my brother's birthday and I'm not paying more for the name on the shop front.

I went for the gold vermeil charm bracelet after comparing a few options, and the one thing that stood out was that it came with spare charms. The bracelet is light and it hasn't tarnished yet. Good value for what you get.

The ring is fine but not as sparkly as the photos made it look. Delivery was quick though and it fits. Didn't love having to pay extra for the box.

Honestly this is a great little shop for gifts, the cufflinks I bought were well made and the order went through first time. Delivery was quick and everything was as shown. Will be back.

Never bought anything from them before so I wasn't sure what to expect. Signed up quickly and the checkout was easy enough. Got a silver ring for my mate's birthday and it turned up on time. Looks decent, which is all I wanted really.

Compared with a couple of other sites I looked at, this one was dearer for the same weight of silver chain, which I'd noticed before ordering. The chain is solid and the finish is good. The returns process was a bit fiddly when I wanted to swap the length, as I had to print a form and wait for a reply.

Needed a pair of cufflinks for a wedding I was ordained at last minute and found these on the site. They arrived in time, the finish looks smart, and the gift box was a nice touch. Only niggle was the order confirmation email went to spam at first.

Got the ring for my girlfriend on the app and it looks great in person. Only thing is the delivery took over a week and I had to message them to find out where it was. Quick reply once I did though, and it's a nice ring.