94%Would buy again
What struck me first was how the customer service team responded to my query about a delivery address within the hour. I had sent a bouquet to my neighbour and wanted to be sure the instructions had been noted correctly. Everything was in order and the flowers were beautifully presented when they arrived. I was most grateful for the courtesy shown.
Read moreNeeded flowers for a leaving drinks and ordered on the Thursday for delivery Friday afternoon. Didn't get them until Saturday morning which was a real problem for the do. Flowers themselves were fine when they came, nice enough bunch and the stems were fresh. Put in a complaint and got a refund for the delivery charge but still not impressed with the timing.
Read moreI compared a few places before ordering and this came out ahead of the big florist chains. Their delivery window was narrower than the rest and the price was reasonable for a hand tied bouquet. The flowers were fresh and the arrangement looked full. I liked that they gave me an update when the order went out. Glad I went with them over the usual options.
Read moreGood flowers and they lasted well, which is what matters to me. The price is higher than the supermarket, so I only order for special occasions now. The checkout was clear enough and I got my delivery slot without a problem. Would order again for a birthday.
The bouquet itself was lovely and it looked just like the picture on the site. Did wonder about the price for what you get, but it's an occasional treat for me. The card message printed a bit smudged on mine, which was a small shame.
Solid bunch, everything looked healthy and it lasted well in the vase. They are a bit dearer than doing it yourself at the market, so I'd say it's a treat rather than an everyday thing. Delivery was on the day I chose and the driver rang ahead. Nothing to complain about really, just watch the delivery fee at checkout.
Needed a wreath sent to a funeral home with a day's notice and the choice was limited, though the one I picked came through. Price was fair for what you get, around the same as the local florist once you add delivery. A couple of the stems were a bit bruised but nothing that showed in the arrangement. Good enough for the job.
I ordered a funeral spray for a friend and I was rather pleased with the arrangement itself, which was tasteful and arrived on the day I asked for. The ordering process was straightforward, though I did have to wait a while for the confirmation email to come through, and I rang to check. Still, the flowers were lovely and I'd happily use them again.
Share your own experience to help other customers. Your review is published under your name.
FlowerFix is an online florist based in the United Kingdom that sells fresh flower arrangements, bouquets and plants for delivery to homes and gifts for other people. The company focuses on arrangements designed for birthdays, anniversaries, sympathy and everyday occasions, and its website is organised around these categories so that customers can choose by occasion as well as by flower type. Orders are placed through the FlowerFix website and delivered by courier to addresses across the UK, with a gift message option available at checkout.
Its customers are mainly people sending flowers to family and friends who live elsewhere, as well as those looking for a considered gift without visiting a shop. FlowerFix does not operate a high street presence, so the service depends on its website, its customer care team and the packaging and delivery arrangements it uses to get fresh stems to the recipient in good condition.
