Top positive review
Quick and no nonsense
Best thing I've used for a last shop before a long weekend. Got in, found what I needed, paid and it came the same evening. Driver rang when he was outside. Done.
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94%Would buy again
Best thing I've used for a last shop before a long weekend. Got in, found what I needed, paid and it came the same evening. Driver rang when he was outside. Done.
Read moreBought a bundle of fresh veg for the first time and the bunch of leeks was a lot smaller than in the picture. Pricing per item felt fair but the weights were off. The rest was okay and arrived fine. Customer chat took two days to reply about it though, which was annoying.
Read moreCompared with the delivery firm I used before, this one is much easier to deal with. The order screen is clear and I can change the slot up to the night before without having to phone anyone. Our regular driver knows where to leave the bags round the back when it is raining. The price is a bit higher on some tins than the cheapest option but the convenience makes up for it for me.
Read moreBest thing I've used for a last shop before a long weekend. Got in, found what I needed, paid and it came the same evening. Driver rang when he was outside. Done.
Compared with the delivery firm I used before, this one is much easier to deal with. The order screen is clear and I can change the slot up to the night before without having to phone anyone. Our regular driver knows where to leave the bags round the back when it is raining. The price is a bit higher on some tins than the cheapest option but the convenience makes up for it for me.
Bought the family's big shop here because it came out cheaper than the other two sites I checked. Ordering was fine, the cart kept my bits and the loyalty points went on automatically. Delivery came in the slot I picked and nothing was missing. Good value and no nonsense.
Ordered nappies and wipes at half eleven on a Sunday and they were on the doorstep by four. Ordering took a couple of minutes on my phone. Packaging was fine, no leaks or anything. Lifesaver with a newborn.
The live tracker showing the driver's position on a map is the bit I like most. Saw the van was three stops away and went down to meet it. Quick, no fuss.
Ordered my usual weekly bits and two things were missing from the bags, a tin of beans and a pack of cheese. Not a disaster but I had to message the chat and it took a while to sort a refund. Otherwise the order itself was quick to put together and the slot was on time.
Compared with the big supermarket website I used to rely on, this was far quicker to get through. I picked my slot on a Tuesday morning and the order arrived on time, with the driver ringing the bell rather than leaving it at the door. The substitutions were sensible and the staff were polite when I rang with a question. I would be happy to use them again.
Honestly one of the easiest sites I've used for a first order. Checkout took about two minutes, saved my card, and the confirmation email had a clear time window. Everything arrived on the day, cold stuff was properly cold. Nothing to complain about, I'll be back.
I order most of my shopping online so I know how these sites usually work, and this one is decent. The basket total only updates after you refresh the page which caught me out once. Delivery was on the slot I booked and the driver texted when he was close. Prices are around what I pay elsewhere. A small thing but worth knowing.
I needed a few things in a hurry for a dinner party on the Saturday and the shops were a nightmare. Signed up was simple enough, just an email and a card. Everything came the next morning, the fresh bits were still cold. Nothing I would complain about.
Ordered a big bag of basics and a few cleaning bits for the house, which came to a lot less than the other places I looked. Slots were easy to pick and the reminder texts were helpful. Everything arrived in one piece and nothing was swapped without asking. Good value for the week.
I needed a regular delivery set up because my sister can't get out to the shops since her hip operation. The sign-up was straightforward enough, though I did have to phone once to confirm the address. The driver was very courteous and carried everything in for her. Pricing is a touch higher than I'd like but it's been reliable.
Bought a bundle of fresh veg for the first time and the bunch of leeks was a lot smaller than in the picture. Pricing per item felt fair but the weights were off. The rest was okay and arrived fine. Customer chat took two days to reply about it though, which was annoying.
Compared to ordering from the big supermarket app this was way quicker, picked the slot on my lunch break and the bags turned up bang on time. Substitutions were sensible, they swapped my oat milk for a similar one without me having to ring anyone. Driver was polite and didn't rush me at the door. Will use again for the weekly shop.
Why I needed it was simple: our old delivery firm stopped doing our area. I compared a few options first and this one came out with the best slot choice. Setup took about ten minutes. Everything so far has arrived as ordered.
I started using them when my car was in for repairs and never really stopped. The reason I stuck with them is that the delivery slots are reliable even at busy times like Christmas. Over the years the substitutions have got better and the refund process when something's gone off is painless. My standing order is still going strong.
Compared with the other two sites I tried for a weekly shop, this one had the clearest slot picker and the cheapest basket total. Order was easy to build and the app remembered my usual items. The driver came in the window and the bags were packed sensibly. Glad I switched.
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