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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Not as cheap as the other sites

I compared the same basket with a rival supermarket before ordering and this came out about a fair bit more once the delivery charge was added. Some items were smaller than the online pictures suggested. The driver was polite and got it in on time. Quality was ok but I'd find it hard to justify the extra cost for a weekly shop.

Jonathan O.
1 person found this helpful

sorted my weekly shop nicely

Good value for the money and the delivery slot I picked was honoured to the minute. Fresh produce was mostly spot on, though one bag of salad had gone a bit limp at the bottom. Substitutions were sensible and the app tells you what's been swapped before it arrives, which I appreciated. Would use again for the regular shop, just check your bags when they come in.

Ben H.
1 person found this helpful

Better than queueing at the big shop

Compared with trekking to the big supermarket on a Saturday, this was a massive relief and I got a slot the same day. First order, so I was unsure at checkout, but the total matched what I saw on the screen. Everything arrived fresh and nothing was missing. Good stuff.

Abigail W.
1 person found this helpful

Same as always and still reliable

I've used them for years now, and the weekly order of tinned soup, tea bags and bread hasn't changed. The substitutions are sensible when something's out of stock, and they phone me if they've had to swap anything. Delivery has been on time every time, and the drivers carry the bags in for me.

Denise L.
3 people found this helpful

Far easier than the supermarket queue

Compared with the big supermarket I used before, ordering here was far less fuss and the website is clear enough for me to manage on my own. The driver was courteous and carried everything in without being asked. I was particularly pleased that they rang ahead when he was running a little late. A very sensible service, and I shall keep using it.

Tracey R.
0 people found this helpful

Better than the old place I used

Compared with the other grocery site I used for years, this one is cheaper on the basics and the substitutions are far more sensible. I've been a customer a long while now and the regular slots have stayed reliable. Fresh bits are good. Nothing to complain about.

Amy B.
1 person found this helpful

Booked a slot in two minutes

Booked my weekly shop on my phone while stood in the queue for the bus. Got a slot for Thursday evening, which was the first one I could find. Everything arrived in one go and the driver was civil. Quick and easy, that's all I need from it.

Kieran R.
1 person found this helpful

needed help after my hip operation

After my hip operation I found I could no longer manage the trolley around the shops, so my daughter suggested I try an online order. Signing up was straightforward and the telephone line was patient when I had questions about my account. The shopping arrived on the day I was told, and everything I had asked for was there. I am very grateful for it.

Colin J.
1 person found this helpful

The fresh fish was fine

Bought the fresh salmon and some salad leaves for dinner, delivered in an insulated bag with ice packs. The fish was still very cold on arrival. Ordered at 9pm and it was there next morning. Sorted, cheers.

Katie D.
1 person found this helpful

The delivery window was spot on

First time ordering and what got me was that the delivery window was honest, the driver turned up in the slot I picked. Bags were properly packed with the cold stuff in an insulated bag. Simple checkout too. Will be back.

Arjun R.
0 people found this helpful

my usual order from them

Bought my usual weekly order of tinned goods and fresh bread, same as I have done for years. The site is clunkier than it used to be and the search doesn't always find things. Delivery was fine as ever, the driver is always cheerful. Price has crept up a little over the last year.

Gary L.
0 people found this helpful

Needed a reliable weekly shop

I needed a reliable weekly shop after a long stretch of working nights and the online order was a lifesaver. I know my way around online grocery shopping well enough and this one is clear about stock levels before you pay. Substitutions were reasonable and the fresh meat was properly chilled when it arrived. Delivery was on time both weeks.

Shabana P.
0 people found this helpful

sorted and delivered quick

Cheapest slot I could get for a weekday evening and it turned up on time. Quick checkout, the app remembers your usual items. One pack of mince was missing but I got a message about it straight away and a credit was added. Sound.

Eleanor O.
1 person found this helpful

Needed something in a hurry

I needed the shopping sorted in a hurry after a week away and thought I'd try this for the first time. Sign-up took a bit longer than I'd like because it kept asking me to verify my address. Once I was in, the order went through fine and the driver turned up in the slot. Would use again.

Thomas W.
6 people found this helpful

Decent but not the cheapest

Honestly the easiest way to get a shop done in a hurry and the app is good. I looked at a few other supermarkets first and this one is a little pricier on some own-brand lines. Delivery was on time and the driver was helpful with the bags. Not a big deal, I'll probably keep using it.

Jonathan R.
2 people found this helpful

prices a bit higher than I'd hoped

The first thing I noticed was that the basket total came out higher than at two other sites I checked before ordering. Quality of the veg was good and the delivery slot was kept. The app is a bit clunky when you try to add a lot of items at once. Expect to pay a bit more for the convenience.

Mark W.
2 people found this helpful

App is quick once you know it

Ordered a big bag of mixed fruit and a multipack of crisps through the app last week. The app is quick once you know where things are, and the search actually finds stuff. Only thing that annoyed me was the fruit came with a few bruised bananas and I had to message them to get a credit back, which took a day. Would order again though, the slot picker is handy.

Jade J.
1 person found this helpful

Quick and no fuss

Shopping done in about twenty minutes on the app while waiting for the kettle. Substitutions were all sensible and the driver sent a message when he was outside. Fruit was ripe and the bread was still warm. Happy with it, will use again on the weekend.

Sophie W.
1 person found this helpful

Oat milk and eggs, all fine

Ordered a box of organic eggs and two cartons of oat milk on Tuesday evening. They came the next morning, cold and in good nick. One of the eggs had a crack but they refunded it straight away in the app without me having to chase. Easy enough, would order again.

Lauren T.
1 person found this helpful

Needed a weekly shop without the car

I needed a weekly shop delivered because our car is off the road for repairs and the bus to the big supermarket takes forever. Set up my account in a few minutes and picked a regular Thursday slot. Everything arrived on Thursday morning, the driver carried it into the kitchen for me. Good value for a busy week.

Connor W.
1 person found this helpful

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