Heavenly London

Ordered from here after my usual site kept showing the same dress out of stock, and this one was in my size. The material is nicer than the one I got from the other site last year, a bit more structured. Checkout was quick on my phone. It came in a few days and it looks better in real life. Loving it.

Needed a hoodie for a weekend away so I ordered in a rush. It turned up two days later than the site said. The size was wrong, I'd ordered a medium and got a large. Sending it back was a bit of a faff with the label and I'm still waiting on the refund.

Probably the middle option of the three I compared. Cheaper ones exist but the stitching on this one looked a bit better. Ordering was fine and the item came in good time. Delivery was a bit slower than the other site I looked at. I'd still go with this one again.

These are the best running trainers I've bought online, plain and simple. I've been running for ten years so I know what a good midsole feels like. Sizing was true to size for me and the cushioning is great on tarmac. Delivery came quickly and the box was undamaged. Will buy the next pair here.

Needed a birthday present for my mate tonight and forgot until this morning. Found a decent candle set on here, ordered at 9am and it turned up by 4pm. Easy, quick, no faff.

Got the oversized cardigan in the sale and it's honestly so comfy. The material is a bit thinner than the photos made it look but it's still cosy and I wear it constantly. Delivery took about three days which was fine. Packaging was minimal, which I liked. Would get another one for sure.

I needed a gift for my sister's sixtieth and the site had a good selection of linen throws. The checkout asked me a couple of questions about gift wrapping which I found sensible. Delivery was on time and the throw was beautifully folded. My sister was thrilled with it. Thoroughly pleased.

Got the satin pyjama set for my first order and I'm really pleased with it. Lovely soft feel and the cut is flattering. Arrived quicker than I expected. Would order again.

The fleece is decent quality, the stitching holds up and it's warm enough for autumn. I'm a regular with outdoor gear so I know what to look for. I did think the price was on the high side compared with the usual outdoor shops. When I needed to return it because the sleeves were too long, the returns form was fiddly and I had to print a label. It works, but it took longer than it should have.

The first thing I noticed was that the jacket fitted almost exactly like the size guide said, which saved me a lot of bother. I compared it with two other sites before ordering and this was mid-range on price. Delivery took nearly a week longer than the tracking suggested and I had to chase it by email. Once it arrived the zip was smooth and the lining was decent. Not a disaster but a bit slow.

These are a solid pair of loafers and better than I expected for the money. I've bought from enough online shoe shops to know what decent leather feels like and this is decent. The stitching around the sole is neat and they have held their shape after a few weeks of wear. The only thing I'd flag is the insole, which is a bit thin for long days on my feet. Would order again.

I bought the cotton waffle throw for my daughter's new flat, as she mentioned the place felt cold. It arrived in good time and the colour is lovely, a soft oatmeal that goes with most things. The weight of it is just right, not too heavy to lift off the sofa. I did have a question about washing and the reply came back promptly and clearly, which I appreciated. Very pleased with the whole thing.

I looked at three sites for a midi skirt and this was the one with the best fabric for the price. The others felt flimsy in the photos. Checkout took a minute and the delivery was tracked the whole way. The skirt sits well at the waist and the pleats are crisp after a wash. Really happy with it.

I needed a new kettle for the cottage and the site had a good range in stock. The one I picked arrived boxed carefully and was working perfectly. I've ordered from them for years, mostly bedding and gifts, and they've never let me down. The delivery was prompt and the instructions were clear. Will keep ordering.

Bought the bamboo bath towels and they're the softest I've had in years. They're a bit thinner than I was expecting but they dry quickly and don't smell after a wash. The box was sturdy and everything was packed properly. Delivery came in good time. I'd buy them again.

Compared with the catalogue I used to get, the online version is far quicker and I rarely need to ring anyone. I've been a customer for about eight years now. Recently I ordered a winter coat and it arrived with the lining already sewn in neatly. Returns are straightforward, I've done one and the refund came back within a week. I'm very content with them.

Honestly the best place I've found for cheap basics and they're really good quality. Ordered a few tees and a pair of joggers and everything fit well. Delivery was quick and the mailer was tidy. I'd say the price is spot on for what you get. Will be back.

The bedding set cost noticeably less than the same thing in the big department store, and the cotton is a good weight. Ordering was simple and the delivery came in a few days. The duvet cover has a proper envelope closure, which I appreciated. I washed it twice already and it hasn't faded. For the price it's hard to find better.

I'd been looking at the big high street chain for a similar jumper and this one felt much nicer in the hand, the knit is tighter and it doesn't pill. First order with them so I was a bit nervous about the fit but the size guide was spot on. Checkout was smooth and I got an email with tracking straight away. Really happy with it, the colour is exactly as shown.