Gabiona

I needed a reliable place to get my monthly bits and I compared three different sites first. This one came out ahead on delivery times and the checkout was less fiddly than the rest. The prices were roughly level with the others, which is fine by me. Everything arrived in one go and nothing was missing, so I've stuck with it.

I was rather sceptical at first but I have to say the ordering process is quite straightforward and the account set-up was simple enough. My regular items arrive well packed and on the day I was promised, which is all one can ask for.

got my snacks and drinks for a film night and it came way faster than i thought. the app is dead easy and i liked seeing the driver's progress. the bag was tidy and nothing was squashed. great for last minute stuff.

I bought the single origin coffee beans from the roastery section and they arrived fresh with the roast date clearly printed. The grind options are handy and the beans taste as described. Delivery was quick and the bag was secure. I've been buying these for a couple of years and it's always been consistent.

Compared with the big supermarket delivery I was using before, the prices here are a fair bit lower on my usual shop, and the basket total I can see before checkout is a real help. I bought the store cupboard basics and a few cleaning bits, and they came on time with everything I'd ordered. I've switched most of my monthly shop over and I don't really miss the old site.

I needed the groceries for a family visit and was short on time, so the next-day slot was just what I wanted. Every item I ordered was there. Very clear product pictures too, which helped when choosing the brand. Checkout was simple and I finished it in five minutes.

I needed a reliable way to order mum's prescription essentials and toiletries without going out, as her mobility has declined this year. The checkout was clear and the driver was courteous and patient with her. Everything arrived as ordered, and I was grateful for the care taken.

Bought the multipurpose cleaning spray and a pack of microfibre cloths because they were cheaper than the shops near me. The spray does the job fine on the kitchen surfaces. Delivery was next day, which was quick, though the box was a bit dented. Would order again, just about.

I'd say the delivery is the best part of this, as the drivers are always punctual and careful with the heavier items. The order was complete and I had no trouble with the payment. Customer service picked up my call straight away when I had a question about a substitution. It's a reliable service that does what it sets out to do.

Compared with the supermarket site I used before, this is far easier to navigate and the search actually finds things. My one small grumble is that the substitutions aren't always what I'd pick, though they did tell me before packing. The order arrived when promised and the driver was polite.

The website is quick to use and the basket saves between visits, which I find very handy. Delivery came the next morning as promised. The only thing I'd change is the font is a little small on my tablet.

I've been using Gabiona for about four years now and the delivery slots are the bit I rely on most, they're usually easy to book a week ahead. The only niggle is the substitutions, they swapped my brand of oat milk for something I didn't like and I had to message them to sort it out.

I've been ordering here for a long time and generally it's been reliable for the store cupboard items. The problem came when a tin arrived dented and I wanted it swapped, which meant waiting a week for someone to get back to me. The refund did go through eventually. Prices have crept up a little over the past year too, so I'm watching the basket more closely now.

Honestly, it did the job, but I wouldn't rush back. First order was a bit of a faff because the site kept logging me out at the payment stage and I had to start again twice. The items came in the end, though one was missing and it took a couple of days to get the refund sorted. Prices are a bit higher than the big supermarkets too, so I'll probably just shop around next time.

I bought the large bag of dog food on a subscription, mainly to save the trip to the pet shop every month. It turned up on time and the packaging was fine, though the bag was a bit squashed at one corner. Price per kilo works out well compared with the local shop. Setting up the subscription took a few tries but it's sorted now.

Ordered the mixed case of red wine for a dinner party and the selection was better than the usual high street shop. The bottles arrived in good condition and the delivery was on the day I chose. The payment went through first time, which is always a relief. A solid option for a dinner party without the faff.

Compared with the meal kit place I was using, the weekly shop here comes in a fair bit cheaper, and I've got a good idea of what I'm paying before I hit checkout. Ordered the usual store cupboard bits and a few fresh things, the order went through first time with no fuss.

Compared with the bigger chains I'd used, the range here covers the specialist baking and world foods I actually buy, which the others never stocked properly. The price is a little higher than the discount supermarket but the quality is noticeably better. Delivery arrived in a tight window and the driver was friendly. I'll keep using it for the specialist items and I've already told my sister about it.

I needed to cut my weekly food spend and this seemed the cheapest option once I'd compared the basket totals. Most of the own-brand items are fine and the price is kept down. The delivery window was a bit broad, so I waited in most of the afternoon, which is the only reason it's not a five. Otherwise the order was right.

Used it for a big shop before my son's birthday and the saved basket made it really quick to reorder my usual bits. The one thing I'd change is the delivery window, it's a bit wide so I had to sit in for most of the morning.