Grundig

I needed a replacement for my old bike lock after the last one was cut through outside the station, and I did wonder whether ordering online would be fiddly for someone of my age. It wasn't. The site was clear about what fitted my frame, the order arrived when they said it would, and the price was fair for what you get. I'd happily go back to them again if I need anything else for the bike.

Good hi vis jacket, does the job and the price was sensible. Had to send one back because the sleeves were long, and getting the return sorted took a few emails and about ten days. Not a disaster but a bit slow.

Good value for a set of bike lights, these are bright enough for early mornings and the price is hard to beat. Ordering was simple and it arrived in a couple of days.

Bought another pair of front and rear lights for the touring bike, same as the last set. Still going strong after two winters of rain. Ordering was quick and it all arrived in one box.

Bought the brake pads I always get, the ones for my road bike. Ordered the usual way and they arrived well before I needed them. No problems at all with the order.

My old cycle computer packed up, so I needed something to track rides again. I looked at three or four places before settling on this one, mainly because the reviews on the product page were actually useful. Order arrived in good time and it paired with my phone straight away. Happy enough.

Bought a bike cover for the shed. I'd looked at a few others but this one had the most useful measurements listed, which made it easy to pick. It arrived quickly and fits my bike properly. Nice to deal with a site that doesn't pad the page.

Ordered a set of bike lights on a Tuesday night and they turned up on the Thursday, which was quicker than I expected for this. The rear one clicks into the seatpost really easily and I haven't had to fiddle with it since. Only thing is the instructions are a bit tiny to read so I just guessed the battery bit, but it worked first go. Would get them again for the price.

I was weighing up buying from the local bike shop against ordering online, and I'll admit the shop would have been more convenient. The price online was noticeably lower on the saddle I wanted, though, and it came well packed. Sensible choice on balance.

Compared them with a well known chain before buying my child's first proper bike helmet, and they came out a fair bit cheaper for the same standard. The checkout was simple and the helmet turned up two days later. Good value and no fuss, which is what I wanted.

My old saddle was giving me sore knees on the way to work, so I needed a replacement quick. The checkout asked a couple of questions I wasn't sure about, which slowed me down a bit. The saddle itself is comfy and the delivery was prompt.

What struck me first was how the stand folds down flat, which matters for my little garage. I've had a few of these over the years and this one's about as good as the mid priced ones I've used. The legs could be a bit wider, but the bike sits steady once it's on. Delivery was fine, arrived in a day or so.

Bought a new D lock for the bike after mine got nicked from outside work. Ordered on my phone during a lunch break and it turned up two days later, packed well. Fitting it tonight.

Pretty happy with the pannier rack I bought, it fits my bike well and feels sturdy. Delivery took longer than the site suggested though, nearly three weeks, and I had to email once to ask where it was. Would still use them again.

Knows the product area well, so I expected this to be a decent bike stand and it is mostly fine. The clamp feels a little flimsy for a heavier bike, and the instructions were vague on tightening it. Arrived quickly, but I'd check the fit before relying on it.

Needed a new rear light after the old one stopped working in the wet. Ordered it and it arrived on time, which was all I wanted. It's a bit dimmer than I expected for the money, so I'd be careful if you ride late.

Compared with the usual place I buy tubes and tyre levers, and these came out cheaper on the same brand. Just as good quality as far as I can tell. Delivery was quick and everything was packed well.

I looked at the bigger online sellers first for a set of bike bags, and found the same ones here for a little less. The bags are well made and the order came packed neatly. The only thing is the delivery took a few days longer than the website said, but I wasn't in any rush.

The photos on the product page were the thing I noticed most, they showed the bag from every side and I could see the pockets properly. I'd looked at a couple of other sites first and found those photos less useful. The bag arrived well packed and the zip is smooth. One small thing: the courier left it with a neighbour rather than knocking, which was fine but I'd have preferred to know in advance.