Hartleys Direct

Compared to the big chain I usually use, this was a bit cheaper and the checkout was quicker. The delivery window was a bit annoying though, they gave me a four hour slot and I was stuck in all day. Stuff itself is fine for the price.

Honestly this is the best value I found for a decent oak effect bookcase after checking three other places. It arrived in one piece, the instructions were clear enough, and the fixings were all in the bag. Took me about two hours to put together with my son.

Out of the three places I compared, this gave the best price for a proper solid wood bedside table. Ordering was simple and the table arrived without a scratch. Easy to put together and it's sitting next to the bed looking tidy.

I'd say it's worth it if you want the wider size, but it costs more than the other two sites I looked at. The rug is lovely and thick and the colour matches the photos well. Delivery took nine days when they'd said five, and nobody got back to my email for a while, which was a shame.

Compared to the sofa bed I'd been looking at elsewhere, this one is a lot more comfortable to sleep on and the mechanism folds out smoothly. The fabric feels good and the delivery team carried it up three flights without any bother. The only snag was the cover, which needed a second go to get on properly.

This was my first purchase from them, a round bathroom mirror with the lights on the back. The mirror looks great on the wall but the fixings were a bit flimsy and I had to buy better ones from the hardware shop. Delivery was quick and the box was in good nick.

This was my first time ordering from them and it was much easier than I expected compared to the other shop I'd tried for a dining table. The order tracking was clear and the table came wrapped in proper protective film. Assembly was straightforward and the wood is nicer than in the photos.

We needed a wardrobe for the spare room because the old one had finally given up. The wardrobe itself is decent enough for the money, but the doors didn't line up straight out of the box and I had to tweak the hinges. Delivery was on time and the drivers were friendly.

I needed a new bed frame because the old one had started creaking every time I turned over. I've used this shop for garden furniture before and they've always been dependable. The frame is sturdy and went together without any missing parts, which I was glad of.

What struck me most was how plump the cushions were when they arrived, far fuller than I had imagined from the pictures. The sofa was delivered by two very careful gentlemen who took the old one away without fuss. I did find the instructions for the reclining mechanism a little hard to follow, but I managed it in the end.

I bought the storage bench for the hallway and it does the job well for the price. The lid is a bit heavy to lift one handed but the hinge is good. Took a few extra days to arrive because of a backorder, but they emailed me to say so.

We needed a replacement machine in a hurry after ours packed up on a Sunday. I've been buying appliances from them for years and they have always been reliable. This time the delivery van was an hour later than the time they gave me, but the engineer was polite and it works a treat.

I needed a new bench for the back garden after the old one rotted through, and this seemed a sensible replacement. It's solid enough and was well wrapped. The screws they supplied were a size too short for the back legs so I went to the shed for longer ones.

Got the grey throw blanket for my flat and it's really soft and warm, way nicer than the one from the supermarket. Arrived in a day, came in a nice little bag. Think I'll grab a cushion to match next.

Would happily order again, the bookcase was exactly what I needed and arrived in two days. Checkout took about a minute on my phone. Build was simple, four shelves, nothing left over.

Got the floor lamp last month and it's loads better than I thought it'd be for the money. Set up in like five minutes, no wobble. Only thing is the bulb isn't included so I had to go and get one.

Ordered a desk chair on the app while waiting for the kettle to boil, and it was done in under a minute. The packaging was well padded and the chair came with the arms already fitted. Honestly the best bit was that they texted me the moment it left the depot.

The first thing I noticed was how heavy the outdoor table was, which is a good sign for something that has to stand the weather. I've ordered from them for many years and they're usually reliable. This time one of the chair cushions was a shade lighter than the others, and I'd have liked a quicker answer when I asked about it.

Compared with the flatpack shelving I'd bought elsewhere, this is a lot sturdier and the brackets feel properly strong. The only thing I'd flag is the returns form, which was a bit fiddly to find on the site. Otherwise the order went through fine and it arrived on the date they gave me.