House of Fraser

The size chart on the product page was spot on, which saved me sending anything back. I know my way around menswear and the fit on the jacket matches the measurements exactly. Ordered on a Monday and it arrived Wednesday. Easy.

We run a small holiday let and needed some replacement kitchen bits quickly before the next guests arrived. Ordered on the Monday and everything was there by the Wednesday, which was perfect. The site made it easy to add everything in one basket. Spot on.

I ordered a set of cotton pillowcases and they are exactly as described. The packaging was tidy and everything arrived in good order. I've already recommended the site to my sister. Very pleased indeed.

Bought a pair of chinos as my first order here. The fit and fabric are fine but the delivery took over a week, and I had to message customer service to find out where it was. They got back to me the next day though. Probably wouldn't rush to order again but not terrible.

I've bought the same style of handbag from the big chain before, and this one looks almost identical for a fair bit less. The stitching is a little rougher up close, which I noticed straight away. Ordering was simple and it turned up within a few days. Happy enough for the price.

I needed a suit for a funeral on short notice and couldn't get to a shop. Found one on the site, paid less than I expected and it arrived the next morning. Good value for what it is.

Got a little crossbody bag, which is way cheaper than the same one in town. It arrived about ten days after I ordered it though, which is longer than I expected. The bag itself is cute and looks like the photos. Would buy from them again but maybe not if I needed it in a hurry.

I compared a few places for a set of garden chairs and this set was the best of the bunch. The wood is solid and the price was sensible. Ordering was simple and the delivery was on time. Happy with it.

Good value for a decent duvet, and that's what I was after. It's warm without being too heavy and the cover washes well. Got it delivered within the week, no fuss at all. Happy with the purchase and wouldn't hesitate to buy from them again if I need anything else for the house.

ordered a hoodie through the app on the bus, was really easy to do. cheaper than the sports shop and it came the next day. fit is just right and the material feels decent. no complaints at all.

I bought a wool throw for the lounge sofa last winter and it has been very nice to snuggle under. The colour is a little deeper than the photograph but I rather like it. Delivery took a few days longer than the website suggested, though the parcel was well packed. Would certainly consider ordering from them again.

I needed a new dressing gown after my old one wore through at the elbows. Ordered a plain cotton one and it's been a comfortable everyday piece. The ordering process was straightforward and the parcel came when they said it would. Very satisfied with it.

What stands out most is the choice in the homeware section, with curtains in plenty of lengths and colours. I've been a customer for many years and always find what I'm after. Delivery has been prompt on every order. The staff on the phone are friendly and patient.

Bought a pair of sheets for the spare bed and they are a good buy for the price. Nothing too fancy but soft and wash well. Delivery was quick and the order arrived with no damage. I'd happily order from here again for basics like this, and the sizing was accurate so no faff with returns.

We needed a new wardrobe for the spare room after moving house. Found one that fitted the space and the finish looks smart. The site showed the dimensions clearly which helped a lot. Delivery came exactly when promised and the bloke who brought it was very careful on the stairs.

I know my way around department store homeware and I went in expecting the usual mid range stuff. Compared to the big high street chain I normally use for bed linen, the weight of the cotton here felt a bit lighter and the stitching on the hem was not quite as neat. Delivery was fine though and the colour was close to the photo. Would still consider ordering again.

the app is honestly so easy to use, I saved my card and checked out in like two taps. got a jumper for my mate's birthday and it came the next day. really happy with it.

I looked at three other dresses on different sites before settling on this one from here. The fabric is lovely and the fit through the shoulders is spot on. Delivery was fast and the returns label was included, which I appreciated. Glad I went with it.