Henleys

The tissue paper and little card with the order is what I notice every time, it makes it feel like a proper present even when it's just me buying a cardigan. I've been ordering for about nine years now. Sizing has stayed consistent and the returns are simple enough.

I needed a smart black skirt for a conference and didn't have time to shop around in town. Looked at a few high street sites and this one had the cut I wanted in my size, so I ordered it. Arrived quickly and fits well, would happily order again.

The first thing I noticed was the little handwritten style note tucked in with the order, a nice touch. Ordered a set of hair clips and they're cute and sturdy. Took about four days to arrive which was fine for the price.

Bought the wide leg jeans in mid wash after looking at a few other brands. The fit around the waist is spot on and the denim feels proper. Quick delivery and a good price.

Got the linen trousers in sand for the summer. Price was a little more than I'd pay elsewhere but the cut is nicer and they haven't pilled after a few washes. Delivery was fine, arrived within the week.

Got the chunky knit cardigan in oatmeal and it's the warmest thing I own now. Price was fair for a knit this thick and the cut is flattering. Delivery was quick and it arrived in a sturdy bag.

Used to buy my work shirts from another retailer but switched here when they ran a sale. Shirts are decent quality but the usual price is noticeably higher than the place I left, and I had to pay for the returns postage when one didn't fit. Delivery was okay, a day or so slower than I'd like.

Compared three sites before picking this one and the prices were the most sensible. Ordered a pair of ankle boots, the sizing info was clear and the boots fit first time. Would order again without hesitating.

I needed a coat for a funeral and wanted something dark and smart without spending a fortune. Compared a few options and this one had the right length and fabric. It arrived quickly but the button on the sleeve was loose out of the box.

Been buying shirts from them for years now, the fit is reliable and the cotton holds its shape. Price has crept up a little but it's still fair. Delivery has always been on time.

I've bought from them a few times over the years and this time the trousers were a size smaller than the one I always get. When I emailed about swapping, it took nearly a week to get a reply and then the exchange was held up again. Eventually sorted, but it was a frustrating process for something that should have been simple.

The cardigan I ordered in navy is the third one I've bought from them. Reordering was quick because my details were all saved. Fit has stayed the same as always.

My old waterproof had given up on a wet walk and I needed something for the commute. Sorted through a few online options and went with this one because the description listed the fabric properly. It has kept the rain out so far and the hood fits over a helmet.

Really happy with my first order from them, the jumper fitted exactly as the size chart said and the fabric feels nice. Checkout was quick and the confirmation email came straight away. Only thing I'd flag is the delivery took a bit longer than the estimate, about five working days, but it arrived in one piece so I can't complain too much.

Bought the small faux leather crossbody in tan. For the money it's a solid bag, the strap is adjustable and the zip feels sturdy. Ordered on a Sunday night and it came through on Wednesday, which I was happy with. It has a couple of inner pockets that are a bit tight but I can live with that.

Honestly they're great value for what you get, bought a three pack of plain tees and they've held up well through a lot of washing. Ordering was simple and the emails kept me updated. Delivery was quick and the price was lower than the big brands.

Way smoother than the other app I was using, checkout didn't crash once. Got a hoodie and it's comfy. Shipping was a bit slow, nearly a week, but the price was lower.

Compared to the other site I usually use this was way quicker to check out, saved my card and everything. Ordered a shirt on my lunch break and it was at the door two days later. Only small annoyance is the size guide is a bit vague so I had to guess.

Needed a pair of cropped linen trousers for a holiday in a rush and the site had them in stock. Ordered on my lunch break, arrived in three days. Fit is fine, bit of a crease already but that's linen.