Graceandstella

I needed a birthday present for my sister in a hurry and the delivery window was the deciding factor. I looked at three other places first and they all wanted a week or more. The item itself was nice, but the card I asked for in the notes didn't come with it and I had to message them. They sorted it the same day, though it did leave me a bit annoyed.

This was the best of the lot I looked at, and I looked at quite a few before picking it. The price sat in the middle, the reviews on the other sites were all over the place. Bought the wrap dress and it arrived well packed and looked just like the photos.

The stitching on the leather bag is the first thing I noticed, it's very neat and even along all the seams. I've had cheaper bags fall apart within months so I was pleased. The handles feel sturdy and the inside is well finished. It arrived well wrapped in tissue, which was a nice touch.

Go for it if you want a bag that doesn't cost a fortune. Ordered it on the bus and had it three days later. The zip is nice and the lining feels decent. Happy with it.

The tracking updates were spot on, every stage showed up in the app before the parcel even left the depot. Ordered on my lunch break and it came the next afternoon. Only thing I'd mention is the size guide felt a bit small on my phone but I got it right first time so no real issue. Would order again quick.

Bought a pair of trainers last week on my phone while waiting for the bus. Checkout was quick and I got the confirmation straight away. They turned up two days later, boxed up properly, and they fit fine. Only thing is the delivery text came through really late at night and I had to dig for the tracking link, but yeah, no real complaints.

The linen dress I bought is my go to for summer now, and I've worn it loads. I know good linen and this one has a proper weight and a lovely drape. The seams are finished neatly and it has held its shape after a few washes. Quick delivery too.

Ordered a replacement strap and it arrived before I'd even finished the coffee. Easy to find on the site and the checkout took about a minute. Fits my watch exactly.

Having read the good reviews, the blanket was not quite what I expected when it arrived. The colour was a little duller than the photograph suggested. I did try to send it back and the return form took some time to locate on the site. The refund was processed eventually but I was not entirely satisfied with the process.

Compared to the big names this is about a third cheaper for a similar wool throw, and the fabric feels just as good to me. I've bought wool before so I know what to look for. The stitching is neat and the weight is right. Would happily buy from them again, which I rarely say about online shops.

I've been ordering the same knitted cardigan from them for about six years now. This time the colour looked a shade darker than last winter's. It still fits and it's warm, though I did find the sleeves a touch longer than before. Delivery was as quick as always.

Way easier than my old shop, which kept making me create an account before I could even see the prices. Here you just check out as guest and it's done in like two minutes. Got a jumper that fits proper. Really happy with it tbh.

Cheaper than the high street for the same brand of trainers, which is why I checked them out at all. Free delivery over a set amount meant I just added a pair of socks to get there. Took two days to arrive and the box was fine. Nothing to complain about for the money.

I've been buying the same ground coffee from them for a couple of years, and the blend hasn't changed. Last order the bag came slightly later than usual, which I put down to the postal strike in the news. The coffee tastes just the same as always. Still a good buy.

Compared to the department store version I used to buy, this one is considerably lighter in the hand and the price is a good deal lower. The order came quickly and was well packed, which I appreciated. I'd happily order from them again, though I did have to write in once about a size question and the reply took a day or two.

I needed something suitable for my granddaughter's graduation and wanted to be sure the dress would be right. Their size chart was clear and I took my measurements carefully before ordering. The dress arrived in good time and fits beautifully. I'm very pleased, and I'd be glad to order from them again for the family.

I needed a jacket for a wedding at short notice and needed it to arrive fast. Looked at a couple of other sites first but they wanted a week. This one had it on my doorstep in three days, and the fit is spot on for a suit jacket.

Pretty similar to the other site I use for trainers, prices and range are about the same. Checkout was a bit slower though, took a couple of goes to get my address to save. The trainers arrived next day which was good. Fit is fine.