Hiltwood

Honestly not great, ordered the wrong colour and the site made it really hard to change it. Had to email and it took four days to get a reply. Then the replacement was delayed a week, so I've had to chase them twice. Would not bother again.

Decent enough for what I wanted, and I have bought from here on and off for a few years. The order took longer to confirm than I'd like, and a customer service email I sent about a missing item took two working days to get answered. The item did turn up in the end and was fine, though the price was a touch higher than elsewhere.

The delivery tracking is the bit I found most useful, it updated every stage from packing to the doorstep. This was my first order with them and I bought a pair of earrings for my mum. They arrived in a little pouch inside the box which was a nice touch, though the box was bigger than it needed to be.

Compared to the other place I was using, this was far easier to find what I wanted and the filters actually work. I was a bit nervous ordering from a site I'd never heard of, but it arrived well packaged and on time. Will be back.

I found this a good deal easier to manage than the other shop I'd been using, which I found rather fiddly on the telephone. The order was taken without any bother and I was kept informed at each stage. The goods arrived when they said they would, which I was grateful for.

Good value and I'd buy from them again. I compared a few sites for a set of kitchen towels and this was the cheapest by a fair bit once delivery was added. Checkout was quick and I didn't have to make an account, which I liked.

Bought a replacement battery for my drill, the exact one I needed and it works fine. Ordered from my phone while waiting for the bus. Delivery was quick but the box was a bit squashed on one corner, so I'd check it on arrival.

The size and weight filters are the first thing I looked for and they actually narrow things down properly, which most sites don't. I've been buying cycle gloves and bar tape here for a while. The stock listings are accurate and the descriptions list the spec you'd want to check.

Bought the same kettle again last month, my third one from here. Ordered on a Tuesday, it turned up Thursday morning and the box was fine. Never had a problem in years of using them.

I needed a way to sort out my energy bill fast, and a friend had mentioned a service that does it. I looked at a couple of other options first, including two comparison sites, which were more confusing than this. Signing up here was easy enough, the form took maybe ten minutes, and the money showed on my account the next working day. I've paid the first instalment without any problem since.

I needed a birthday present for my brother in a hurry and everywhere local was sold out. I'd never ordered from here before so I was a bit unsure. It arrived in three days, which was better than I expected. The gift wrapping was a bit flimsy and the card got slightly bent, but the present itself was exactly what I wanted and he loved it.

I was rather pleased that the account page let me set my delivery preferences once and leave them. The one thing I didn't care for was that my first order took a good four days to be dispatched. Otherwise it was all satisfactory.

The vegan filter on the site is the bit I use most, it's easy to find stuff without faff. Bought a pair of trainers and they fit true to size. Only bit I didn't like was the delivery took ages to get out of the warehouse, five days when it said three.

I found this a more reasonable option than the big department store I usually use, and the difference in cost was quite noticeable. The order was simple to place, though I did need to ask someone to help me set up the account first. The cardigan I bought fits very nicely and arrived promptly.

I needed a new tent for the scouts trip and wanted something I could put up on my own in the dark. I compared three other shops first and this was the cheapest by a fair bit. The only niggle is the site is a bit slow to load on my phone, but the order itself went through fine and it arrived quickly.

This is the best of the lot for the price, after comparing about five different retailers for a set of bedding. The range was broader than the others and the thread count was listed clearly on every product. The delivery took four days, which was fine, and the bedding came well packed and wrinkle free. I'll keep coming back for the next set.

I needed to order a replacement item for my sister's birthday and was pleased with the range. I did have a small issue setting up the account, which took a couple of attempts before it would accept my password. Once that was sorted the order itself was straightforward and the parcel came in good time.

Bought a pair of walking boots in a wide fitting, which is the specific thing I'd been struggling to find elsewhere. I know my way around outdoor gear, and the leather and stitching look right for the price. The wide fit is genuinely roomy and they came in a sturdy box with a proper dust bag inside.

Way cheaper than the high street shops I was looking at for a new hoodie. Ordered it on my phone in about two minutes. Turned up next day, fits fine, no complaints.