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89%Would buy again

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This score is based on 18 real reviews

Reviews (18)

It's fine but the return was a faff

Honestly it's fine for what it is, the thing works and the price was decent. Ordering was quick and easy on my phone. Where it fell down was returning the first one, I had to fill in a form, print a label and wait ages for the refund to show up in my account. It took about a week and a half in total, which felt like a lot for something I'd only had for a couple of days.

Laura N.
1 person found this helpful

Ordered a kettle for my daughter

I ordered a kettle for my daughter's new flat, which I thought would be a nice touch. It arrived well packed and the instructions were clear enough, and she was delighted with it. I found the checkout simple to use, which is more than I can say for some sites.

Christine M.
1 person found this helpful

Better value than my usual retailer

I had been using a well known retailer for years but I found this one a little better value for the same sort of item. The order process was straightforward and I appreciated being able to check the specification before committing. Delivery arrived within the stated window, and I've no complaints whatsoever about the transaction.

David S.
1 person found this helpful

good price for what you get

Good value for money, which is the main reason I went with them. The item was the same spec as the ones costing more elsewhere, and the basket saved a bit more with a code I found online. Delivery was prompt and packaging was sensible. Nothing to grumble about for the price.

Ben N.
1 person found this helpful

needed a new router for the house

Our broadband kept dropping out so I needed a new router sharpish before the kids started online classes. Ordered on my phone during my lunch break and it was easy enough to do. Shipping was quick and it arrived the next morning. Set it up that evening and it's been solid since, no drops at all.

Piotr W.
2 people found this helpful

First order and it arrived fast

Didn't expect much from a site I'd never used before but the order was dispatched the same afternoon and turned up two days later. The tracking updates were clear the whole way through, which I liked. Checkout asked for fewer details than I thought it would, so it took about five minutes start to finish. Will definitely order again for the spare cables I keep forgetting to buy.

Hannah W.
1 person found this helpful

Decent but the price crept up

The product itself is perfectly decent and I've been using it daily without issue. Ordering was simple enough. My main gripe is that the price was higher at checkout than it showed on the product page, once the fees were added, and the same item was a few pounds cheaper elsewhere. Delivery was fine, arriving on the date given, but I'd have gone elsewhere if I'd spotted the difference sooner.

Laura M.
2 people found this helpful

way quicker than the other place

Compared to the other place I was looking at, this was quicker to sign up and check out. Got it sorted in a few minutes on my phone. Happy with it.

Charlotte P.
1 person found this helpful

Needed something reliable for the house

I needed a replacement item for the kitchen as the old one had given up, and my son suggested I look online since I'm not one for the shops these days. The site was straightforward enough to navigate, though I did have to ring their helpline once to confirm a detail. The staff were polite and sorted it out, and it's been working well since. I'd say it's a bit dearer than some places but the reliability is worth it.

Susan S.
2 people found this helpful

Booking was quick but the reminder came late

Booked it on my phone during my lunch break and it took maybe three minutes, which was great. The only thing was the confirmation email took about an hour to show up, so I was checking my inbox like a loon. Otherwise the session itself went fine and the person was lovely. Would use again.

Stacey G.
6 people found this helpful

Needed a replacement for an old unit

Our old unit had finally packed up and we needed something with the right connections for our setup, so I went looking. Found the spec I needed listed clearly on the site, which saves a lot of back and forth. Everything matched the description and it's been running fine for a few weeks now.

Kevin F.
3 people found this helpful

bought the bluetooth speaker

Bought the bluetooth speaker from them last month and it's been great for the flat, sound is loud enough without being tinny. Only thing is the delivery took a bit longer than the site said, about four days, but it turned up in one piece so fair enough. Would get from them again.

Dylan N.
5 people found this helpful

Far cheaper than the rest

Compared to the other sites I checked, this one came in far cheaper once delivery was added on. The others wanted a fee that more or less wiped out the saving, whereas here it was included. I ordered on the Tuesday and it came through on the Thursday, which was quicker than I expected. Everything was as described and the checkout was no bother at all.

Amit H.
1 person found this helpful

Cheaper than the big high street shop

Went with them over the big high street chain because it was about a third cheaper for the same kit. Checkout was quick and the tracking emails actually told me what was going on. Arrived a day early, which I wasn't expecting.

Aaron G.
2 people found this helpful

still my first choice after years

I have been buying from this lot for going on six years now and they have never let me down. Ordering is simple, the site remembers my details, and the few times I needed to get hold of customer services they replied within the day. Prices are fair and deliveries have been on time every time.

Jean Y.
6 people found this helpful

The item was exactly as listed

Ordered the item exactly as listed and it turned up looking just like the photos on the site. I know this product area well so I checked the specs closely before buying. Everything matched, though the cable was a touch shorter than I'd have liked. Otherwise a solid buy from them.

Ashley S.
6 people found this helpful

A lamp for the reading corner

I bought a reading lamp for the corner by my chair, having had a dim one for years. The bulb was included and the light is nice and warm rather than harsh. Everything arrived in good order and the box was easy to open without any struggle. I was very pleased with it.

Elaine J.
1 person found this helpful

Booked a slot and the app made it easy

First time I'd used them for anything and I booked a slot for the Saturday in about two minutes on the app. You pick a time, pay, and it sends a reminder the night before which was handy. The person who turned up was on time and knew what they were doing. Didn't have to ring anyone at all.

Joshua J.
2 people found this helpful

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