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88%Would buy again

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This score is based on 17 real reviews

Reviews (17)

substitutions were a mess

I bought a specific brand of olive oil and they sent a different one without asking me first. I know the market well and the price was higher than the brand's own shop. Not terrible, but I'd like to be asked before a swap.

Dean H.
0 people found this helpful

Needed a quick top up

I needed a fast option for dinner for the family after running out of a few things at short notice. I had looked at two other places and their minimums were too high, so this suited me better. Everything came in good order and the prices were fair.

Rob K.
1 person found this helpful

the cut flowers lasted well

I ordered a small bunch of flowers for my sister's birthday and what I noticed most was how carefully they had been wrapped. They were a little smaller than the photo, but still lovely and they lasted the best part of a week. The delivery was on the day I asked for and the note was spelled right, which mattered to me. I'd happily order again for another occasion.

Valerie H.
1 person found this helpful

Far easier than the high street

Compared with trailing round the shops, this was much simpler and I found what I needed without any bother. The order came through nicely and I was very pleased with it.

Margaret L.
3 people found this helpful

ok but slow to arrive

Its fine, the stuff I wanted was there and the checkout was quick enough, but my order took five days to turn up and i had to chase it through the site twice. Would probably use again if I was desperate but i'd look elsewhere first for anything urgent.

James M.
1 person found this helpful

needed a last minute meal

I needed something for a dinner with the in-laws and had looked at two other sites first. This one had the ingredients I wanted in stock, the recipe bundle was handy and the prep notes were clear. The only niggle was that one of the herbs came in a smaller pack than shown. Otherwise good.

Muhammad W.
1 person found this helpful

My go to for years

I've been ordering the weekly shop from them since about 2016 and it's never let me down. Bought the same brand of washing powder again last month and it arrived just as usual.

Shannon W.
1 person found this helpful

first time ordering, really easy

Compared with going in person this is miles quicker, and I didn't have to think about queues. The basket saved as I went and the checkout remembered my address. Delivery was on time and the items were all fine, so I'd use it again.

Ryan S.
2 people found this helpful

good value for the basics

I was after a decent week of groceries without paying for extras, and this turned out to be exactly that. I tracked the total as I went and it stayed under what I expected, which was a nice surprise. Substitutions were rare and the replacements were sensible when they did happen. Delivery came in the window I chose and the bags were not overpacked. I'll be using it again for the weekly shop.

Sophie M.
4 people found this helpful

ordered a birthday cake

I ordered a celebration cake for my husband's seventieth and I'm glad to say it arrived in one piece, which I did rather worry about. The icing was a touch sweeter than I'd have liked but the sponge was lovely and moist. The message on top was spelt correctly, which is more than I can always say for bakers. The delivery driver was courteous and left it in the porch as I'd asked.

Angela P.
2 people found this helpful

Quick and no fuss

Ordered at lunch and it was on my doorstep by the evening. The app is easy and the order matched what I picked. Got what I needed and nothing more.

Jacob P.
1 person found this helpful

Compared to my usual place

Compared with my usual online grocer this was a little cheaper on the basics, which I appreciated. The checkout could be quicker and the search is a bit clunky. The order itself was accurate and everything was fresh.

Rachel S.
2 people found this helpful

The delivery slot was spot on

I was rather pleased that the delivery slot I picked was honoured to the minute, which is more than I can say for some of the supermarkets I've used in the past. The shopping was all there and the substitutions were sensible, though one tin of tomatoes was swapped for a slightly different size, which I didn't mind. Would happily use them again.

Janet R.
0 people found this helpful

Cheaper than the big chain

Compared with my usual big chain, the basics here came out a few pence cheaper per item, which adds up over a week. Bread, milk and eggs were all in the usual sizes. Good value, no complaints.

Natalie S.
1 person found this helpful

Sorted, use it

Really good, sorted my weekly shop in about ten mins on the bus. Checkout was quick and the app remembers my usual stuff so i didn't have to hunt for anything. Only thing is the slots fill up fast on a Sunday so book early. Fine by me

Daniel A.
3 people found this helpful

My regular since the start

I've been using them since they first opened and my monthly shop is always the same, so I know what to expect. Last order came with everything on the list and the driver carried the heavy bits in for me.

Margaret W.
4 people found this helpful

first order, mostly fine

I signed up because my flatmate uses it and I wanted to see if it was worth it for just me. The site was easy enough to use and most things were where I expected. One item was out of stock when I checked out, which was a bit annoying, but the rest came on time and looked fine.

Adam H.
3 people found this helpful

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About Hey Harper

Hey Harper is an online fashion retailer based in the United Kingdom that sells women's clothing, footwear and accessories. Its range covers everyday wear, occasionwear and partywear, with collections that span casual pieces through to dresses for weddings and evenings out. The brand is aimed at women who want on-trend styles across a broad selection of sizes and cuts, and it sells primarily through its website and app.

The company ships orders to customers across the UK and operates a returns process through its online store. It is known for a fast-changing catalogue that reflects current trends, alongside a focus on social media engagement with its customer base.

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Online shopping | Fashion | Jewellery

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